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Sheraton Hong Kong Hotel & Towers

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Hong Kong Hotel & Towers

Suite, 1 Bedroom | Living room
View from property
Lobby
Premium bedding, in-room safe, laptop workspace, blackout curtains
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Room service

Explore the area

Map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Harbour City
    ‪6 min walk‬
  • Central Plaza
    ‪6 min drive‬
  • IFC Mall
    ‪9 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout curtains

Club Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View

View from room

Room, 1 King Bed, Harbour View

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Harbour View

View from room

Club Room, 2 Single Beds, Harbour View

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed, Harbour View

View from room

Room, 1 King Bed, Harbour View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Exterior

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Harbour View

View from room

Club Suite, 1 Bedroom, Harbour View

  • 53 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Harbour View

View from room

Room, 2 Single Beds, Harbour View

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom

View from room

Club Suite, 1 Bedroom

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout curtains

Club Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Harbour View

View from room

Room, 2 Single Beds, Harbour View

7.4 out of 10
Good
(3 reviews)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Harbour View

View from room

Club Room, 1 King Bed, Harbour View

  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, City View

City view

Room, 2 Single Beds, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

City view

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Grand Stanford Hong Kong, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1001)
The price is €356
for 1 room
includes taxes & fees
1 Feb - 2 Feb
InterContinental Grand Stanford Hong Kong, an IHG Hotel

About this property

Sheraton Hong Kong Hotel & Towers

Central Kowloon hotel connected to a shopping center, steps from Hong Kong Museum of Art
Along with 6 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Sheraton Hong Kong Hotel & Towers's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Tsim Sha Tsui Promenade. Enjoy features like free WiFi in public areas, plus 6 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 6 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and yoga classes
  • Guests have great things to say about the helpful staff and the location
  • Steps from Hong Kong Museum of Art and 12 minutes by foot from Victoria Harbour
As a guest of Sheraton Hong Kong Hotel & Towers, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 15043 square feet (1398 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Sheraton Hong Kong Hotel & Towers. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kowloon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.
Celestial Court - This restaurant serves lunch and dinner. Reservations are required.
Unkai - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Oyster & Wine Bar - This seafood restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Café - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Sky Lounge - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 1920 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: HKD 275.00 for adults and HKD 138.00 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Celestial Court
  • Unkai
  • Oyster & Wine Bar
  • The Café
  • Sky Lounge

Things to do

  • Fitness classes
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • A hot tub
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (15043 square feet)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from February 3 2025 to February 14 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 300.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1009 reviews" "
Rating 8 - Good. 300 out of 1009 reviews" "
Rating 6 - Okay. 100 out of 1009 reviews" "
Rating 4 - Poor. 47 out of 1009 reviews" "
Rating 2 - Terrible. 29 out of 1009 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

DOYUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

MYUNGSOO

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Not impressive
Not as good as expectation. Location is good, convenient for shopping. Hotel access is no screening safety because every outside people can get through the elevator and access to every guest’s room floors with no need to pass the lobby or tap the room key first.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience!
it was great service with cozy room conditions.
Stayed 4 nights in Oct 2024

10/10 Excellent

toru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy, Scarborough

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not as desired
The hotel was short-staffed and slow. We waited from 3 to 5 o'clock but still could not provide the sea view room we booked that worth $3,000 . We booked two sea view rooms, but could not link together or on same floor level, and our family was five floors apart. We paid but did not get the corresponding experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Wanho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhong

Stayed 4 nights in Sep 2024

8/10 Good

Radoslaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it 4 stars because my room was not available when i arrived and had to wait an hour to get in (2 hours since check-in time). The staff offered a free rollaway bed but i didn't have a need for it so an alternative should have been offered.
Stayed 7 nights in Sep 2024

6/10 Okay

Man Fu

Didnt like the 6k HKD deposit for 2 nights...for 2 seniors...whats with that?
Stayed 2 nights in Sep 2024

10/10 Excellent

Sagar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with amazing views of the skyline.
Stayed 3 nights in Sep 2024

8/10 Good

Man Chung, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Don’t understand why there are a shower and a bathing tube in such a small washroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Jongcheol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wendell, Myrtle Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Book a room with a harbor view - it is worth it. Bar on 17th floor was fantastic for drinks, light food and to watch the evening laser show. Breakfast buffet was excellent. Rooftop pool and spa were a great place to relax after a day of sightseeing.
Stayed 3 nights in Sep 2024

10/10 Excellent

HYEJIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

KEIICHIRO

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Hajeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Steve, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Berend, Myrtle Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and convenient
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeong Hoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Takayuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024