Holiday Inn Krakow City Centre, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Krakow City Centre, an IHG Hotel

Property amenity
Exterior
Point of interest
Point of interest
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Laundry
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Wielopole 4, Kraków, Lesser Poland, 31-072
  • Royal Road
    3 min walk
  • The City Restaurant
    1 min walk
  • Kraków Główny Station
    11 min drive
  • Kraków (KRK-John Paul II - Balice)
    26 min drive

Room options

Premium Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Dining)

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible

  • 26 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, Multiple Beds (With Sofa)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Krakow City Centre, an IHG Hotel

Luxury Kraków hotel in Kraków City Centre with 2 restaurants
2 restaurants, a full-service spa, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking.
Holiday Inn Krakow City Centre, an IHG Hotel offers 236 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Krakow City Centre, an IHG Hotel. During your stay, you're just a quick walk from Royal Road. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Main Market Square and St. Mary's Basilica
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Krakow City Centre, an IHG Hotel offers its guests a full-service spa and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 12 meeting rooms are available. Event space at this hotel measures 16684 square feet (1550 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Holiday Inn Krakow City Centre, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Impresja - Onsite restaurant. Reservations are required.
The City - This restaurant serves breakfast only. Open daily.
Reflections Bar & Restaurant - This gastropub serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 120 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: PLN 100 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Impresja
  • The City
  • Reflections Bar & Restaurant

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Children's games
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (16684 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Outdoor furniture

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massage - hot stone
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 75
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 160.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 100 per person
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel

Holiday Inn Krakow City Centre, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1001 reviews" "
Rating 8 - Good. 329 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 2 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Vladislav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Richard, Wilton Manors

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Needs updating overall as everything in the room looks very dated.
Stayed 2 nights in Sep 2024

10/10 Excellent

mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 6 nights in Jul 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a good location and clean and beautiful hotel. It seems newly renovated. We left some clothes in one of our rooms and have had difficulty getting them sent to us in the US. The staff at this facility said we were responsible for finding a device to package and pick up our items. Federal express said they could send a label but they cannot package the items. I called the general Holiday Inn customer service and they are helping with this situation. Hopefully we get our clothes. It was very surprising that the hotel would not take care of this for their guests.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rafal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2024

10/10 Excellent

Nuran

Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel location perfect, hotel itself staff food quality cleanliness excellent
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrzej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking to centre and other tourist attractions. Lovely room with great space.
Stayed 3 nights in Jun 2024

10/10 Excellent

adrianne, denver

Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Holiday Inn Krakow. Very comfortable bed, great food/drinks and great location. If I get to visit Krakow again I would stay there again!
Stayed 5 nights in May 2024

10/10 Excellent

GRZEGORZ A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

TIFFANY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AMAZING! We left some luggage with them for a couple of days as we explored other areas f Poland and Czech Republic. When we got back it was in our room. Best breakfast options ever. We were late getting back and tired. We ate in the restaurant there. Absolutely delicious. I would stay here and only here. Walked across the street and old town krakow with it beautiful park was right there.
Stayed 1 night in Apr 2024

10/10 Excellent

Matilde S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in prime Krakow location
I really appreciate how helpful and friendly the hotel staff was, especially the Concierge
Stayed 4 nights in Apr 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Central Location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Louis

Stayed 4 nights in Mar 2024

10/10 Excellent

Raymund

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better then I thought I was going to get
Stayed 3 nights in Mar 2024

10/10 Excellent

Judith

Stayed 3 nights in Feb 2024

10/10 Excellent

colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location excellent staff and great food
Stayed 3 nights in Jan 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 4 nights. Easy walk to main square, shopping, cloth hall & restaurants. Easy pick up point for tours. Breakfast is bountiful & can carry you through the day. Staff is hospitable & friendly. Rooms are cleaned
Stayed 4 nights in Dec 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great position away from the main square but only a 6-8 minute walk. Our room was a premier room which was large, clean but the carpet in ours could have done with a refresh. Everything you need including toiletries, kettle and hairdryer. Quiet for a city hotel which was great after a long day. Great place to stay, would definitely recommend and the staff are friendly and helpful so all in all a great choice. Thank you
Stayed 4 nights in Nov 2023