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Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

Front of property
Lobby sitting area
Outdoor pool
Deluxe Room Twin
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Kota Sri Mutiara Jln Yahya Pet, Kota Bharu, Kelantan, 15150
  • Billion Shopping Centre
    3 min walk
  • Kota Bharu Mall
    13 min walk
  • Sultan Mohammad IV Stadium
    2 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra)
    18 min drive

Room options

View all photos for Deluxe Room King

Deluxe Room King

Deluxe Room King

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room Twin

Deluxe Room Twin

Deluxe Room Twin

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Kota Bharu Suite

Kota Bharu Suite

Kota Bharu Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King

Club Deluxe King

Club Deluxe King

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier King

Deluxe Premier King

Deluxe Premier King

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Exec Premier King

  • Sleeps 3
  • 1 King Bed

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About this property

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

Central hotel with 2 restaurants connected to a shopping center in Kota Bharu
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offers 298 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Kota Bharu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the room service at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel). During your stay, you'll be connected to a shopping center, and just a quick walk from Billion Shopping Centre. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Dynasty
  • Buffet breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Steps from Billion Shopping Centre and 13 minutes by foot from Kota Bharu Mall
  • Airport shuttle service available for a fee
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offers its guests a children's pool, an outdoor pool, a spa tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Business amenities include a business center, meeting rooms, and limo/town car service.

WiFi is free in public spaces. Event space at this hotel measures 14284 square feet (1327 square meters) and includes conference space. A fitness center, a terrace, and concierge services are also featured at the business-friendly Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel). An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Kota Bharu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Dynasty - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
R Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
R Lounge - This coffee shop serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (MYR 60 per night)

Parking and public transport

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 15 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 42 for adults and MYR 21 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Dynasty
  • R Kitchen
  • R Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • A hot tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (14284 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 5 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 120.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 42 for adults and MYR 21 for children
  • Fee for wired internet in public areas: MYR 60 per night (rates may vary)
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 8)
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Kota Bharu
Hotel Kota Bharu Renaissance
Hotel Renaissance Kota Bharu
Kota Bharu Hotel Renaissance
Kota Bharu Renaissance
Kota Bharu Renaissance Hotel
Renaissance Hotel Kota Bharu
Renaissance Kota Bharu
Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel Kelantan
Grand Renai Hotel
Grand Renai Kota Bharu
Grand Renai
Kota Bharu Renaissance
The Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel
The Grand Renai

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 125 out of 316 reviews" "
Rating 8 - Good. 128 out of 316 reviews" "
Rating 6 - Okay. 46 out of 316 reviews" "
Rating 4 - Poor. 14 out of 316 reviews" "
Rating 2 - Terrible. 3 out of 316 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ajimsha

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Needs some care and attention!
The hotel is definitely looking tired. The swimming pool is uncared for, cold and unfriendly and inhabited by pigeons. The in-house restaurant (Chinese) is diabolical…where the service was appalling, the food bland and ones conversation was drowned out by the wailing karaoke next door. The air-conditioning couldn’t be altered in the room so it was constantly cold and whilst well furnished it needs redecorating. The breakfast however was varied and pleasant. No decaffeinated drinks available and NO alcohol on sale in the hotel at all.
Stayed 2 nights in Jun 2024

6/10 Okay

Chee

Disliked: Cleanliness, property conditions & facilities
A glimpse into the past
This is an old-fashioned grand hotel which unfortunately has been allowed to go into a decline. The decorative condition is appalling in places, eg paper peeling off one wall in our room and water leak damage in the corridor ceiling. If this kind of thing was repaired immediately, the hotel could be so much better. Breakfast had a huge variety of food, although not all was good quality. Car parking when we arrived was chaotic as there was a truck blocking direct access to the car park. Nevertheless it was all tolerable for the cheap rate we paid.
Stayed 1 night in Feb 2024

10/10 Excellent

Noorazli

Business traveller
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights and I thought it was great - large hotel, well furnished, good gym & pool and close to everything in Kota Bharu.
Stayed 2 nights in Dec 2023

8/10 Good

Chin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is comfortable and newly refurbished. Reasonable price for a 5 stars hotel standard. Good choice of breakfast selection too.
Stayed 1 night in Oct 2023

10/10 Excellent

Abu Hasan, KUANTAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 2 nights in Sep 2023

10/10 Excellent

AIZAT HILMI ZAMZAM

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2023

10/10 Excellent

Abu Hasan, KUANTAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Mohd Diqi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
classic!!
Stayed 3 nights in Jul 2023

8/10 Good

ChenHao

Stayed 1 night in Feb 2023

8/10 Good

Shabnam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Renovations needed for this beautiful hotel. Remove old smelly carpet, painting hallways and needs new mattress. Need glass cleaning from outside. Other than that it is a beautiful place to stay.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Decent Place
normal room is ok. quarantine room has lots of ants which come when they smell food on table.
Stayed 1 night in Aug 2022

2/10 Terrible

Ng

Stayed 2 nights in Jun 2022

10/10 Excellent

Izahar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance,good service and located right in the heart of the city. On the flip side breakfast was not as good, skipped it.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there b4, perhaps 10 yrs ago. Good friendly staff
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel staffs are helpful and nice. But beds and furniture are old, and the hotel is not really practicing SOP against coronovirus especially when using the elevator.
Stayed 4 nights in Jan 2022

8/10 Good

MOHD SHAHIDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
The staff was great. The room was a bit dated . Breakfast selection was excellent.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room service - prompt & great tasting food
Gd location just next to a shopping mall. The room service serves great tasting lobster....also the simple congee with condiments... a must try indeed ! The mattresses however need to be replaced as they are already curved at the centre & certainly not able to gv gd support of the spine
Stayed 2 nights in Dec 2021

8/10 Good

ZAIDNUDDIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast included (pay at the hotel)
the hotel stay was nice but breakfast was not included in the room rate.... the term breakfast included (pay at the hotel) confusing...better say breakfast not included in the first place.
Stayed 2 nights in Nov 2021

8/10 Good

Rommel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Happy. Staff were fantastic.
Stayed 1 night in Nov 2021

6/10 Okay

Jonathan

Business traveller
Liked: Staff & service
Hotel room is a bit old with damp smell. Visitors tend to smoke at non-smoking floor causing weird smell at the corridor. Bathroom is clean and bed is comfortable.
Stayed 1 night in Jul 2021

10/10 Excellent

LATIFAH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Iswarni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay and good hotel
Overall a very good stay. Convenient location. Clean and efficient service by staff make a pleasant stay
Stayed 1 night in Mar 2021

6/10 Okay

Norhayati

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Out of maintanance
1. Dirty window and building 2. Old facilities
No view because the window is very dirty
Stayed 1 night in Nov 2020