2/10 Terrible
Bradley
23 Jul 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I lost my phone in the city, and I was thinking that the people at the front desk would help me to locate it, but they were really no help and this went on for about two days. Then I took matters into my own hands, which should’ve been done the day before, I went and made a police report and when I The resort the guy told me that your phone is gone. You’re never gonna see it again and he was very rude to me and yelled at me and stuff like that and he told me that I had no right to go to 7-Eleven and check the cameras like the police told me to do, so I don’t know why he told me that so I went back to 7-Eleven anyway check the cameras the taxi I left my phone in and then I went outside to the taxi and told them I lost my phone. Did anybody find a phone? sure enough they did and it was delivered to me in 20 minutes , and then when I get back to the resort, the manager just said well that yesterday here and I don’t know the exact logistics of finding Phone they should’ve helped me out some more so I really do not recommend this place at all. Plus, it’s really hard to get to the staff very rude.
Bradley
Stayed 4 nights in Jul 2024