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23 Aug 2024 by Hotel Management
Dear Manuela,Thank you for sharing your feedback. We are truly sorry to hear that your stay did not meet your expectations.Please accept our apologies for the issues you encountered, particularly with the noise during breakfast, the power outage, and the cold food. We understand how these issues could have impacted your experience, and we regret any inconvenience caused.We also appreciate your comment regarding our staff, and we will address this with our team to ensure that all guests feel welcomed and valued.Your comments are very important to us, and we will use them to improve our services. We hope you will give us another opportunity to provide you with a better experience in the future.
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Cool off in one of the 4 outdoor swimming pools at Vannee Golden Sands Beachfront Resort, and enjoy amenities such as a fitness centre and a sauna. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This luxury resort also offers a rooftop terrace and a garden. You'll have access to the outdoor pool at a partner property. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star Ko Pha-ngan resort.
Available in all rooms: Free WiFi , Wireless internet access
Free valet parking
Vannee Golden Sands Beachfront Resort offers 129 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Each accommodation is individually furnished. Smart televisions come with premium cable channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. This Ko Pha-ngan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The resort hosts a free manager's reception daily.
Vannee Golden Sands Beachfront Resort has a restaurant on site.
Room service (during limited hours) is available.
4 outdoor swimming pools are on site along with a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
