10/10 Excellent
Yelena
1 Jul 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yelena
Stayed 1 night in Jun 2019
Palazzo
3.5 star property
Choose dates to view prices
Photo gallery for Palazzo
Reviews
1010 out of 10
Exceptional
Popular amenities
- Bar
- 24/7 front desk
- Breakfast included
- Room service
- Housekeeping
- Laundry
Explore the area
Ulitsa Gasheka 1D, Kostanay, 110000
- Kostanay (KSN)16 min drive
Room options
View all photos for Standard Double Room, River View
Standard Double Room, River View
- 24.0 sq m
- River view
- Sleeps 2
- 1 Double Bed
View all photos for Standard Twin Room, River View
Standard Twin Room, River View
- 24 sq m
- River view
- Sleeps 2
- 2 Twin Beds
View all photos for Panoramic Suite, River View
Panoramic Suite, River View
- 48 sq m
- River view
- Sleeps 4
- 1 Queen Bed and 1 Queen Sofa Bed
About this property
Palazzo
Hotel in Kostanay with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Palazzo offers 24 air-conditioned accommodations with minibars and complimentary bottled water. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
This Kostanay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
At Palazzo, you'll find features like free breakfast, WiFi in public areas, and self parking.
- Free buffet breakfast served daily
- Free WiFi
- Free self parking
- Grab something to eat at the restaurant or stop for a drink at the bar/lounge
- Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
- Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.
The business-friendly Palazzo also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.
This 3.5-star Kostanay hotel is smoke free.
Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.
Palazzo has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Russian
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Free buffet breakfast available daily 8:00 AM–10:00 AM
- 1 restaurant
- 1 bar
- Room service available
Family friendly
- Laundry facilities
Conveniences
- Banquet hall
- Lift
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Business services
- Meeting rooms
Accessibility
- Lift
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Heating
Bathroom
- Dressing gowns
- Free toiletries
- Hairdryer
- Private bathroom
- Shower
- Towels
Entertainment
- Smart TV
Food and drink
- Electric kettle
- Free bottled water
- Minibar
More
- Desk
- Free local calls
- Iron/ironing board
- Phone
- Slippers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Palazzo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
We should mention
- If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
- One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Palazzo Hotel Kostanai
Palazzo Kostanai
Hotel Palazzo Kostanai
Kostanai Palazzo Hotel
Palazzo Hotel
Palazzo Hotel Kostanay
Palazzo Kostanay
Hotel Palazzo Kostanay
Kostanay Palazzo Hotel
Palazzo Hotel
Hotel Palazzo
Palazzo Hotel
Palazzo Kostanay
Palazzo Hotel Kostanay
Palazzo Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 1 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities