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Crown Garden Hotel

3.0 star property

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Photo gallery for Crown Garden Hotel

Beach
Lobby
In-room safe, free WiFi, wheelchair access
Lobby
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
PT 302 & 303, Jalan Kebun Sultan, Kota Bharu, Kelantan, 15300
  • Siti Khadijah Central Market
    ‪7 min walk‬
  • Kampung Kraftangan
    ‪10 min walk‬
  • Handicraft Village and Craft Museum
    ‪10 min walk‬
  • Kota Bharu (KBR-Sultan Ismail Petra)
    ‪16 min drive‬

Room options

View all photos for Deluxe Premier

Deluxe Premier

Deluxe Premier

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double

Superior Double

Superior Double

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Studio Suite

  • City view
  • Sleeps 4
  • 1 King Bed

Standard Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

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About this property

Crown Garden Hotel

Hotel in Kota Bharu with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Crown Garden Hotel offers 81 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Satellite television is provided. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Crown Garden Hotel, you're just a quick walk from Siti Khadijah Central Market. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Within a 10-minute walk of Siti Khadijah Central Market and Kampung Kraftangan
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Crown Garden Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kota Bharu hotel.

Crown Garden Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) during limited hours
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: MYR 100.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 50.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 35.00 per room (one way)
  • Early check-in fee: MYR 100.00 (subject to availability)
  • Late check-out fee: MYR 100.00 (subject to availability)
  • Rollaway bed fee: MYR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Crown Garden Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crown Garden Hotel Kota Bharu
Crown Garden Kota Bharu
Crown Garden
Crown Garden Hotel Kota Bharu Kelantan
Crown Garden Hotel Hotel
Crown Garden Hotel Kota Bharu
Crown Garden Hotel Hotel Kota Bharu

Crown Garden Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 10 out of 33 reviews
Rating 4 - Poor. 7 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

CHEE KHEONG

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Old and dirty towels. Staff respond is poor.
Stayed 2 nights in Apr 2022

6/10 Okay

dalila

Business traveller
Liked: Cleanliness, staff & service
very afffordable. not expect so much. basic amenities availble. but the hotel is bit too old. but value the money
Stayed 1 night in Oct 2021

8/10 Good

LIM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Ramli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At price, it worth staying
Location is good with shopping centre nearby with just a walking distance. There a lot of eateries around. As for the room, there is a tv but only 2 channel to view. Front desk staff are kind and very helpful
Stayed 2 nights in Feb 2020

6/10 Okay

Lim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location. Services are quite poor. A lot of items are only available upon request
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Norazlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Hui Ming

Disliked: Cleanliness, staff & service
location is good but not the hotel condition
Hotel location is good n convenient. many stalls along the street. there's one famous nasi ayam kukus nearby but very long queue. the receptionist is very friendly n too bad forgotten to mark her name. the rest of the staff so so ... no smiling face n no greeting at all. housekeeping service is very poor too. hotel condition is old n it would rate better / attract more guests if they can improve & re touch~up the hotel.
Stayed 1 night in Sep 2019

6/10 Okay

Henry, Ipoh, Perak DR

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
The only LIKE that I love most.. Is the LOCATION as its everybody's preferred CHOICE : there are 3 banks, Food are aplenty... all within walking distance...
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
some staff give very excellent servis.. keep it up
Stayed 2 nights in Apr 2019

6/10 Okay

Juliana, Penang, My

Liked: Staff & service
Pros: Nice reception Clean room Cons: No towel until 12am very bad Sound proofing bot good and we can here all the noise from banquet hall for cny dinner Bed is too soft Room quite small
Stayed 1 night in Feb 2019

6/10 Okay

Faizulzila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tv rosak, Telefon bilik rosak
Stayed 1 night in Feb 2019

6/10 Okay

Mun

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2018

4/10 Poor

Tan, Kelantan

Liked: Cleanliness
Disliked: Property conditions & facilities
Unpleasant experience
The door of the room can’t open. I call the receptionist and promised to come up to solve it. Waited for more than ten minutes, no come up. Go down to the reception counter and a man follow me to solve it It should not happen this way
Stayed 1 night in Oct 2018

8/10 Good

SAADATUL NAFISAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

2/10 Terrible

Nur syafiqah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty place , comforter not change very smelly room
Stayed 1 night in Sep 2018

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but room lack of view
Good location, at a quiet corner but within walking distance to shopping and eateries. Room was small and had no view. My window was facing another room's window. Breakfast lacks variety.
Stayed 1 night in Jul 2018

4/10 Poor

KAZUHIRO

Disliked: Cleanliness, property conditions & facilities, room comfort
No Standard
Room is very smelly. No windows.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good value
Nice location with good wifi. they have acceptable breakfast spread. Parking could be an issue if they have events like wedding dinner at night
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Never Again.
I paid extra to get deluxe room but given a room without window. I believe they purposely choose the room for online customer.The hotel location is at secluded area and you don't feel safe to walk arround especially if you are alone.

4/10 Poor

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Positives: Location is good...in Chinatown itself with loads of food everywhere. Friendly staff. Negatives: Hotel needs a huge revamp. The condition of the room I stayed is worn & old. not worth the money. Small vs other hotels I stayed before within tht price range. Slow wifi. Old box TV...not even flat screen. Moldy toilet tiles. Even the chrome on the shower severely corroded. Unless they do a major upkeep of the hotel, I can safely say I will not stay here again.

4/10 Poor

Cris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room cleanest very bad.