Holiday Inn Krakow City Centre, an IHG Hotel - Reviews, Photos & Rates | ebookers.ie

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Kraków •1 Room

Kraków • 1 Room

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Holiday Inn Krakow City Centre, an IHG Hotel, Kraków, current page

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4.2 out of 5

Very good!

See all 30 ebookers Reviews

"Professional with a real attention ton to detail and customer service. " More

By a verified traveller on Tue 08 Oct 2019

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Suite, 1 Bedroom (Dining)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, Multiple Beds (With Sofa)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

See all rooms (10)

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Krakow City Centre, an IHG Hotel. During your stay, you're just a quick walk from Royal Road. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Enjoy a bite to eat at one of the 2 restaurants
Buffet breakfast served daily for a fee
Self-parking available for a fee
Indulge with massages at TAO TAO Balijskie SPA
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym
Within a 10-minute walk of Main Market Square and St. Mary's Basilica
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Holiday Inn Krakow City Centre, an IHG Hotel ratings based on 30 Verified Reviews

Review Summary

4.2 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Krakow City Centre, an IHG Hotel

5 out of 5

Posted by a verified traveller on 19 Feb 2020

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5 out of 5

Professional with a real attention ton to detail and customer service.

Posted by a verified traveller on 8 Oct 2019

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4 out of 5

Posted by a verified traveller on 25 Mar 2019

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4 out of 5

Great location. Very clean. Friendly staff. Perfect service. Rich breakfast. I will surely reserve at this hotel for future visit to Krakow.

Posted by a verified traveller on 25 Mar 2019

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5 out of 5

Great city break

Really good hotel helpful staff.krakow lovely city the square has lots going on. So reasonable to eat and drink here. Will definitely recommend.

Posted by Deborah C. on 8 Dec 2015

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5 out of 5

Lovely city break

Fantastic hotel in a great location. Staff were all very pleasant and helpful. Lots to do in this lovely city. Definitely should be on everyone's 'to do' list!

Posted by COLIN E. on 22 Jul 2015

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5 out of 5

Fab city break hotel

Situated in good location for the centre where its a easy walk to restaurants. The bar area is a little impersonal and really not inviting

Posted by Lynn W. on 21 Mar 2015

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4 out of 5

Perfect location

We stayed in the Holiday Inn for four nights. It's location could not have been better, five minutes walk from the old market square, plenty of restaurants nearby. Rooms were comfortable and staff efficient and cleanliness was excellent throughout the hotel. Refurbishment was taking place while we were there. While disruption was kept to a minimum there was work going on in the reception area and the general appearance of the foyer was unfinished. The bar was not open and a temporary bar operated in a section of the restaurant. It would have been better had we been advised of the refurbishment before our arrival. We enjoyed our stay we did not eat in the hotel as we were out and about with a huge variety of restaurants to choose from.

Posted by Gerh on 7 Jun 2013

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3 out of 5

Cold & Noisy

We were a party of 3 and were given a double room with a single bed put right next to the double as there was nowhere else for it to go. The room was freezing cold and the heating did not work. We complained and reception sent someone up, who said leave it half an hour and it will get warm. We went out for a couple of hours and the room was still freezing. Again we complained and again they said to leave it to warm up. We ended up staying in the room that night, but not getting much sleep because of the cold, and then getting woken very early by the building work going on in the hotel. We aksed them to move us to another room in the morning - we did get a free breakfast from them, but please note we had to ask for it!

Posted by JackJo on 8 Apr 2013

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4 out of 5

Hotellin sijainti oli loistava. Viiden minuutin kävely vanhan kaupungin aukiolle, hotelli itsessään oli rauhallinen ja hiljainen. Aamiainen oli todella hyvä!

Posted by a verified traveller on 27 Aug 2019

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About the Holiday Inn Krakow City Centre, an IHG Hotel

Location Wielopole 4, Kraków, Lesser Poland 31-072

Property Features

Holiday Inn Krakow City Centre, an IHG Hotel offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and 12 meeting rooms are available. Event space at this hotel measures 16684 square feet (1550 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Holiday Inn Krakow City Centre, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Kraków hotel is smoke free.

236 guestrooms or units
6 levels
2 dining venues
16684 sq ft of conference space
1550 sq. m of conference space
Built in 2001
Conference centre
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Wedding services available
Gift shop
ATM
Bellhop
Lift
No smoking on site
Bar or lounge

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Laundry facilities
Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

Train station: Kraków Główny Station (2.7 km / 1.7 mi)
Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Krakow City Centre, an IHG Hotel offers 236 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

In-room dining (24 hours)
LCD television
Satellite channels
Electric kettle
Pillow options
Bath or shower
Cots (free)
Housekeeping (daily)
Hairdryer
Safe
Dressing gowns
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout curtains
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available
Free tea bags/instant coffee
Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Impresja – On-site restaurant. Reservations are required.

The City – This restaurant only serves breakfast. Open daily.

Reflections Bar & Restaurant – This gastropub serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hiking/biking trails nearby

Spa Services

TAO TAO Balijskie SPA has 3 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.

Number of treatment rooms 3
Couples treatment rooms
Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible path of travel
Wheelchair accessible parking
Wheelchairs available on site
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Check-in time ends at 4:00 AM
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for PLN 160.0 per night.
Free cots (infant beds)!

Pet Policy

Pets: PLN 60 per pet, per day
Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not require health documentation at check-in
Cashless transactions are available
Contactless check-out is available
Security system
Mobile key entry is not available
Staffed front desk
Children stay free - maximum age 11
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
Smoke detector
Children stay free
Number of children who can stay free - 2
Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately PLN 100 per person
Self-parking fee: PLN 120 per day
Pet fee: PLN 60 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: PLN 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel

You should know

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.