4/10 Poor
Alexis R.
7 Jan 2025
Disliked: Cleanliness
Cute but rat infested
The property was cute, the location was desirable, and the check-in process was seamless. Our only serious issue was that the property was infested with rats. We heard the rats scurrying through the walls and ceiling, which made it hard sleeping at night (we have videos). When we’d wake up, all of our food was destroyed and the counters were covered in rat droppings. This continued for the 10 days we stayed there. Two of the days we fell ill, which very well could’ve been from the rats getting into our food.After contacting the host, they had someone set up traps, but the traps were too small for the rats. We had to spend our own money buying traps that were the right size. We ended up catching and disposing several rats (we have pictures).We spent a significant amount to stay here, and we believed it wasn’t fair having to pay that much money to stay in a place infested with rats. We raised this concern with the host, who said they’d credit us 100, to which we still haven’t received. However, the 100 wouldn’t even cover the cost of all the food we had to throw away, not to mention the lack of sleep and peace of mind we lost on this trip.I’m sure the host will respond saying they’ve addressed the issue with the rats, which is great. What’s not great, is how unfairly compensated we were after spending so much money to stay in a rat infested room.
Alexis R.
Stayed 10 nights in Dec 2024