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Park Prime Kolkata

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Prime Kolkata

Prime Suite
Restaurant
Lounge
Restaurant
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
226 AJC Bose Road, Kolkata, West Bengal, 700020
  • ISKCON Kolkata, Sri Sri Radha Govind Temple
    7 min walk
  • Quest Mall
    13 min walk
  • U.S. Consulate General Kolkata
    16 min walk
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    48 min drive

Room options

View all photos for Prime Room Single

Premium bedding, down duvets, memory-foam beds, minibar

Prime Room Single

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Prime Executive Double

Premium bedding, down duvets, memory-foam beds, minibar

Prime Executive Double

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Prime Suite

Prime Suite

Prime Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Prime Executive Single

Premium bedding, down duvets, memory-foam beds, minibar

Prime Executive Single

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Prime Room Double

Premium bedding, down duvets, memory-foam beds, minibar

Prime Room Double

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

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includes taxes & fees
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About this property

Park Prime Kolkata

Luxury hotel with a full-service spa connected to a shopping center in Kolkata
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Park Prime Kolkata offers 62 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sohum. The spa is open select days.
With your stay at Park Prime Kolkata, you're connected to a shopping center and just a quick walk from Fortis Hospital. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free breakfast offered
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Fortis Hospital and 7 minutes by foot from ISKCON Kolkata, Sri Sri Radha Govind Temple
  • Airport shuttle service available for a fee
Park Prime Kolkata offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 3122 square feet (290 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Prime Kolkata. An airport shuttle (available on request) is available for a fee. Self parking and valet parking are free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4.5-star Kolkata hotel.

Guests are served free breakfast.
Park Prime Kolkata has a restaurant on site.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free breakfast available
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate dining area

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (3122 square feet)
  • Meeting rooms

Spa

  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 1500 per vehicle (one way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chrome Kolkata
Hotel Chrome
Park Prime Kolkata Hotel
Park Prime Kolkata
Park Prime Kolkata India/Kolkata (Calcutta), Asia
Park Prime Kolkata Hotel
Park Prime Kolkata Kolkata
Park Prime Kolkata Hotel Kolkata

Park Prime Kolkata Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 84 reviews" "
Rating 8 - Good. 38 out of 84 reviews" "
Rating 6 - Okay. 14 out of 84 reviews" "
Rating 4 - Poor. 9 out of 84 reviews" "
Rating 2 - Terrible. 7 out of 84 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Mukhtar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Pankaj, Guwahati

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
size of bed is a question
The Hotel Admin says The 5' wide bed is a King size bed, but how it can be possible. but the Room i booked was for 2 person.

6/10 Okay

Satish

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Kunal Kishore, calcutta

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
not bad
Good business hotel Horrible food Good ambience Fast check ins

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a 4 star property
Upon check in bed linen was soiled requested clean bed linen after 3 attempts finally non stained sheets supplied. I booked this hotel for use of pool & gym, pool filthy & could not swing a cat in the gym. Ordered room service chicken curry 4 small pieces of ckicken on the bone but no chicken only bone!!! Only ate my complimentary breakfast each morning which was goodall other meals were eaten off site.

2/10 Terrible

puneet, hyderabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
located in a good place
the hotel was a big disappointment.the room was dirty the bathroom dirtier. we had a late check in and to have a room so bad was terrible instead of sleeping soon we had to change the room. the bed sheets were torn and with stains the bathroom was never cleaned after their guest left. would never stay with them in future.

4/10 Poor

rajeev, new delhi

Disliked: Cleanliness, property conditions & facilities
Park prime
terrible is the right word. No ice in the hotel and when it was brought to the front office manager (a lady) she just nodded the had and informed that she will check with the staff as their shift has ended. The room was not cleaned for a day and excuse given was that no disturb sign was on.

4/10 Poor

SUMIT K, kolkata

Disliked: Staff & service
average
service was very bad

8/10 Good

Jané M , London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern hotel
Nice hotel. Staff friendly and organised for us to have a our breakfast packed.

6/10 Okay

aspb, chicago, il

Disliked: Property conditions & facilities, room comfort
No hot water on the third day of our visit.
When asked, hotel staff suggested we warmup water in the electric kettle!!!! Hotel is dimly lit and overpriced.

2/10 Terrible

B K, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pathetic
Utterly useless. Staff in Restaurant are just buzzing like bees.Language and etiquette is possibly miles away.

2/10 Terrible

Shrey, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic Room Service and Casual Staff Attitude
This hotel should be embarrassed to call itself a luxury hotel. The staff brought warm water for our baby after 3 hours and 5 repeat calls even when we told them that it was urgent. When i asked for the Wifi password, the lady at the front desk kept repeating that she will call me in 5 minutes with the password. I kept trying every half an hour when she did not call back. Finally there was no password and no free internet access as promised by the hotel. Similarly for room service they said they will call back in 5 mins and never did. They overcharge for everything and it was an overall bad experience. Never recommending this hotel to anyone.

8/10 Good

Pradyut, Jaipur

Liked: Cleanliness
Good but better options are available
Stayed at th property for two nights in a business trip. The location is pretty odd considering there's a new (flyover) in front now and most cabbies don't know the place. The hotel is not popular amongst cabbies and they need to be taken or guided by the nearest landmark - Minto Park. The hotel was clean and the room comfortable but the lighting was really dim and the room had a gloomy environment. The coffee shop at the lobby was deserted and we didn't find any staff there in our two night stay. Breakfast was good with an average spread but the taste was good. We weren't provided with slippers in the room and had to ask for several times before they were provided. The wifi worked well which was a big plus as I was on a business trip. Overall the hotel is find but there are better options available in the city!

4/10 Poor

Rakesh Paul, India

Disliked: Staff & service, property conditions & facilities
Cheating
Normally I try to take out positive in everything but this hotel gave us really bad experience. As we reached the hotel, person on reception told us that room is not vacant (though we had already booked through expedia long back), he asked us to sit for 15 mins but it we had to wait for 2 hours. Then again we went to reception desk, a girl asked 2 mins for that turned to 30 mins. They gave us basic room whereas we had paid for Executive, finally we got one later. Room was filled with cigrate smell. At restaurant boy who was making omelets was making fun of foreigners speaking bengali. I had to literally stopped him saying do not laugh at your guests. Someone was cleaning table with tissue paper and throwing remaining food on the floor. All together terrible experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
AJC Bose neighborhood
We enjoyed our stay, but the hotel needs general maintenance. Eating in the Khana Sutra is very expensive

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all hospitable
I got so frustrated that i checked out of the hotel in 3 hr and took a new hotel . We were sitting in the common area and then she just went to use my washroom as she was not feeling well . Hotel people send a staff who checked whether a guest has went to the room. Then the reception called me and said guest were not allowed . I told them person is unwell if they want i can keep the door opened . She still kept on calling me after every min . It was very frustrating indeed.

10/10 Excellent

P.P.Singhal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Steve, UK

Disliked: Staff & service, room comfort
Terrible experience
Hotel has re-branded. It's not the Hotel Chrome, it's Park Prime. Checked-in, shown to room - rather bland, could do with re-paint. Main problem was located next to busy roads with ill-fitting window with little seal around the perimeter which allowed the outside noise in. Went to reception to advise about the window and asked to be moved. Response was the hotel was fully booked, no offer to send maintenance to look at the window. Off I went to the restaurant, halfway through meal I had something sharp in my mouth, pulled it out and discovered a piece of blue plastic! Advised waiter, he took it away and came back and said "we have no understanding how something like that could happen", as though I was lying. That was it, no offer of free/reduced meal, drink on the house etc. Bizarre response. I went back to my noisy room and just about nodded off until.. yes the hotel is located next to a mosque and at 3.15am there was a 20 minute call to prayer! In the morning after not sleeping I spoke with the Manager about the noisy room, food with plastic in and mosque. He showed me some alternative rooms but when I asked if they were immune from the 3.15am wake up call from the mosque he advised no! I had no option but to change hotel, I had booked and paid for 3 nights and used 1! I checked out and despite my poor experience of lack of sleep, badly maintained room, plastic in food there was again no reduction in my bill. Such a poor response to customer complaint. AVOID HOTEL PLEASE

10/10 Excellent

priya, colombo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location, cleanliness, friendly helpful staff
Easy access to most of the places of interest and shopping. The food was very good and the staff very helpful.

4/10 Poor

pj37, bengaluru

Disliked: Cleanliness, property conditions & facilities
Very wet and no so good as expected
Confort room but Kolkata is so wet, even in the hotel... Bathroom is very small and dirty (shower), the view from the room is horrible (better to close the curtains) and the restaurant is very slow, not so good. Only breakfast buffet is ok. I don't know how they can belong to "small luxury hotels of the world", it is certainly a good hotel in India, but absolutely not luxury you can trust me

4/10 Poor

fq travelinquin, syndey

Disliked: Cleanliness, staff & service
Worst staff
Stayed for a night on work related trip. Worst front staff I have ever experienced. No manners or etiquettes. Same with staff at breakfast buffet on terrace. Service to selected to customers. Hotel is generally good in terms of location and comfort. But for me service is important so I am rating it low. Though towels and other linen was not very clean.

8/10 Good

Gary, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Tina, Slovenia

Liked: Cleanliness, staff & service, property conditions & facilities