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Gateway, Marco Polo Hotel

4.0 star property

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Photo gallery for Gateway, Marco Polo Hotel

City view
Free minibar, in-room safe, desk, blackout curtains
Exterior
Continental Superior Suite with The Continental Club Lounge Access
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

View in a map
13 Canton Road, Harbour City,, Tsim Sha Tsui, Kowloon
  • Place, Harbour City
    ‪1 min walk‬
  • Place, Victoria Harbour
    ‪3 min walk‬
  • Place, Tsim Sha Tsui Clock Tower
    ‪8 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Suite with The Continental Club Lounge access

Free minibar, in-room safe, desk, blackout curtains

Superior Suite with The Continental Club Lounge access

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Free minibar, in-room safe, desk, blackout curtains

Superior Room

8.8 out of 10
Excellent
(38 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Deluxe Room

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Continental Deluxe Room with The Continental Club Lounge access

Free minibar, in-room safe, desk, blackout curtains

Continental Deluxe Room with The Continental Club Lounge access

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Room

Free minibar, in-room safe, desk, blackout curtains

Premier Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Connecting Superior Room

Free minibar, in-room safe, desk, blackout curtains

Connecting Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds OR 4 Large Twin Beds

View all photos for Continental Superior Suite with The Continental Club Lounge Access

Continental Superior Suite with The Continental Club Lounge Access

Continental Superior Suite with The Continental Club Lounge Access

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior - City Explorer with Two Octopus Cards

Free minibar, in-room safe, desk, blackout curtains

Superior - City Explorer with Two Octopus Cards

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Deluxe-City Explorer Two Octopus Cards

Free minibar, in-room safe, desk, blackout curtains

Deluxe-City Explorer Two Octopus Cards

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Premier-City Explorer Two Octopus Cards

Free minibar, in-room safe, desk, blackout curtains

Premier-City Explorer Two Octopus Cards

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Club Floor Indulgence - Superior Room

Free minibar, in-room safe, desk, blackout curtains

Club Floor Indulgence - Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Club Floor Indulgence - Deluxe Room

Free minibar, in-room safe, desk, blackout curtains

Club Floor Indulgence - Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Club Floor Indulgence Premier Room

Free minibar, in-room safe, desk, blackout curtains

Club Floor Indulgence Premier Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

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About this property

Gateway, Marco Polo Hotel

Hotel connected to a shopping center in Kowloon with a restaurant
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning.
Gateway, Marco Polo Hotel offers 400 air-conditioned accommodations with free minibar items and espresso makers. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

With your stay at Gateway, Marco Polo Hotel, you're connected to a shopping center and just a quick walk from Harbour City. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at Three on Canton
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Harbour City and 3 minutes by foot from Victoria Harbour
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Gateway, Marco Polo Hotel.

This 4-star Kowloon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Three on Canton - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Be On Canton - This bar specializes in international cuisine. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 261.80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Be On Canton
  • Three on Canton

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • Lift (83 centimetre wide door)

More

  • 16 floors
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 10 PM must contact this property in advance if they require meal service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gateway, Marco Polo Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 452 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 261.8 per person
  • Rollaway bed fee: HKD 452 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property has a strict no-smoking policy. Violators will be subject to a penalty amount equal to the room rate for 2 night stay.
Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Gateway Marco Polo
Gateway Marco Polo Hotel
Gateway Marco Polo Hotel Kowloon
Gateway Marco Polo Kowloon
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel (a Member Of Marco Polo Hotels) Hong Kong
Gateway, Marco Polo
Gateway, Marco Polo Hotel Hotel
Gateway, Marco Polo Hotel Kowloon
Gateway, Marco Polo Hotel Hotel Kowloon

Reviews

Gateway, Marco Polo Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 555 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

Reviews

10/10 Excellent

marielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very accommodating and the staff are all friendly. The hotel is very clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sebastian

Stayed 4 nights in Sep 2025

10/10 Excellent

Benigno IV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Emma

Stayed 4 nights in Aug 2025

10/10 Excellent

nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had looked at reviews that advised it was looking tired and scruffy, however we found Marco Polo perfect, especially the club lounge. The rooms were clean, well presented and the shower and bath excellent. The staff were all very attentive and couldn’t do enough for us. An ideal hotel for all the sights of Hong Kong. We had a wonderful time😊
Stayed 5 nights in Jul 2025

8/10 Good

Chung Wah Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception area is a bit small
Stayed 13 nights in Jun 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the staffs were nice and helpful
Stayed 8 nights in May 2025

8/10 Good

Dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb. We arrived around noon, check-in is 1500hour. The concierge was quick to handle our luggage. The front office was so efficient in pre-check us in, provided us with all the info and told how to obtain the room keys when we return later for our room. Brillant.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in an excellent position to explore Hong Kong. The staff were extremely helpful throughout the stay.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ian

Stayed 1 night in Jul 2025

10/10 Excellent

Hseuping

Liked: Cleanliness, property conditions & facilities
Service staff is great
Stayed 2 nights in Jun 2025

10/10 Excellent

Han

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean. Staffs are very friendly and helpful. It is close to Victoria bay, subway and near airport express bus stop. Hope it has onsite laundry. It is convenient for one night customers.
Stayed 1 night in Jun 2025

2/10 Terrible

Ian

Stayed 7 nights in Jun 2025

10/10 Excellent

Keng Ling

Stayed 2 nights in Jun 2025

10/10 Excellent

Steven Dexter Tan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excellent experience from start to finish. Helpful and friendly staff and the comfiest hotel bed I have ever slept in.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Angelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 4 nights in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s the first time we’ve stayed at Gateway Marco Polo. The location is good. The bathroom is very spacious. Staff are helpful and friendly. The only thing I do not like is the hairdryer with cord attached to the wall. Most hotels these days are using normal hairdryers especially 4-5 stars hotels.
Stayed 4 nights in May 2025

10/10 Excellent

candace Helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, big room, excellent service
Stayed 4 nights in May 2025

6/10 Okay

Jose Mari

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Just staying here because of the location. Rooms need renovation. Carpet smells.
Stayed 4 nights in May 2025

10/10 Excellent

Min Sun

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in May 2025

10/10 Excellent

Kotchanipar

Stayed 4 nights in May 2025