The Cityview - Chinese YMCA of Hong Kong

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Cityview - Chinese YMCA of Hong Kong

3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Reception
In-room safe, desk, blackout curtains, free WiFi
Lobby sitting area
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
23 Waterloo Road, Yaumatei, Kowloon
  • Nathan Road Shopping District
    ‪1 min walk‬
  • Ladies' Market
    ‪4 min walk‬
  • Langham Place Mall
    ‪8 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪34 min drive‬

Room options

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Plus King

  • City view
  • Sleeps 2
  • 1 King Bed

Premier King Room

  • City view
  • Sleeps 2
  • 1 King Bed

Premier Plus Double Double

  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Quad (Four Singles)

  • City view
  • Sleeps 4
  • 4 Twin Beds

Premier Plus Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Premier Plus Suite King

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Quad (One Double and Two Singles)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About this property

The Cityview - Chinese YMCA of Hong Kong

Eco-certified Kowloon hotel in Mong Kok with 3 restaurants
This smoke-free hotel features 3 restaurants, a coffee shop/cafe, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and limo/town car service are onsite.
The Cityview - Chinese YMCA of Hong Kong offers 422 air-conditioned accommodations with safes and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The Cityview - Chinese YMCA of Hong Kong's great location gets high marks from our customers. During your stay, you're just a quick walk from Nathan Road Shopping District. Enjoy features like free WiFi in public areas, plus 3 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy Asian cuisine while dining at The Balcony
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Nathan Road Shopping District and 9 minutes by foot from Temple Street Night Market
There are 3 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Business amenities include 2 meeting rooms and limo/town car service. The eco-certified The Cityview - Chinese YMCA of Hong Kong also features concierge services, dry cleaning/laundry services, and a porter.

This 4-star Kowloon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
The Balcony - This restaurant specializes in Asian cuisine and serves lunch and dinner.
City Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Amazing - This theme restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: HKD 110 per person
  • 3 restaurants and 1 coffee shop/cafe

Restaurants on site

  • The Balcony
  • City Cafe
  • Amazing

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter/bellhop

Business services

  • Meeting rooms - 2

Accessibility

  • This property does not have any lifts

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Living plant wall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea filters (reusable)

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
This property does not provide disposable personal items, such as toothbrush, toothpaste, slippers, comb, shower caps, and shaver.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per stay
  • An effective city/local tax rate of 3 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 110 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
No visitors or unregistered guests are allowed in guestrooms after 11 PM.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cityview Inn Kowloon
Cityview Kowloon
Cityview Hotel Kowloon
Cityview Hotel
The Cityview
The Cityview Chinese YMCA of Hong Kong
The Cityview - Chinese YMCA of Hong Kong Hotel
The Cityview - Chinese YMCA of Hong Kong Kowloon
The Cityview - Chinese YMCA of Hong Kong Hotel Kowloon

The Cityview - Chinese YMCA of Hong Kong Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 1008 reviews" "
Rating 8 - Good. 358 out of 1008 reviews" "
Rating 6 - Okay. 127 out of 1008 reviews" "
Rating 4 - Poor. 44 out of 1008 reviews" "
Rating 2 - Terrible. 22 out of 1008 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sau Ying

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Yee

Stayed 5 nights in Oct 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything okay
Stayed 3 nights in Oct 2024

10/10 Excellent

Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

2/10 Terrible

TERENCE

Stayed 5 nights in Oct 2024

8/10 Good

Rowena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Oct 2024

10/10 Excellent

Shuh Nee

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service
Everything is good.
Stayed 6 nights in Oct 2024

4/10 Poor

Zhuo, San Gabriel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was my 2nd stay at the hotel. First time was excellent, but this time was horrible. They offered me a room on the other side of the building, and the room condition was really bad. The first room they got me was too smelly, so I requested to change it. Staff was very efficient and offerred me another room, still smelly but better. I noticed the curtain and wall paper were stained badly, but the restroom was more spacious compared to the one I stayed in last time. I was too lazy to ask for another room, but later I found out the toilet was not flushing properly. Staff sent a handyman fairly quickly, even it was almost midnight.I appreciated their efforts, but i still need to flush the toilet twice or more everytime I used it after that. If you only care about the location, it's still very good, but if you also care about the room condition, you'd better ask to stay on the side that is closer to the check-in counter.
Stayed 3 nights in Oct 2024

8/10 Good

Oscar

Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Security issues - poor dispute resolution
I never usually post bad reviews of an establishment, opting to only offer good reviews for an excellent experience. This one however was handled so poorly, with an unacceptable "solution" offered for a serious mishap. I stayed at the Cityview Hotel 8 years ago and had a lovely stay with a comfortable modern room, a nice breakfast buffet, and without incident. This time around I was not so fortunate - the only thing going for it was the location - right next to Yau Ma Tei station. The beds were as hard as the floor, the breakfast buffet food quality was nowhere near as nice as the previous stay, no bathroom amenities or bottled water provided like other hotels, and on my final night an unexpected guest gained access to my room with a keycard. The hotel had checked someone else into my room before I had even checked out. This was a MAJOR breach of security and trust, and it was fortunate that I was in the room and in bed. Despite being embarrassed by the situation, had I not been in the room the guest could have stolen my passport and belongings by gaining access to my room. As such I quickly packed up and checked out early, opting not to stay the final night. The hotel apologised, and I requested a refund for the unstayed night due to their terrible mistake, but this was dishonoured continuously after back and forth correspondence, with the offering a "suite upgrade and complimentary buffet dinner on my next stay". No thanks, probably won't be back.
Stayed 3 nights in Oct 2024

10/10 Excellent

buiba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice room, everything to my satisfaction except WiFi a bit weak, but can't said no to the others best points of the hotel
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We had 2 rooms for our family of 4 (2 teenage kids). We would not have fit in 2 "double beds" as they are really small! We got adjoining renovated rooms and they were comfortable. Very close to the fruit market, sneaker street and great eats just downstairs - Kadora bakery, HK style cafes etc. The subway entrance is right there too. I would stay there again.
Stayed 4 nights in Oct 2024

8/10 Good

Hannah

The gentlemen at the desk on my first night very helpful
Stayed 2 nights in Oct 2024

4/10 Poor

grace

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, convenient location, close to subway line.
Stayed 18 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

4/10 Poor

Wayland

Disliked: Property conditions & facilities
I was woken up by construction like noise around 4 pm and could not go back to sleep. I have mentioned this to the front desk when I checked out.
Stayed 1 night in Oct 2024

8/10 Good

yammie

Liked: Staff & service, property conditions & facilities
Noisy door closing Extra pillow for bed
Stayed 1 night in Oct 2024

8/10 Good

yammie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to city centre and MTR, food places; friendly staff, room facilities great - shower, bedding, lighting, Would be great to have free gym privileges included in room price, one extra pillow for single bed; automatic door closing noise-when it closes on its own, it sounds like someone slammed it shut , worst in the morning when people are getting out.
Stayed 4 nights in Oct 2024

8/10 Good

Ngee Lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic amenities are available. Sound-proof between rooms and walk-way are acceptable. Pillows too soft and low, can be better to accommodate Guest's needs.
Stayed 4 nights in Oct 2024

6/10 Okay

quyen

Travelled with family
Liked: Cleanliness, staff & service
The pillow is too soft and mattress is very hard and make you feel back pain.
Stayed 4 nights in Oct 2024

6/10 Okay

Eddy

Travelled with partner
Liked: Staff & service
Very convenient location.
Stayed 28 nights in Sep 2024