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Lucky 11 Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lucky 11 Hotel

Interior detail
Exterior
Reception
Reception
Family Room | Room amenity

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
No 25 Jalan Pantai, Kota Kinabalu, Sabah, 88000
  • Gaya Street Sunday Market
    2 min walk
  • Wisma Merdeka Shopping Center
    3 min walk
  • Suria Sabah Shopping Mall
    4 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    15 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 21 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 23 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 14 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

About this property

Lucky 11 Hotel

Hotel with free parking, a short walk to Suria Sabah Shopping Mall
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
Lucky 11 Hotel offers 49 air-conditioned accommodations with coffee/tea makers. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Lucky 11 Hotel, you're just a quick walk from Suria Sabah Shopping Mall. Enjoy features like free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Suria Sabah Shopping Mall and a 4-minute drive from Imago Shopping Mall
As a guest of Lucky 11 Hotel, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Self parking is free.

This Kota Kinabalu hotel is smoke free.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathroom (partially open)
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Lucky 11 Hotel
Lucky 11 Hotel Kota Kinabalu
Lucky 11 Kota Kinabalu
Lucky 11
Lucky 11 Hotel Hotel
Lucky 11 Hotel Kota Kinabalu
Lucky 11 Hotel Hotel Kota Kinabalu

Lucky 11 Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 12 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 6 out of 36 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Puvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Mei Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort
room look sad
The lift got only one. The room design look really gloomy. Please put some accessories
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SIEW WEI

Convenient location and acceptable cleanliness
One thing to highlight is that, the bedsheet and pillow cover is not well clean and has stain on it. The mattress is too soft.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Need serious renovations!
If you're really not that picky and not that tight on budget for a lil extra waste, it would just fit. The location is quite good though but there are plenty better choices around too.

6/10 Okay

Verified traveller

Close to gaya street
I only stay for a night. It was room 889. Can easily hear sound from outside the room. Kinda noisy. Bathroom shower water was not that strong. Why?? But as long as the bed is comfy is fine.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The environment of the room is terrible bad. Noise from outside can be heard and the toilet is terrible old and not clean enough. We can't stand with the toilet and check out immediately after one night stay. Overall, a renovation need to be done to this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was a brief stay and comfortable

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient, in Gaya Street. You can get food or shopping within walking distance.

10/10 Excellent

TONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nanson Anak, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location. Had a pleasant stay.

2/10 Terrible

WONG

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Loh

6/10 Okay

Wai Kit, KUALA LUMPUR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of the hotel is location. Location is within walking distance to Surian shopping mall, Sin Kee Bak Kut Teh, Zen Q, Gaya Market Street and so on. Hotel lift is tooooo small... only able to fit in 3-4person.. is really like half of normal lift.. overall the price is okay for budget staying for few days trip.

2/10 Terrible

Andy, Labuan Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
terrible
Hotel Room very dark and smelly and bathroom flood

6/10 Okay

Hui woon

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Regie, Philippines

Liked: Cleanliness, staff & service, room comfort
Hotel with great location
The hotel is within walking distance to various attractions. It is a walking distance to Sabah Tourism Board where one can find information about Sabah ang get brochures. The area is surrounded by malls, restaurants, eateries, groceries and convenience stores. It is also proximate to the bus station. The area is safe even at night as it is in the heart of Kota Kinabalu. We got a family room which is very spacious. It has a view of the city. The air conditioning unit served its purpose well. There is also water heater in the shower. The complimentary coffee-creamer- sugar combo is surprisingly enjoyable. I like accommodations which are carpeted so this hotel suits me well. The staff is friendly and helpful. For a budget conscious traveler this hotel is a must try.

2/10 Terrible

gem, sandakan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
....
I dont like to stay the unless got parking lot... the lift so very small...

6/10 Okay

Poong, Sarawak

Liked: Staff & service, property conditions & facilities, room comfort
Internet price is different with actual.
Internet price and actual price are different. Upon check-in price shown on internet including Tax and fee but when check-in, couter said not including tax and fee.End up have to pay tax and fee.

4/10 Poor

lua, perak malaysia

Disliked: Staff & service, property conditions & facilities
new hotel but.....
no chair in the room, socket only one very inconvenience for two person stay in hotel, hanger also few

6/10 Okay

Dennis

Disliked: Cleanliness, room comfort

6/10 Okay

Daphnie Zhe Yun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bathroom
Location was good and convenient with easy access to food and convenient stores. Walking distance to Suria mall. The room is very basic however the bathroom is quite dirty with mold stains. Housekeeping needs a lot of improvement.
Stayed 4 nights in Oct 2019