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Koptel Budget Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Koptel Budget Hotel

Iron/ironing board, free WiFi, bed sheets
Exterior
Exterior
Interior
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Parking available
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
Lot 8644, Jalan Simpang Tiga, Wisma, Koperkasa, Lot 8644, Kuching, Sarawak, 93350
  • Vivacity Megamall
  • Kuching Waterfront
  • Kuching Boulevard Shopping Complex
  • Kuching (KCH-Kuching Intl.)

About this property

Koptel Budget Hotel

Self parking, dry cleaning, and laundry facilities are available at this smoke-free hotel. Other amenities include a TV in a common area and multilingual staff. Housekeeping is not available.
Koptel Budget Hotel offers 18 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

You'll find features like dry cleaning service and self parking (surcharge) at Koptel Budget Hotel.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and TV in a common area
As a guest of Koptel Budget Hotel, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. The front desk is open around the clock. Parking is available for a fee.

This hotel is smoke free.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking on site (MYR 38.40 per day)

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 10

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are available for MYR 15.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 38.40 per day
  • Late check-out fee: MYR 10 (subject to availability)
  • Rollaway bed fee: MYR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Koptel Hotel Kuching
Koptel Kuching
ZEN Rooms Koptel Hotel Hotel
ZEN Rooms Koptel Hotel Kuching
Zen Rooms Koptel Hotel Kuching
ZEN Rooms Koptel Hotel Hotel Kuching
Koptel Hotel
ZEN Rooms Koptel Hotel
Koptel Budget Hotel Hotel
Koptel Budget Hotel Kuching
Koptel Budget Hotel Hotel Kuching

Koptel Budget Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 4 out of 19 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
My colleague said there were too many mosquito in the bathroom that he couldn't sleep well at night
Stayed 14 nights in Nov 2019

2/10 Terrible

Nadia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t be fooled by the pictures, looks are deceiving. Room was a total wreck, it was full of crawly animals, there was no air ventilation, grey wall was turning white. Everything i said is just an understatement of what i felt when entering the room. Toilet was a mess, brown water & toilet lid was broken and left on the floor. I’m so sad to experience it the way i did. I had to rebook another hotel immediately. Stayed only for 10 minutes and it was gawd awful. You definitely can do better than this
Stayed 3 nights in Oct 2019

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

ngock

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service... Charge me again
I already ask for cancellation.. How u charge me again... Terrible service..
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. Stay-able place. Above average. Just ask from front desk what you need. Great location to go any place. Good food around. Remember to explore.
Stayed 5 nights in Apr 2019

8/10 Good

mohd azraie

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Feb 2019

2/10 Terrible

Min

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel That Released Room We Paid For
I don't usually write bad reviews but this hotel released my booking (which was paid in full) made through hotels.com. We had booked a family room with 2 Queen Beds to celebrate New Year's Eve together with our 3 young kids. The staff were nice enough to offer 2 separate Queen rooms but we wanted to be together. We ended up in a room with 3 bunk beds, which is not exactly the most comfortable considering that the young kids could not sleep on the upper bunk and wanted my husband and I to sleep next to them (i.e. 1 adult and 1 child squeezed on a single bed). Most horrible way to spend New's Year's Eve all because of an incompetent and inept hotel that does not honor bookings/payments.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Abdul shafig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but tax issue?
Enjoyed my stay overall but on the second day the receptionist approached me outside while i was going back to my room. He told me I owed 30 MYR in government taxes. I said okay, went back to my room and checked my email to see the breakdown of what we paid for the hotel - my memory didn’t fail me and it said “taxes included” in payment in the breakdown. Went down to tell them this and they told me oh those are different taxes - i proceeded to ask them what taxes they were but they could not give me an answer. I told them i’m not paying unless they could eventually give me an answer. At the end of the trip I ended up not paying taxes at checkout... just a little sketchy to me.
Stayed 3 nights in Aug 2018

8/10 Good

Esther, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money, comfortable stay
Hotel is really easy to locate, opposite major shopping mall, The Spring. It has several eateries in the vicinity as well. Hotel was pleasantly comfortable for the price paid. Check in was easy and smooth, staff was helpful. Bed and pillow were comfortable and soft as well, which is what i preferred. I think the staircase that leads to the room is not small at all. I would love to stay here again next time!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, enjoyable stay
Stayed in the superior room - basic, decent and clean - for 3 pax! Bathroom is a bit small but all works out. They have a cozy common/lounge area on the second floor to chill. Location is good, a short walk to The Spring Shopping Mall and a few local food spots around. Staff is very helpful and friendly.
Stayed 2 nights in Jan 2018

2/10 Terrible

Eric, sibu sarawak

Disliked: Cleanliness, property conditions & facilities, room comfort
very Disappointed
It is more or less like lodging house.. cannot be in hotel category. First, using staircase to go to first floor and all shoes must be taken off and left at staircase shoes shelves. the shoes shelve is not enough to put all the customer"s shoes. It is old building with narrow staircase to the first floor.. Middle of first floor has common area with boiled water and cups. Once i entered the room, i saw see thru curtain which has no blind or window shade. when i went down to look for the counter staff, the counter door is closed and unable to change room. The room has no free bottled drinking water. The shower water is very weak and the toilet is very small. While i slept on bed, i saw bright street light just outside the window. It is too bright to sleep. Just imagine in the morning at 630am, when the sun has come out, the whole room is very bright..and indeed difficult to continue sleeping again. The bed is comfortable and the aircon is good. From the website, you rated them 3 star... It is totally misleading ..Please review again... I would not go back..
Stayed 1 night in Dec 2017

6/10 Okay

Jay, Pontianak

Travelled with partner
Good location and cheap price. It takes 5 minutes walk to Spring Mall.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Penghawa dingin tak elon
Hotel berdekatan dgn The Spring. Hanya aircon keluar air dan bilik berbau rokok.
Stayed 2 nights in Dec 2018