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Best Western Sevierville/Kodak Inn

2.5 star property

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Photo gallery for Best Western Sevierville/Kodak Inn

Terrace/patio
Reception
Indoor pool
Free toiletries, hair dryer, towels, soap
Desk, laptop workspace, WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
3385 Winfield Dunn Parkway, Kodak, TN, 37764
  • Great Smokies Flea Market
    ‪19 min walk‬
  • Smokies Stadium
    ‪2 min drive‬
  • Wilderness at the Smokies
    ‪10 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Property amenity

Country Inn & Suites by Radisson, Sevierville Kodak, TN

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (1133)
The price is €63
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Country Inn & Suites by Radisson, Sevierville Kodak, TN

About this property

Best Western Sevierville/Kodak Inn

Hotel in Kodak with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Best Western Sevierville/Kodak Inn offers 76 air-conditioned accommodations with hair dryers and complimentary toiletries. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Sevierville/Kodak Inn. During your stay, you'll be within walking distance of Tennessee Smokies Minor League Baseball and Smokies Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from Douglas Lake and 10 minutes from Wilderness at the Smokies
Best Western Sevierville/Kodak Inn offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Sevierville/Kodak Inn also features a vending machine, express check-out, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Kodak hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Smokies Inn Kodak
Smokies Inn
Smokies Kodak
Best Western Sevierville/Kodak Inn Kodak
Best Western Sevierville/Kodak Kodak
Best Western Sevierville/Kodak
Best Sevierville Kodak Kodak
Best Western Sevierville/Kodak Inn Hotel
Best Western Sevierville/Kodak Inn Kodak
Best Western Sevierville/Kodak Inn Hotel Kodak

Best Western Sevierville/Kodak Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1032 reviews
Rating 8 - Good. 276 out of 1032 reviews
Rating 6 - Okay. 133 out of 1032 reviews
Rating 4 - Poor. 115 out of 1032 reviews
Rating 2 - Terrible. 95 out of 1032 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Travelled with family
Disliked: Staff & service
After checking in we noticed our remote in room was broke. Then we fixed the air because the unit said 68 degrees so we set it on 66. The thermostat kept going back to 68 and not cooling down. I called the front desk and he told me what to do and the unit still did not work. When went to eat breakfast, the guest had to keep going to front desk and asking for things because the food was running out and no one was restocking. I asked the front fesk for some eggs and she rolled her eyes. The room also had hair balls on the floor and sidnt not look like the pictures.
Stayed 1 night in Dec 2024

8/10 Good

D Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Location, convenience, clean, and economical
Accommodating staff. Room was clean and well presented. Needed more hangers as only two were provided. Bathroom was nice but needed a shelf/trays for the soap and shampoo. Pillows could’ve been larger. All in all, a pleasant stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Reilly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, and good rates at a site that's easily accessible from the interstate. Having a balcony was a nice surprise, though my view was pretty much just the buc-ee's sign.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Not clean and no solution offered for it.
Checked into our room and my husband always does a check for bed bugs. While the room was clear for that, the beds hadn’t been cleaned underneath, the floors had not been mopped, light fixtures, appliances, and tub were dirty. When informing the front desk, they said we could talk to the manager tomorrow. No offer to clean the room again or move to other room was offered.Completely unacceptable.
Stayed 1 night in Dec 2024

8/10 Good

RONALD, RINGGOLD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good breakfast. Exercise room was Ok. No problems.
Stayed 1 night in Dec 2024

6/10 Okay

Lucy

Travelled with partner
Disliked: Staff & service, amenities
Building was extremely cold, breakfast was poor, very unfriendly, for the money spent things could have been a lot better
Stayed 3 nights in Nov 2024

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing stay!
Worst Best Western experience I’ve had! Most are good, safe stays. This one falls way short on customer service, safety, and health concerns for customers. Broken door locks and black scum in waffle batter. Desk clerk not suited for dealing with customers. Rooms were clean and a good location but other issues will make it my last stay with them.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Easy access.
Stayed 1 night in Nov 2024

8/10 Good

lekniv

Stayed 1 night in Nov 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Nov 2024

10/10 Excellent

KENNETH

Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2024

6/10 Okay

Ali

Travelled with family
Liked: Staff & service
Good for 1 night stay. Carpet in the hallway could be replaced. Exit door on 1st floor lock is broken and anyone can walk-in. This should be addressed quickly as this could be a safety concern.
Stayed 1 night in Nov 2024

6/10 Okay

Misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a little table & chairs. Clean & quiet! Thank you!
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
The carpets in the hallways were awful, stains everywhere! The exterior was fine, and appeared to have been updated somewhat recently. The interior needs a lot of work. It should also be noted that the cleaning staff needs some adjustment too as there was no toiletries including paper in our bathroom. Would assume that would be basic thing to check but here we are.
Stayed 1 night in Nov 2024

2/10 Terrible

Ireisi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty dirty dirty old property
Stayed 2 nights in Oct 2024

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Amenities
Nice staff- room had been clean - but cleaning products smell overwhelming and floor felt sticky from their residue.
Stayed 1 night in Oct 2024

4/10 Poor

Peter Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not be back
Stayed a total of 11 hours. Dimly lit room with one window facing a rocky ledge. Bed linens and pillows low quality. Room had a very odd smell. Entire place is run down. Carpets in room and hallways are awful. Complimentary breakfast was bad.
Stayed 1 night in Oct 2024

8/10 Good

Diane

Stayed 6 nights in Oct 2024

10/10 Excellent

Larry

Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Stayed 4 nights in Sep 2024

4/10 Poor

Alan

Stayed 1 night in May 2024