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The Ritz-Carlton, Hong Kong

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Hong Kong

4 restaurants, breakfast, lunch, dinner served; Italian cuisine
2 bars/lounges
Deluxe Suite, 1 Bedroom, Non Smoking, Sea View
Grand Room, 1 Double Bed
Couples treatment room(s), hot tub, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
Intl. Commerce Centre, 1 Austin Rd West, Kowloon
  • Temple Street Night Market
    ‪17 min walk‬
  • Victoria Harbour
    ‪3 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪8 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, View

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Harbour View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Harbour View

  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom

  • 115 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 Double Bed

  • 65 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom

  • 180 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 King Bed, View

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 74 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed, Non Smoking, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 King Bed, View

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Harbour View

Club Suite, 1 Double Bed, Harbour View

Club Suite, 1 Double Bed, Harbour View

  • 363 sq m
  • Harbor view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 King Bed

  • 65 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Harbour View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Harbour View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Double Bed

  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

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About this property

The Ritz-Carlton, Hong Kong

Luxury Kowloon hotel connected to the convention center, a quick walk to West Kowloon Cultural District
4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges, and a 24-hour fitness center are onsite. Housekeeping is available on request.
The Ritz-Carlton, Hong Kong offers 312 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, espresso makers, and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa, Hong Kong has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at The Ritz-Carlton, Hong Kong. During your stay, you'll be connected to the convention center, and just a quick walk from West Kowloon Cultural District. You'll find features like free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Italian cuisine with ocean views at Tosca di Angelo, one of the property's 4 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, body treatments, or facials at The Ritz-Carlton Spa, Hong Kong
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute walk from West Kowloon Cultural District and a 1-minute drive from Xiqu Centre
  • Airport shuttle service available for a fee
The Ritz-Carlton, Hong Kong offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A nightclub, a 24-hour fitness center, and a rooftop terrace are also featured at the luxury The Ritz-Carlton, Hong Kong. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Kowloon hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Tosca di Angelo - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required.
Tin Lung Heen - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Reservations are required. Open daily.
Cafe 103 - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Lounge and Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 800 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 470.8 for adults and HKD 228.8 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Tosca di Angelo
  • Tin Lung Heen
  • Cafe 103
  • The Lounge and Bar

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room
  • Wine-tasting room

Family friendly

  • Baby bath
  • Children's games
  • Children's dinnerware
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 91

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The property will be renovating from February 17 2025 to March 2 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 904 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately HKD 470.8 for adults and HKD 228.8 for children
  • Airport shuttle fee: HKD 1400 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: HKD 800 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 904 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Ritz-Carlton, Hong Kong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hong Kong Ritz Carlton
Ritz Carlton Hong Kong Hotel Kowloon
Ritz Carlton Hotel Hong Kong
Ritz Carlton Hong Kong Kowloon
Ritz Carlton Hong Kong Kowloo
The Ritz Carlton Hong Kong
The Ritz Carlton, Hong Kong
The Ritz-Carlton, Hong Kong Hotel
The Ritz-Carlton, Hong Kong Kowloon
The Ritz-Carlton, Hong Kong Hotel Kowloon

The Ritz-Carlton, Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 800 out of 1001 reviews" "
Rating 8 - Good. 145 out of 1001 reviews" "
Rating 6 - Okay. 36 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as always !!!! I highly recommend !!!
Stayed 3 nights in Oct 2024

4/10 Poor

Chung Wah

Stayed 4 nights in Sep 2024

10/10 Excellent

Yu-Hsin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Hotel in Hong Kong
My favorite hotel in Hong Kong
Stayed 1 night in Jun 2024

10/10 Excellent

alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel. Newer building compare with most of the hotels in central. Quiet and good service too. Will be back again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and easy location if you need to catch the MTR and walk.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yongyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice hotel. Excellent staff and services. Very close to the high speed train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kai Kei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the world hotel physically. Service is excellent. Room and furniture will soon need a refresh.
Stayed 1 night in Jul 2024

10/10 Excellent

Vinny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

6/10 Okay

pui yin

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel with the best views!
This is an exceptional hotel with the best views of the city... you are literally above the clouds! Definitely recommend staying at the Club level if possible. Hotel staff was absolutely amazing! Especially Mark at the Club level, he was incredible! Also at the lounge, a big thank you to Chef Tommy who made special dishes for me due to allergies, and thanks to Mia, Franco and Spencer for always being so kind and attentive! Remi at Guest Services was a delight to see every day and even helped patch up a piece of luggage that the airline broke! Thank you to Chef Alicia who made a special cake for my mother's birthday and some allergy-friendly pastries for me as well! Chef Raul was wonderful as well as Mancy at Front Desk!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kaman

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Spectacular view from our Harbour view room. Very spaced room. Friendly staff. Will definitely stay here again for the next visit.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tinku mammen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reasturent and courtesy of all the staff are absolutely outstanding
Stayed 4 nights in May 2024

10/10 Excellent

MARIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean room, beautiful views
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohammed

Stayed 3 nights in Apr 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
presidential treatment and I’ve stayed at a lot of hotels . Nothing tops this one
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, shame about the view looking in the wrong direction Generally helpful staff, if poorly trained in some respects Near the new museums which is why I booked it
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Stayed 3 nights in Apr 2024

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Chadraabal

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024