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Quality Inn Merchants Drive

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Merchants Drive

Lobby
Seasonal outdoor pool
In-room safe, individually furnished, desk, blackout curtains
Exterior
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
117 Cedar Lane, Knoxville, TN, 37912
  • Knoxville Expo Center
    2 min drive
  • Historic Southern Railway Station
    7 min drive
  • Market Square
    8 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    23 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 24.2 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Days Inn by Wyndham Knoxville North

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (150)
The price is €73
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Days Inn by Wyndham Knoxville North

About this property

Quality Inn Merchants Drive

Knoxville hotel in Inskip with free breakfast and a seasonal outdoor pool
This hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite.
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Merchants Drive. During your stay, you'll be within walking distance of Knoxville Expo Center. You'll find features like free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and locker space
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from University of Tennessee and 8 minutes from Neyland Stadium
  • Pets welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. The business-friendly Quality Inn Merchants Drive also features a seasonal outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Fan
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 279 out of 999 reviews" "
Rating 8 - Good. 338 out of 999 reviews" "
Rating 6 - Okay. 172 out of 999 reviews" "
Rating 4 - Poor. 117 out of 999 reviews" "
Rating 2 - Terrible. 93 out of 999 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Andrea

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Kerry

Stayed 2 nights in Sep 2024

6/10 Okay

Keeta Kay

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ok for a quick overnight with pets.....rooms had an odor.....place needed a facelift and a good scrub.
Stayed 1 night in Sep 2024

6/10 Okay

Keeta Kay

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
The place needed a facelift...it felt tired and worn. The rooms for pets smelled and the exterior doors needed help. The staff was friendly. Ok for a quick overnight
Stayed 1 night in Sep 2024

6/10 Okay

Harry

Liked: Cleanliness
Disliked: Property conditions & facilities
Older property; doors open to outside, rooms are quite small. Moreover, while I realize that a motel can't select its clientele, this facility seems to have been chosen by a large number of certain motorcycle types. So if you like to be awakened at 2:00 am by inconsiderate LOUD Harleys, then this is the place for you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic. We will return!
Stayed 1 night in Sep 2024

8/10 Good

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the downtown area. Older hotel, needs some ground work. Room was clean. Staff very nice and helpful. Would stay there again, but hope to see some improvements.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room 301 had super comfy beds. Perhaps the best out of any hotels or motels i have stayed. The ac ran nice and quietly and actually worked better than some pricey hotels ive stayed at recently. Was pleased with the room for the price I paid
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was quick and pleasant, my only suggestion would be that the perimeter landscape be tidied up...we had a pleasant night
Stayed 1 night in Sep 2024

8/10 Good

Trisha

Liked: Cleanliness
Met expectations for the price.
Stayed 2 nights in Sep 2024

8/10 Good

Roselee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

LaJuanya

Travelled with family
Disliked: Cleanliness, property conditions & facilities
NA
Stayed 2 nights in Sep 2024

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was wonderful, but the room felt dirty. Smelled musty and wallpaper in bathroom was extremely bubbled. Mold around the tub and overall I got what I paid for.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Andrea

Travelled with family
Disliked: Amenities
There was a cup of noodles behind the door when we got in. The bathroom is falling apart(tub insert coming off the ceiling). Blow dryer didn’t work, but got it to when we removed it from the wall and out it in another outlet. Smells musty in the room.
Stayed 1 night in Sep 2024

4/10 Poor

April

Disliked: Cleanliness, property conditions & facilities
The property was run down and the bed was clean but everything else was dirty. Breakfast had no hot served food except waffles but well stocked with everything else.
Stayed 2 nights in Aug 2024

2/10 Terrible

Todd LeRoy

Disliked: Cleanliness, staff & service, property conditions & facilities
Room Smelled horrible Did not stay the night
Stayed 1 night in Aug 2024

8/10 Good

Alarie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be booking again simply for the best sleep in an ultra comfy bed.
Stayed 4 nights in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, property conditions & facilities
Loyd visitors
Stayed 2 nights in Aug 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for our activities downtown without paying a downtown hotel price. Beds were comfortable and room was clean. Staff was excellent - very helpful. Would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daysi

Stayed 2 nights in Jul 2024

2/10 Terrible

Roger

Disliked: Staff & service, amenities
No maintenance at all to this property. Disgusting in every way
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
It was fine, average stay for what we paid for. The only problem i had was that our room constantly had a sewage smell to it, but it wasnt the worst.
Stayed 3 nights in Jul 2024