Hotel Artur

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Artur

Lobby lounge
Front of property
Reception
Staircase
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
30 Aleksandry, Kraków, malopolskie, 30-837
  • Wieliczka Salt Mine
    6 min drive
  • Sanctuary of Divine Mercy
    8 min drive
  • Oskar Schindler Factory
    9 min drive
  • Kraków (KRK-John Paul II - Balice)
    20 min drive

Room options

Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About this property

Hotel Artur

Kraków hotel in Biezanow - Prokocim with a 24-hour business center and a 24-hour front desk
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk.
Hotel Artur offers 35 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Artur, you'll be within walking distance of University Children’s Hospital of Krakow. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes bike rentals
  • 6 minutes by car from Wieliczka Salt Mine and 11 minutes from Main Market Square
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Artur. Parking is available for a fee.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM.
Hotel Artur has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 25 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends: PLN 50 for adults and PLN 50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • In-room massage
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 50 for adults and PLN 50 for children
  • Self parking fee: PLN 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Artur Krakow
Artur Krakow
Hotel Artur Hotel
Hotel Artur Kraków
Hotel Artur Hotel Kraków

Hotel Artur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly positive surprise
We stayed for one night on the way to the mountains as it was conveniently located for Wieliczka visit next day. We were very positively surprised. Firstly, I booked the room just one (instead of 4!) and with no breakfast. I realised an hour before arrival and the lady at reception was extremely helpful and adjusted my booking on the phone (as I booked family room there was no extra charge). We arrived late at night and there was absolutely no problem to check in. All was quick and smooth. The breakfast was offering a lot of choice of hot and cold food as well as sweets and fruit. Very nice coffee too, we returned for the second cup to enjoy on the sunny terrace opposite reception later. In the dining area, we were greeted with a smile and our children were happy to be able to pick all the food they fancied. On 1st floor there is quite good playroom, where our 4 and 7 year old had plenty of fun before we had to leave. The family room was very spacious and the bed surprisingly, truly comfortable. Overall the decor and furnishings are outdated but clean. Bedding and towels were perfectly fine, too. for a 3* hotel we were truly positively surprised. I believe it is the people who work there that make it also so much better. Thank you for being accommodating, welcoming and helpful!
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bardzo uprzejma i miła obsługa hotelowa. Pokoje przestronne i bardzo czyste łazienki. Śniadanie za opłatą ale każdy może wybrać coś dla siebie. Polecam
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice, well equipped hotel. Has all necessary baby accessories. Could be cleaner though. Not thoroughly vaccumed or cleaned between and under the beds. Furniture is somewhat old and doors squeaky and don't close properly sometimes. Only some rooms have air-con and it is a feature of a 'deluxe' or 'superior ' standard. Breakfast is very good, many options to choose from but a bit overpriced.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is an extra charge
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very nice staff! Not the most convenient location but both the tram and airport train are accessible via (longer) walk.
Stayed 5 nights in May 2024

10/10 Excellent

Ela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very accommodating and nice. Great experience
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Wieliczka Salt mine tours. Away from the hustle of Old krakow
Stayed 1 night in May 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming & Friendly Hotel
Such a lovely welcome from the reception staff. Very helpful and friendly at every opportunity. There was even a personal note left in my room making sure that I ask for help at any time. Fabulous food both at breakfast and served in the restaurant. I would definitely recommend a stay here.
Stayed 4 nights in Mar 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
A little further out of Krakow downtown than we’d hoped for.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! The breakfast was tasty and we enjoyed the night we spent here. We only did not like that much the bed as it was way too soft. Aside from this, all good.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

CAL, Warrington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff; very clean and comfortable; food excellent with multiple choice of foodstuffs to suit any nationality / culture; could do with small fridge in rooms or small milk and satellite tv for eg Sky Sports and English-speaking news channel Quite a distance from Kraków but public transport very frequent and right outside - easy to use once system explained and cheap
Stayed 3 nights in Feb 2019

10/10 Excellent

Mariah, Canada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful, the breakfast was AMAZING
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil malgré l'absence de l'anglais. Personnel serviable et petit espace pour enfants appréciable.
Stayed 1 night in Aug 2024

6/10 Okay

Johan

Travelled with family
Liked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Iiro

Travelled with group
Ihan ok paikka. Ihmetytti että miksi ottivat 10 e liikaa maksua huoneesta, mutta ei muuten valittamista. Aamupala oli hyvää. Huppari unohtui hotellihuoneeseen ja siitä kohteliaasti ilmoittivat.
Stayed 1 night in May 2024

2/10 Terrible

Amar

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For us it is very nice location and the staff is super ! The only thing thats missing is aircondition! It was very hot in the room
Stayed 3 nights in Jul 2023

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Urszula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ogólnie OK
Czysta i wygodna łazienka, dobre ciśnienie i odpływ wody pod prysznicem. Pościel czysta, pokój duży. Tuż obok hotelu przystanek i autobus świetnie skomunikowany z centrum Krakowa. Dojazd na kolację na Kazimierz zajmował 20 minut autobusem. Minusy: - duże pajęczyny przy łóżku, brak moskitiery w oknie co w pokoju na parterze zapewniło nam w nocy komary, Chcąc zapłacić za parking drugiego dnia usłyszałam, że parking mamy gratis, natomiast trzeciego dnia poproszono mnie o pełną opłatę za parking bo okazało się, że pani z recepcji miała na mysli kogoś innego. Pomylić gości w prawie pustym hotelu to już mała wpadka, a jeśli już to się zrobiło to wypadałoby przełknąć swoją pomyłkę. Niesmak pozostał.
Stayed 2 nights in Jul 2020

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

GALCZYNSKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019