Guesthouse with a 24-hour front desk, steps from Royal Road
A restaurant, self parking, and a 24-hour front desk are available at this smoke-free guesthouse. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite. Limited housekeeping is available.
Aparthotel Basztowa offers 34 accommodations with hair dryers. This Kraków guesthouse provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
During your stay at Aparthotel Basztowa, you're just a quick walk from Royal Road. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
Free WiFi
Enjoy a bite to eat at the restaurant
Buffet breakfast served daily for a fee
Self parking available for a fee
Amenities include a front-desk safe, 4 meeting rooms, and a multilingual staff
Steps from Royal Road and 8 minutes by foot from Main Market Square
Dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. There are 4 meeting rooms available. Multilingual staff, tour/ticket assistance, and a front-desk safe are also featured at Aparthotel Basztowa. For a fee, parking is available.
This 3-star Kraków guesthouse is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Restauracja Hotel Polonia - Onsite restaurant. Guests can enjoy drinks at the bar.
Languages
English, German, Italian, Polish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (PLN 70 per night)
Food and drink
Buffet breakfast available for a fee daily 7 AM–10 AM: PLN 65 for adults and PLN 65 for children
1 restaurant
Restaurants on site
Restauracja Hotel Polonia
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Multilingual staff
Tour/ticket assistance
Business services
Meeting rooms - 4
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Hairdryer
Shower
Towels
Entertainment
TV
Food and drink
Electric kettle
More
Desk
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The check-in location differs from the property location; go to: [Hotel Polonia, Basztowa 25, 31-156 Kraków]
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: PLN 70 per pet, per day
Only dogs are allowed
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for PLN 130 per day.
Cribs (infant beds) are available for PLN 60.0 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately PLN 65 for adults and PLN 65 for children
Self parking fee: PLN 70 per night
Pet fee: PLN 70 per pet, per day
Service animals are exempt from fees
Crib (infant bed) fee: PLN 60.0 per day
Rollaway bed fee: PLN 130 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
The check-in location differs from the property location. To check in, guests will need to go to Hotel Polonia, Basztowa 25, 31-156 Kraków Front desk staff will greet guests on arrival.
Property is also known as
Aparthotel Basztowa
Aparthotel Basztowa House
Aparthotel Basztowa House Krakow
Aparthotel Basztowa Krakow
Aparthotel Basztowa Guesthouse Krakow
Aparthotel Basztowa Guesthouse
Aparthotel Basztowa Kraków
Aparthotel Basztowa Guesthouse
Aparthotel Basztowa Guesthouse Kraków
Aparthotel Basztowa Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel is in a great location with a tram/bus station outside (can be noisy sometimes) and just a short walk from the old town and local mall.
The beds/pillows aren’t the most comfortable and it took me a while to fall asleep on them.
Michael
Stayed 4 nights in Jul 2024
10/10 Excellent
Knud Michael
20 Jul 2024
Knud Michael
Stayed 2 nights in Jul 2024
6/10 Okay
Liliia
Travelled with family
16 Jul 2024
Liked: Property conditions & facilities
Everything was fine, location is great but the only thing that made our stay bitter in the end is the guy from reception asked us for money for helping with the luggage, BUT, that hotel does not have an elevator and no way us 2 tiny girls could carry all that stuff. If you do not have elevator you should have free option of help with luggage and not require money for “convenience “ because you not having elevator it’s huge inconvenience!!!!
Good location , helpful staff,but air conditioner wasn’t working and they knew about it but they werent going to repair it. I was told that I couldnt be certain of getting another room as many guest were due in. It was too much of a hassle and I decided to live with it.
Staff otherwise helpful though I would say if you don’t like the stairs avoider. They put me on the 3rd floor and there were 7 flights up to the floor
The room was lovely with plenty of space. My room faced the street, so there was often the sound of trams passing by. The included breakfast offers a wide variety of food options. Location is ideal, with easy access to multiple tram lines, short walk to train station and Old Town across the street. The only negative for me was that the restaurant and lobby were in the Hotel Polonia next door, so you had to go outside to get to them. There are no elevators.
Don't stay -- Noisy room at main street with trams
This place is located on a very noisy street, which is the main street with trams.
When I asked to change the room, they replied to me immediately that all rooms are occupied without even check the computer. This is ridiculous, because I checked in at 1pm and asked to change the room at 1:30pm, how they know that all rooms are occupied when it was 1:30pm?
For example, the room #3 (same standard, quiet room, facing the backyard) is empty during my stay. So definitely they lied to me. I kept all the videos for the facts I stated here.
I liked Aparthotel because it is a building of old city Krakow. It does not have elevators but staff helps you take your luggage up or down at checkout.
Not a hotel! No reception at all, in an old building, no people there, feel very terror and unsafe, we moved out and booked a new room in another hotel.
Verified traveller
Stayed 1 night in Apr 2019
8/10 Good
Michael
28 Feb 2019
Liked: Cleanliness, staff & service
Great for a short stay
Nice and clean. Great breakfast. Bed was old and uncomfortable - rugs on the floor were old and in need of cleaning. Bathroom was new and renovated and a good specification.
Firstly, the hotel isn't even a hotel. It's attached to the hotel next door which nobody says anywhere. So we had to walk down to the other hotel to check in. The staff was extremely rude and we even waited until the next morning in the hopes of another staff member in order to ask a question. We then had to walk back through rain to get to our room and walk up stairs (which would be nice to know it isn't cripple friendly). The heater was leaking water and the carpet was very wet which wasn't nice. We told the staff who came and "fixed it" by simply telling us, leave it on full heat and it won't leak and to open the window (which is right next to a busy tram stop making a LOT of noise all night... The hotel AND apartments were empty, they could've moved us. Breakfast was quite pathetic, you could tell they simply saved everything until it got eaten, even the hard boiled eggs had started going bad and smelly.
Check in was great and all staff at the front desk were incredibly helpful and easy to communicate with.Internet was a bit spotty at times. Shower was amazing and bed extremely comfortable. Great location close to train station and at outer edge of old town, so picking up a car rental and then getting my bags from the hotel was a breeze.