PURO Krakow Stare Miasto - Reviews, Photos & Rates | ebookers.ie

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Kraków •1 Room

Kraków • 1 Room

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Lesser Poland Voivodeship
Kraków Hotels
PURO Krakow Stare Miasto, Kraków, current page

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4.4 out of 5

Excellent!

See all 27 ebookers Reviews

"The hotel was in a great location and a ten minute walk to the main square. The service was excellent, the rooms were clean and staff attentive. A gre ... " More

By a verified traveller on Tue 02 May 2023

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Classic Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at PURO Krakow Stare Miasto gets high marks from our customers. During your stay, you're just a quick walk from Royal Road. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi and wired Internet
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include a concierge, tour or ticket assistance and luggage storage
On-site recreation includes complimentary bicycles
Guests have great things to say about the breakfast and the helpful staff
Steps from Royal Road and 12 minutes on foot from Main Market Square
Airport shuttle service available for a fee
Cats and dogs welcome free of charge
Pet-friendly amenities are available, including food and water bowls

PURO Krakow Stare Miasto ratings based on 27 Verified Reviews

Review Summary

4.4 out of 5 4.5 out of 5.0

Room cleanliness 5.0 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for PURO Krakow Stare Miasto

4 out of 5

Posted by alan on 26 May 2024

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5 out of 5

The hotel was in a great location and a ten minute walk to the main square. The service was excellent, the rooms were clean and staff attentive. A great hotel which I would highly recommend!

Posted by Tina on 2 May 2023

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5 out of 5

Fabulous Hotel

This is the 2nd time I have stayed the Puro in Krakow. The hotel is fabulous at all levels and I'll be back again soon.

Posted by a verified traveller on 31 Jan 2018

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5 out of 5

Really great stay

Very nice room. Excellent breakfast. Very friendly, helpful and well informed reception staff. Really good recommendations.

Posted by LB, from Edinburgh on 1 Dec 2017

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4 out of 5

Close to transport and Old Town. Clean. Quiet. Slightly gimmicky features such as tablet to control heating and lighting; unfortunately the light control was unable to dim automated bathroom light at night - the one control that might have been useful rather than merely entertaining! We ate out so cannot comment on food.

Posted by a verified traveller on 30 Sep 2017

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5 out of 5

Fab hotel

The hotel was fantastic, clean and the staff couldn't do enough to help you. We didn't have breakfast at the hotel but did consume copious amounts of the delicious free hot chocolate from the drinks machine in reception. Comfy bed, and high powered shower, my only issue would be the toilet not having a proper door, sometimes it's important to have a little but of privacy and you can't have that with a glass unlockable door. All in all, would highly recommend. Staff couldn't do enough to help or make our visit more enjoyable.

Posted by AmyW89 on 16 Mar 2016

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3 out of 5

Enjoyable Stay

We stayed 3 nights in the hotel . Staff were excellent , breakfast exceptionally good for the price and the rooms and other areas of the hotel very clean , modern and aesthetically pleasing. Location is absolutely ideal if you are using the train as it's less than 30 seconds away from the station . A walk of around 10-15 minutes to the main square There are only a few negatives from my stay, the first of which I imagine comes up often. The tablet system to operate everything within the rooms is novel at first but very quickly becomes an irritant . Especially when combined with a bathroom light that activates on a motion sensor . Should you have to go to the bathroom during the night , the whole room is lit up and has to then be put off again using the tablet . I'm very much into my technology but a simple task such as turning a light off really doesn't need to be controlled in such a way regardless of how clever it seems. Room was way too warm , despite it being -5 outside when we were there. Air conditioning even when turned to its lowest setting didn't make any difference . Even leaving the window open during the day still couldn't keep the room from being warm and stuffy .

Posted by Craig on 1 Mar 2016

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5 out of 5

Amazing stylish hotel

Amazing hotel. Very modern and stylish design. Location of hotel is good, right beside railway station, Krakowia Shopping Mall and only few minutes walk from Old Town. Breakfast was good. Staff was very friendly and very helpful. Free coffee from coffee machine at lobby (for hotel guests) Higly recomended!

Posted by Andryuha on 21 Nov 2015

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4 out of 5

Posted by Antti Valtteri on 3 Sep 2023

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5 out of 5

Posted by Ahmad on 9 Aug 2021

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About the PURO Krakow Stare Miasto

Location ul. Ogrodowa 10, Kraków, Lesser Poland 31-155

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly PURO Krakow Stare Miasto. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of PURO Krakow Stare Miasto was completed in October 2020. This 4-star Kraków hotel is smoke free.

1 building
138 guestrooms or units
6 levels
420 sq ft of conference space
39 sq. m of conference space
Built in 2013
Business centre (24 hours)
Conference space
Breakfast available (surcharge)
Front desk (24 hours)
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Terrace
Television in lobby
Lift
No smoking on site
Water dispenser
Bar or lounge
Coffee shop
Dining venue

Family Friendly Amenities

Free WiFi
Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

Train station: Kraków Główny Station (1.5 km / 0.9 mi)
Property shuttles: Airport shuttle
Parking: Self parking available for a surcharge

Room Amenities

PURO Krakow Stare Miasto offers 138 accommodations with tablet computers and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 49-inch LCD televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Separate bedroom
Tablet
In-room dining (limited hours)
LCD television
Satellite channels
Premium channels
Hypo-allergenic bedding
Down blanket
Pillow options
Housekeeping (daily)
Nightly turndown service
International calls (free)
Long distance calls (free)
Local calls (free)
Massage in room (surcharge)
Hairdryer
Laptop safe
Designer toiletries
Telephone
Desk
Blackout curtains
Sound-insulated rooms
Climate control
Ensuite bathroom
Connecting rooms available
Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

PURO Krakow Stare Miasto has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Free bicycles on site
Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible on-site restaurant
Wheelchair accessible path of travel
Handrails in stairways
Wheelchair accessible parking
Wheelchairs available on site
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

PURO Krakow Stare Miasto offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for PLN 100.0 per night.

Pet Policy

Pets are welcome and stay free
Only dogs and cats are allowed
Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

Service animals are allowed
Service animals are exempt from fees/restrictions
Humane animal treatment
Guest education on local ecosystems and culture
Credit card pre-authorization
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Pets allowed (no fees)
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Parking height restrictions apply
Debit cards
No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately PLN 80 per person
Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 3)
Self-parking fee: PLN 100 per day
Rollaway bed fee: PLN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Hotel PURO
Hotel PURO Krakow
Krakow PURO
Krakow PURO Hotel
PURO Hotel
PURO Hotel Krakow
PURO Krakow
PURO Krakow Hotel
PURO Krakow Stare Miasto Hotel
PURO Stare Miasto Hotel
PURO Stare Miasto
PURO Krakow Stare Miasto Hotel
PURO Krakow Stare Miasto Kraków
PURO Krakow Stare Miasto Hotel Kraków

You should know

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.