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Galaxy Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Galaxy Hotel

Front of property – evening/night
Sports facility
Lobby
Front of property – evening/night
Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
ul. Gesia 22a, Kraków, Lesser Poland, 31-535
  • Jewish Cemetery
    13 min walk
  • Oskar Schindler Factory
    14 min walk
  • Royal Road
    5 min drive
  • Kraków (KRK-John Paul II - Balice)
    29 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room

Business Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Double Room

Business Double Room

Business Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
AC Hotel by Marriott Krakow
Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (382)
The price is €149
for 1 night
includes taxes & fees
5 Dec - 6 Dec
AC Hotel by Marriott Krakow

About this property

Galaxy Hotel

Family-friendly hotel with a full-service spa connected to a shopping center in Kraków
This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Galaxy Hotel offers 205 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the overall property condition at Galaxy Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Galeria Kazimierz. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Andromeda
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with manicures and pedicures, massages, or body scrubs at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from Main Market Square and a few minutes from Royal Road
  • Airport, train station pick-up, and theme park shuttle service available for a fee
Galaxy Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the family-friendly Galaxy Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kraków hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Andromeda - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 60 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: PLN 50 for adults and PLN 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Andromeda

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Ecotours
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4844 square feet of space)
  • Meeting rooms

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 13 to January 26:
  • Sauna
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 50 for adults and PLN 25 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Galaxy Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Galaxy Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 562 out of 1000 reviews" "
Rating 8 - Good. 368 out of 1000 reviews" "
Rating 6 - Okay. 45 out of 1000 reviews" "
Rating 4 - Poor. 13 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Gavin

Travelled with family
Liked: Cleanliness, staff & service
Easy commute by tram from the town centre. Nice pool, friendly staff. Very busy at breakfast times, some popular items don’t get replenished once gone, eg waffles and pancakes.
Stayed 2 nights in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked location and the fact you have a pool and spa right downstairs and near a mall I very much enjoyed my stay . Only thing is better communication other than that everything was great will stay again :)
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda Jane

Travelled with family
A good array of facilities and very friendly staff .
Stayed 3 nights in Jul 2024

10/10 Excellent

Jan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value next to the Vistula!
We were in the business suite (or one bedroom apartment - description varies by site) and it was superb, with a lovely river view. Clean, spacious, robes and slippers, full range of toiletries, value-for-money minibar, and excellent (if small) pool/sauna, etc. We didn't try the restaurant or spa facilites, but the breakfast buffet was very good and the bar was very reasonably priced. The old town was a 20 minute walk away (if happy to walk through back streets) or 40 minutes if walking along the Vistula - there's a tram stop nearby though. All-in-all, excellent value for money - I'd definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

shalom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Oleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Jun 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Near diwntown. Great spa. Good breakfast. On site restaurant, dishes were very tasty
Stayed 2 nights in Jun 2024

10/10 Excellent

Marlene

Liked: Amenities
Enjoyed my stay
Stayed 4 nights in Jun 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay in Krakow
Enjoyed our stay at Galaxy Hotel, Krakow. The rooms were clean and spacious. Breakfast each morning had lots of choice. Would return ourselves and recommend to friends and family.
Stayed 5 nights in Jun 2024

8/10 Good

sara

Liked: Cleanliness, staff & service, property conditions & facilities
The clesnliness of the hotel and swimming pool could not be faulted. Staff were helpful.
Stayed 4 nights in Jun 2024

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not all staff members were welcoming and friendly
Stayed 5 nights in Jun 2024

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and facilities available very spacious and clean the only thing that wasn’t very nice was the breakfast fish, meats, salad etc at breakfast but apart from this it was perfect!
Stayed 3 nights in Apr 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Bed was lumpy, otherwise Great!
Stayed 1 night in Apr 2024

10/10 Excellent

Tony

Stayed 5 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to the market where you can eat, go to the cinema or do some shopping, literally 3 minutes on foot.. It's about 25 minutes on foot to the center and the market square, but you can see a lot along the way.. It's good that it's not in the center. because it's quiet and people don't move around
Stayed 13 nights in Jan 2024

8/10 Good

Justyna

Business traveller
Liked: Cleanliness, staff & service
good for the price
Stayed 2 nights in Nov 2023

10/10 Excellent

Tom

Stayed 4 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Sep 2023

4/10 Poor

Dylan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was very rude and uncouth at the reception desk. Especially the female staff. I tried to leave a list of sites for Schindlers list and the night staff wanted it and the next morning the woman at the front desk gave me soo much lip about it I could not believe it! First she said I may need it and I'm like, duhh I created it for you, then she says they didnt tell her about it and I'm like oh my god woman just give to to the people that are there at night so you all can explain to tourist where certain interesting Schindler's list sites are. The customer service in Poland is the worse! I could not believe how rude the females were at the front desk. All they wanted to do was say "no" or we "we don't know" or "we don't have". This hotel needs to seriously train the staff on how to communicate properly and provide customer service at the highest level!
Stayed 5 nights in Jun 2023

8/10 Good

Caleb

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff where very helpful and kind.
Stayed 1 night in Jun 2023

10/10 Excellent

Antony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just off of the central historic area, on the river, and on the corner of the Jewish Quarter - full of great restaurants. The location was good with plenty of sites to visit around it. The hotel was clean and quiet. The staff were friendly and the stay was enjoyable. The spa was relaxing and the breakfast was un-hurried with plenty of choice.
Stayed 4 nights in May 2023