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Hotel Wentzl

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Wentzl

Property amenity
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Lobby
Exterior
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Rynek Glowny 19, Kraków, Lesser Poland, 31-008
  • Royal Road
    1 min walk
  • Main Market Square
    1 min walk
  • Cloth Hall
    2 min walk
  • Kraków (KRK-John Paul II - Balice)
    22 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Wentzl

Hotel with 2 restaurants, steps from Royal Road
2 restaurants, a coffee shop/cafe, and free use of bicycles are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Wentzl offers 18 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels and video-game consoles. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Wentzl. During your stay, you're just a quick walk from Royal Road. Features include free WiFi in public areas, plus 2 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy Italian cuisine while dining at DaPietro
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes complimentary bicycles
  • Steps from Royal Road and Main Market Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the boutique Hotel Wentzl.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
DaPietro - This restaurant specializes in Italian cuisine.
Restauracja Wentzl - This restaurant specializes in Polish cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 722 ft (PLN 90 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: PLN 50 per person
  • 2 restaurants and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • DaPietro
  • Restauracja Wentzl

Things to do

  • Free bike hire

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 50 per person
  • Airport shuttle fee: PLN 110
  • Airport shuttle fee per child: PLN 110
  • Nearby parking fee: PLN 90 per day (722 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hotel Wentzl offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Wentzl
Hotel Wentzl Krakow
Wentzl
Wentzl Hotel
Wentzl Krakow
Wentzl Hotel Krakow
Wentzl Hotel Krakow
Hotel Wentzl Hotel
Hotel Wentzl Kraków
Hotel Wentzl Hotel Kraków

Hotel Wentzl Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 438 out of 562 reviews" "
Rating 8 - Good. 108 out of 562 reviews" "
Rating 6 - Okay. 10 out of 562 reviews" "
Rating 4 - Poor. 4 out of 562 reviews" "
Rating 2 - Terrible. 2 out of 562 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Usha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located easy access and great staff! Noisy at night!
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
What a beautiful hotel lovely room in an amazing location and the view from a very big window all I can say on that is wow , the staff in the hotel where brilliant and at the hotel bar/restaurant brilliant to . 100% recommend this hotel .
Very big room with an amazing ceiling
Stayed 3 nights in Aug 2024

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to stay longer
The view out onto the square made our trip. Also it smells lovely in the lobby, the free bikes to tour the city were great fun, and the restaurant patio was perfect for a large group.
Stayed 1 night in Jul 2024

10/10 Excellent

Alysa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Hotel Wentzl! We had a 4th floor room with a little balcony that look right out to the main square…..so amazing! Our only issue(which had nothing to do with the hotel) was parking. We finally found a lot that we could safely leave our car for the 3 days. We were able to Uber back to then main square easily. We would absolutely stay again!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason, Reseda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in the market square. Cool art deco feel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Liliana, Northridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to enter through an old door and shabby entrance. Then take the elevator to where the hotel is (3th and 4th floor) the room was great and large with a great view of a church. Confortable beds and great service and breakfast. The location is the best feature. You are right in the middle of everything
Stayed 1 night in Jun 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right on Old Town Square, Wonderful helpful staff. We changed our room on the second night to one facing the town square which was nice. Very spacious bedrooms. The only thing that we found undesirable was that the single beds were very hard, probably one of the most uncomfortable beds to sleep in during our month long trip abroad. apart from that this was a fantastic hotel.
Stayed 3 nights in May 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel has a great location - in the city's main square. The only problem with rooms overlooking the square is that they can be noisy. We were moved to a room on the fourth floor which was much better - spacious with a huge, comfortable bed and a large bath. There was also a little balcony.
Stayed 3 nights in May 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I Highly recommend Hotel Wentzl. Great experience.
Stayed 2 nights in May 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, our room was gorgeous. Incredible location. Ticks every box for me.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lisa, Dobbs Ferry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible nove helpful and responsive.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, worth staying
Lovely hotel, close to everything. Staff were friendly and the breakfast was good. They also make you a takeaway breakfast if you are heading out early on a tour.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the main square. The service at reception was without fault, helping to book tours and transfers. So polite and friendly. The rooms were amazing, with marble bathrooms and were spotlessly clean. Would highly recommend!
Stayed 3 nights in Mar 2024

6/10 Okay

Yasser, Massapequa Park

Liked: Cleanliness, staff & service, amenities
Elevator was broken
Stayed 1 night in Jan 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
We LOVE this hotel. Incredible location on the main square, wonderful and friendly service. We had room 31 which had a view of the square. They let us leave our bags for an entire day before we left.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ann Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect, as it was on the Main Square in the Old Town of Krakow. Our twin bed room was stunning, with an incredible view over Krakow Main Square. The breakfast was fabulous, but the menu choice for the evening was disappointing. I am a coeliac, and the choice was very limited. But other than that, I would highly recommend this hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

paul

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel with a perfect view
The best possible view in Krakow. But hotel has not been renovated for a long time except for bathrooms which are great. Awful breakfast - please skip it.
Stayed 1 night in Dec 2023

10/10 Excellent

MICHAEL JOHN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a wonderful position. The staff were all very helpful, attentive and spoke excellent English. We had room 34 which has amazing views overlooking the square.
Stayed 1 night in Dec 2023

10/10 Excellent

Anne-marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent! Staff were lovely, room was perfect and really liked all the little touches that made the stay special. Slippers, robes, a proper coffee machine, lots of other really nice things as well. The view was amazing. Thank you so much for a wonderful stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very luxurious
Stayed 3 nights in Nov 2023