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ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5.0 star property

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Photo gallery for ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Outdoor pool
Interior
Lobby
Meeting facility
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
1 JBS Haldane Avenue, Kolkata, West Bengal, 700046
  • Milan Mela
    ‪9 min walk‬
  • Salt Lake Stadium
    ‪5 min drive‬
  • Science City
    ‪6 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪34 min drive‬

Room options

View all photos for Luxury Suite, 1 Bedroom, Non Smoking, City View

Luxury Suite, 1 Bedroom, Non Smoking, City View | Living room

Luxury Suite, 1 Bedroom, Non Smoking, City View

  • 97.9 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Non Smoking, City View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Apartment, 1 Bedroom, Non Smoking, City View

  • 93.0 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Queen Bed, Non Smoking, City View (Tower)

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Exclusive Room, 1 Queen Bed, Non Smoking, City View (Tower)

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, City View

Deluxe Room, 1 Double Bed, Non Smoking, City View

Deluxe Room, 1 Double Bed, Non Smoking, City View

  • 67.9 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Apartment, 2 Bedrooms, Non Smoking

  • 130 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 2 Single Beds, City View, Tower

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Exclusive Room, 2 Single Beds, City View, Tower

  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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View from property

JW Marriott Hotel Kolkata

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (245)
The price is €147
for 1 room
includes taxes & fees
7 Mar - 8 Mar
JW Marriott Hotel Kolkata

About this property

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Luxury hotel with 4 restaurants connected to the convention center in Kolkata
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Self parking is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a 24-hour business center. Housekeeping is available on request.
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers 456 accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Kaya Kalp has 7 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata. During your stay, you'll be connected to the convention center, and just a quick walk from Milan Mela. Features include free self parking, plus 4 restaurants and 2 bars.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 4 restaurants, a coffee shop, and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with body treatments, facials, or massages at Kaya Kalp
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 9 minutes by car from New Market and 10 minutes from Eden Gardens
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 60601 square feet (5630 square meters) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the luxury ITC Royal Bengal, a Luxury Collection Hotel, Kolkata. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kolkata hotel.

Grand Market Pavilion - This restaurant serves breakfast, lunch, and dinner.
Royal Vega - This restaurant specializes in vegetarian cuisine and serves dinner only. Open select days.
Ottimo Cucina Italiana - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open select days.
Avartana - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
The Sky Point - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Grand Market Pavilion
  • Royal Vega
  • Ottimo Cucina Italiana
  • Avartana
  • The Sky Point

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (60601 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • 7 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 52-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Hotel
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Kolkata

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 217 reviews
Rating 8 - Good. 31 out of 217 reviews
Rating 6 - Okay. 14 out of 217 reviews
Rating 4 - Poor. 10 out of 217 reviews
Rating 2 - Terrible. 17 out of 217 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Elke

Disliked: Staff & service
The hotel is overcrowded and it's difficult to find personal to ask where to find what. There was a chewing gum of another person in my shower.
Stayed 1 night in Nov 2024

8/10 Good

tapash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , excellent atmosphere,
Stayed 3 nights in Oct 2024

10/10 Excellent

rahul

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Tapash

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent architecture, well maintained property friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Sunish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Fedae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Dolon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ranvir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and exotic stay at ITC
It was a good experience, quite a lovely room and they gave us a complimentary lounge with few drinks and snacks on the house for 2 hours
Stayed 2 nights in Oct 2024

8/10 Good

Koushik

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is supposed to be the flagship property/hotel in Kolkata. The hotel itself is excellent, rooms and facilities are clean, rooms are very well maintained, view from room was fantastic. However, we had breakfast and afternoon tea included in our package. The breakfast area was very disappointing, extremely crowded and very poorly managed. Looks like a roadside dhaba and that too with extremely slow service. We have to wait for almost and hour to get in and then had terrible experience getting some hot food. Ordered some omelette/dosa which took for ever, and have to remind them multiple times. hotel should improve their breakfast area/facility. Similar experience at the afternoon tea area. Over congested and have to wait for all the appetizer for ever.
Stayed 2 nights in Oct 2024

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Oct 2024

10/10 Excellent

Hagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most luxurious hotel I ever stayed in (and I’m an experienced traveler)… no other comments necessary
Stayed 1 night in Sep 2024

6/10 Okay

AMARJEET

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Nikhil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! seamless checkin, quick service all around, comfy rooms and helpful staff. Forgot a bunch of toiletries had to ask a couple of times to mail it to me and they called back after that saying they will mail asap.
Stayed 1 night in Sep 2024

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and has a warmth to it. Staff are courteous and service very professional. Location is not a very walkable one and transportation availability is limited.
Stayed 16 nights in Aug 2024

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, and I was so impressed with their service and the high level of hotel quality. Highly recommended this hotel. However, Kolkata is a very poor city, so I felt like so sorry to visit in Kolkata.
Stayed 1 night in Aug 2024

10/10 Excellent

SAKET

Travelled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Farhana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Jul 2024

10/10 Excellent

souvik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The phone operator of the hotel was not doing her job. I called few times from overseas to connect to front desk and every time she was connecting to central reservations.
Stayed 1 night in Jul 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ankesh, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Indrani

Stayed 1 night in Jul 2024

4/10 Poor

SUJO

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stunning building but very poorly managed. The check in staff is not well trained. Relationship manager was not around. When you come in it’s not welcoming unlike the Taj or Oberoi’s. Carpets through out the property is quite soiled and need a quick upgrade. Avartana is a great experience if you need to take someone out for a treat. The waiters need some training on communication for how to speak when you work in a fine dining restaurant. They were kind and generous just that communication skills are poor and sounds like they have memorized and they regurgitate it with an every course of meal. This hotel has incredible potential if they focus on their human resources and hire the right talent and make the place a lot warmer with the right staffing. Just being very objective on my review with the hope ITC turns the ship around. With the huge investment they have made to built this structure I hope they focus on their human resources. Train and keep the best. Cheering you on!
Stayed 2 nights in Jun 2024

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
All the things were wonderful except the checkin time
Stayed 1 night in Jun 2024

10/10 Excellent

Arunasiri

Good
Stayed 3 nights in Jun 2024