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MainStay Suites Knoxville North I-75

2.5 star property

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Photo gallery for MainStay Suites Knoxville North I-75

Hypo-allergenic bedding, pillow-top beds, individually decorated
Suite, 1 King Bed, Non Smoking | Balcony
Hypo-allergenic bedding, pillow-top beds, individually decorated
Reception
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
144 Merchants Dr, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪18 min walk‬
  • Knoxville Convention Center
    ‪5 min drive‬
  • University of Tennessee
    ‪6 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

  • 33.9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 1 King Bed, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Bathroom sink

Suite, Multiple Beds, Non Smoking

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Suite, 1 King Bed, Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Smoking (Efficiency)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 Queen Bed, Smoking (Efficiency)

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Smoking (Efficiency)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

MainStay Suites Knoxville North I-75

Hotel in Knoxville with free breakfast and a fitness center
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Limited housekeeping is available.
MainStay Suites Knoxville North I-75 offers 86 accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations include double sofa beds. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at MainStay Suites Knoxville North I-75. During your stay, you'll be within walking distance of Knoxville Expo Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from University of Tennessee and 5 minutes from Knoxville Convention Center
  • Pets welcome for a fee (restrictions apply)
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly MainStay Suites Knoxville North I-75. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served free self-serve breakfast daily from 6 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Hotel Knoxville
Mainstay Suites Knoxville
Mainstay Suites Aparthotel Knoxville
Mainstay Suites Aparthotel
Mainstay Suites
Mainstay Suites
Mainstay Suites Knoxville I 75
MainStay Suites Knoxville North I 75
MainStay Suites Knoxville North I-75 Hotel
MainStay Suites Knoxville North I-75 Knoxville
MainStay Suites Knoxville North I-75 Hotel Knoxville

MainStay Suites Knoxville North I-75 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 226 out of 653 reviews
Rating 8 - Good. 206 out of 653 reviews
Rating 6 - Okay. 101 out of 653 reviews
Rating 4 - Poor. 75 out of 653 reviews
Rating 2 - Terrible. 45 out of 653 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Samantha

Stayed 1 night in Dec 2024

8/10 Good

Connie

Stayed 1 night in Dec 2024

4/10 Poor

Jarrett

Travelled with family
Nothing was like able… Night attendant was nice . We entered and waited 15 mins for someone to come to desk.( she was helping another guest ) hotel had a terrible smell in hallways ,elevator needs work (rickety) 4 guest room with 2 towels Oh and our hotel floor was sticky (yuck) went downstairs in am for towels and wash clothes she only had towels and hand towels Then came down to eat to I don’t know what and tons of homeless looking people whom staff knew by name .. It was what it was but I would not recommend this hotel to anyone
Stayed 1 night in Dec 2024

4/10 Poor

Dayse

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The service was excellent but the room had a couple of cockroaches in the restroom and countertop next to the stove and you needed to make your bed and take out the trash.
Stayed 2 nights in Dec 2024

6/10 Okay

Donna

Business traveller
Disliked: Cleanliness
Staff views Hotel as Self service& Not willing offer basic needs (Ex: Coffee&Towels)without going to desk. The room floor needs mopping, Badly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Valinda

Stayed 1 night in Nov 2024

10/10 Excellent

David

Great value for a quick overnight stop.
Stayed 1 night in Nov 2024

6/10 Okay

Debra

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The grounds around the hotel were full of garbage…the room itself was actually okay.
Stayed 1 night in Nov 2024

6/10 Okay

martha, Kingsport

Business traveller
Liked: Staff & service
Lovely staff. Bead was great. However, Hair dryer was a fire hazard. Tried to get it replaced. New one did not work either. Bathtub did not drain
Stayed 2 nights in Nov 2024

10/10 Excellent

Shari

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a kitchen set up would like to see a few more dishes and pots and pans and spatulas and silverwear to accommodate 4 people. Also a kitchen sponge and dish wash liquid would b helpful.
Stayed 1 night in Nov 2024

2/10 Terrible

shivani

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing and not worth the high nightly cost

Front desk staff were nice. Room was adequate and bed was comfortable. Mold in the bathroom. Fitness center filled with broken equipment - avoid! Warning about breakfast-- they ration out the food each day, so they were out of some food by 8am, week before the stated end time (9am). I chose this place over other nearby places based on ok reviews. I would NOT recommend staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfect for a one night stop
Stayed 1 night in Oct 2024

10/10 Excellent

Kenyah

Stayed 1 night in Sep 2024

6/10 Okay

Penny

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Bed was comfortable so there’s that

The positives - super friendly staff and very comfortable bed with soft sheets. Close to many restaurants and gas stations The negative - lack luster breakfast…do yourself a favor & eat next door at Cracker Barrel. The room was filthy. The kind of dirty that you do not walk around barefoot because the bottom of the shower is immediately black when your feet hit the water….yuck! The tiny shampoo bottle was only 3/4 full and was open when we arrived. If you’re looking for a convenient place to stay with friendly service and comfy bed but not much else, then this is your place.
Stayed 2 nights in Oct 2024

8/10 Good

Kenyah

Stayed 1 night in Sep 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Close to downtown Knoxville.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

4/10 Poor

Martha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There are a lot of vagrants and just loiterers on and around property. Room was just yuck.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

8/10 Good

TRACY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and the friendless of all the staff
Stayed 2 nights in Sep 2024