An outdoor pool, a restaurant, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Housekeeping is not available.
Phi Phi Chang Grand Resort & Spa offers 30 air-conditioned accommodations with safes. Rooms open to balconies. LCD televisions come with satellite channels. This Ko Phi Phi hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Phi Phi Chang Grand Resort & Spa, you're just a quick walk from Ao Ton Sai Beach. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
Free WiFi
Enjoy a bite to eat at the restaurant
Take a swim in the outdoor pool
Services include dry cleaning/laundry and tour or ticket assistance
Within a 10-minute walk of Ao Ton Sai Beach and Loh Dalam Bay
There's a restaurant on site. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and a garden are also featured at Phi Phi Chang Grand Resort & Spa.
Smoking is allowed in designated areas at this 3-star Ko Phi Phi hotel.
Phi Phi Chang Grand Resort & Spa has a restaurant on site.
Languages
English, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
1 restaurant
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Fridge
Conveniences
Front-desk safe
Guest services
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
No housekeeping
Tour/ticket assistance
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Towels
Entertainment
LCD TV
Satellite channels
Food and drink
Fridge
More
Safe
Policies
Check-in
Check-in start time: 8:00 AM; Check-in end time: 5:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
Ferry Schedule From Mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier) - 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier) - 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after 12 PM (noon) will have to stay on the mainland and board the morning ferry to Ko Phi Phi.
Access methods
Front desk (limited hours)
Pets
Pets and service animals are not allowed at Phi Phi Chang Grand Resort & Spa
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. The front desk at this property is open daily from 8:00 AM - 5:00 PM. Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Chang Grand
Chang Grand Resort
Phi Phi Chang Grand
Phi Phi Chang Grand Resort
Phi Phi Chang Grand Hotel Ko Phi Phi Don
Phi Phi Chang Grand Resort And Spa
Phi Phi Chang Grand Resort Ko Phi Phi
Phi Phi Chang Grand Ko Phi Phi
Phi Phi Chang Grand Resort And Spa
Phi Phi Chang Grand Resort Spa
Phi Phi Chang & Spa Ko Phi Phi
Phi Phi Chang Grand Resort Spa
Phi Phi Chang Grand Resort & Spa Hotel
Phi Phi Chang Grand Resort & Spa Ko Phi Phi
Phi Phi Chang Grand Resort & Spa Hotel Ko Phi Phi
Phi Phi Chang Grand Resort & Spa Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We loved this place!!! We stayed four nights and would have stayed longer if didn't already have other plans. The staff are super friendly and helpful. The grounds are beautiful and so serene and peaceful. Very close to town and all the action, but far enough to give you a quiet oasis. The pool is so wonderful with amazing views of the hillsides. The staff are very generous with daily waters and coffee. They will hold your luggage for the hours needed before departing . Super fantastic place!!!
Alicia
Stayed 4 nights in Apr 2024
6/10 Okay
Gemma
20 Jan 2024
Liked: Cleanliness, staff & service
Quiet, but quite a walk from the pier
Room itself was clean and fine, but be wary of the location. It’s quite a way from the pier with no one to help you with your bags. It’s also (I found) not that obvious to find using maps. My room had no window which was a bit odd, but due to location you can’t hear the main strip at night which is good. Lady on reception was very nice and welcoming, but this wasn’t my favourite place tbh. Should’ve saved Phi Phi for just a day trip.
Gemma
Stayed 1 night in Jan 2024
8/10 Good
Fran, London
Travelled with partner
23 Mar 2020
Liked: Cleanliness
If you want to avoid the overally touristy, loud centre of Phi Phi, this hotel is ideal. Still only a 15min walk from the pier, it's set back close to the look out point. The room we stayed in was basic, but clean & check in was easy.
We spent very little time at the hotel as we were exploring the island, but many if the issues people mention in other reviews, we did not experience.
For us, it was what we expected for the price we paid :) no complaints!
The only thing to like about this place is the pool and the horse that greets you in the morning, very dirty place , and the door lock is dodgey and so is the safe
Better to stay with some other place. Don't get confused from the images and ratings otherwise will suffer like us. Bed and pillow are worst quality and we feel back pain the morning. Even their lock was faulty and when I asked for the room change then they asked to wait and asked their hotel staff to fix it which took 1 hr and still it was faulty.
They don't care for customer satisfaction and comfort. They just care for the Baht and Baht. Worst hotel experience ever.
The pool was lovely and I liked the artificial grass underfoot. I enjoyed watching the pony wandering around. The staff had limited English but were pleasant and helpful. The room was fine, air con good, bed clean. A few cobwebs in corners! It’s worth noting that the staff only clean your room on request
Cheap and cheerful. The room was great for one night as passing through. It’s set back a little from the hustle of the town so expect a little walk. Room was clean and tidy, but the overall site could do with some improving. However, good value. You also get a pony in the reception 👍.
Mike
Stayed 1 night in Nov 2019
4/10 Poor
Verified traveller
Travelled with group
27 May 2019
Disliked: Property conditions & facilities
The staff was okay, the problem was that this is false advertisement. The hotel is in the not so nice area of the island, within 5 min of a waste collection area which u have to cross to get to the shopping area or back to hotel. The WiFi didn’t work and the bed was hard as stone.
Miserable and very rude absolutely no communicatio
The service was absolutely terrible and hardly any communication. They kept the deposit by acting as if nothing happened. The worse ever place regarding service and conditions upon which advirtised
The Chang Grand was nothing like it's pictures. The bathroom looked like it hadn't been cleaned in years. At one point we lost water, and the staff really couldn't explain why or when it would come back on. My friend and I played around with the water box (not sure what this is actually called) and got a spattering of water to come out, so had to wash our hair with the least amount of water pressure I've ever encountered. The pillows were about a foot thick and very firm, so we slept on the throw pillows (actually, my friend slept on her travel neck pillow...). To make matters worse, they never once came to clean our room or change our towels. We had to ask them for towels and the staff, who didn't speak much English (which is totally fine and not part of the negative review) basically ignored our request for more and only brought one (not two) after I asked 3 times. Also, I did laundry there and one of my items came back with a weird brown stain on it. I would not recommend this hotel, despite it's reasonable price and seemingly nice pictures.
Kateri
Stayed 3 nights in Dec 2018
6/10 Okay
Verified traveller
15 Aug 2018
Liked: Cleanliness, room comfort
Close enough to the main area but far enough away for it to be quiet.
Beds were comfy and the room was clean.
The Wi-Fi wasn't working though.
Location 15 minutes walk up hill to the hotel from the pier and 10 minute walk to the beach front. Definitely not a resort or a spa as ther was not other facilities besides the top
. Unfortunately I had not read any reviews priory however wish I had as I would have found somewhere else. The room was not as dirty as mentioned in other reviews and clean sheets however we stayed for several nights and not once was the towels refreshed or bed made. There was a sad looking horse walking about. Also has a derelict boxing gym. It’s a shame really as with a bit of attention and care the grounds would be quite nice.
Jade
Stayed 4 nights in Mar 2018
6/10 Okay
Verified traveller
10 Mar 2018
Liked: Cleanliness, staff & service, room comfort
Really nice place to stay
Lovely place to stay and very friendly people . Great island with beautiful beaches with local Islands to visit not far to travel by long tail boat or speed boat. We hired long tail boat which you can have at your own leisure.
This was a huge disappointment from the second we arrived the hotel shown in advertisements is not what we got it was the back end of a martial arts gym with a disgusting yard full of garbage they burned every night making out room stink. The staff was never around and terrible room service no amenities ,would not send enemy there They refused to check us out so they could keep our room key deposit. Not happy with this Expedia choice.
Wel the people at check in were friendly but basically the only time I saw them. No hot shower water and occasionally there was no running water. Two people couldn't use the bathroom because the toilet could only flush about once every 30min. When we left we rang a service bell and the man sleeping on the floor woke up long enough to take our key and lay back down
Awful bed, way out of town, not what's shown on the map.. no hot water, shower didn't drain, no A/C. I paid for the breakfast included option, they don't even serve breakfast. No spa like the title of the place. No English speaking staff. Got bitten in the night. Way too expensive for what it is. I moved to another location, same price, a huge huge difference. I have no idea how this hotel is shown as a three star hotel. It is terrible.
Lots of mosquito and room so dirty. Safe doesn't work. Toilet lock doesn't work. Hair dryer is broken. Air-com so doesn't feel like it work properly even leave it on all day. Bed sheet dirty, have big stain on it. Floor also dirty and bathroom so dirty seem like never been clean for ages.