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Mainstay Suites Knoxville - Cedar Bluff

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mainstay Suites Knoxville - Cedar Bluff

Room, 1 Queen Bed, Accessible, Non Smoking
Exterior
Free WiFi, bed sheets
Lobby
Standard Room, 1 Queen Bed, Non Smoking

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
214 Langley Place, Knoxville, TN, 37922
  • West Town Mall
    6 min drive
  • Tennova Hospitalist Group
    7 min drive
  • Turkey Creek Shopping Center
    7 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    19 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff

Pool
Hot tub
Breakfast included
Pet-friendly
3.7 out of 5, Good, (1006)
The price is €76
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff

About this property

Mainstay Suites Knoxville - Cedar Bluff

Knoxville hotel in Knoxville West with free parking
This hotel features laundry facilities, a 24-hour front desk, and free self parking. Other amenities include a vending machine. Bathrooms are shared.
Mainstay Suites Knoxville - Cedar Bluff offers 96 air-conditioned accommodations with complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

During your stay at Mainstay Suites Knoxville - Cedar Bluff, you'll be close to Turkey Creek Shopping Center. Enjoy features like free self parking and laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 7 minutes by car from Turkey Creek Shopping Center and 13 minutes from Knoxville Convention Center
  • Pets welcome for a fee
As a guest of Mainstay Suites Knoxville - Cedar Bluff, you'll find a vending machine, laundry facilities, and an elevator. The front desk is open around the clock. Self parking is free. A complete renovation of Mainstay Suites Knoxville - Cedar Bluff was completed in June 2024.

Smoking is allowed in designated areas at this Knoxville hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Dining table
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 13
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – June 2024

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Shampoo
  • Shared bathroom (in-room sink)
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Eco-friendly cleaning products provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Service fee: USD 2.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Mainstay Suites Knoxville - Cedar Bluff Hotel
Mainstay Suites Knoxville - Cedar Bluff Knoxville
Mainstay Suites Knoxville - Cedar Bluff Hotel Knoxville

Mainstay Suites Knoxville - Cedar Bluff Reviews

Reviews

6.4
Rating 10 - Excellent. 35 out of 110 reviews" "
Rating 8 - Good. 14 out of 110 reviews" "
Rating 6 - Okay. 17 out of 110 reviews" "
Rating 4 - Poor. 25 out of 110 reviews" "
Rating 2 - Terrible. 19 out of 110 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpectedly Nice
Check in was easy, the property was clean and neat. The room was excellent, clean and comfortable. seemed well staffed.
Stayed 1 night in Aug 2024

2/10 Terrible

Jorge

Disliked: Staff & service, property conditions & facilities
Not well kept
Stayed 1 night in Aug 2024

6/10 Okay

Sandy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We were happy with the room when we arrived and the receptionist was very friendly and helpful. The room was clean and the bed was amazingly comfortable. However, the next morning there was NO hot water. As in not even tepid. There was no blowdryer in the room which I haven't seen in years and we travel weekly for work. There was a coffee pot but nothing to make coffee with, and there was a updated kitchenette in the room but no glasses or paper cups for even a drink of water. This place could have been a 5 star visit but they missed so many of the little things (other than the water and I hope that can get fixed.) Interestingly, the sink had hot water, only the shower did not. I would not say do not stay here, but I would say make sure to bring your own things that were missing and double check your room for hot water before you accept it. We would stay again if we did these things.
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and comfy
Professional staff each time I interfaced. The hotel is clean, quiet and a comfy bed. They are remodeling and it was still quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Stayed 3 nights in Jul 2024

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Room comfort
July 24/25
The fan on the AC went out during the night. The refrigerator made very loud noises all through the night. The shower didn’t drain, however the water was gone by morning.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up good work
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexandr

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and service, helpful staff.
Stayed 1 night in Jun 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk staff
Stayed 1 night in Jun 2024

2/10 Terrible

Eva June

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Caught by unpleasant smell just upon entering the room and found a pubic hair on top of the bed. I took a picture on it and presented it to the desk personnel. In return, he gave me linens for me to change the beddings. I believed the room wasn’t cleaned after the prior occupant. Mainstay Suites such gross to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
If all you want is a room, it will do
The room itself was mostly in good shape, though the curtains were in a bit in need of repair. Location left something to be desired. It was probably safe enough but I still yearned for the enclosed hotels nearby.
Stayed 1 night in Jun 2024

2/10 Terrible

Terry

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled of smoke and caused my allergies to go crazy. I did feel safe at this hotel. The parking lot had broken down motorcycles that were being worked on. The common areas to to elevator were filthy and the elevator had major debris. The towels in my room were stained and there cigarette burns on multiple surfaces. If it had not been so late when I arrived, I would have requested to cancel my reservation immediately. However, I choose to try and sleep the night. The air conditioning would not cutoff and it was 65 degrees. Not extra blankets were available. I checked out early and made reservations at a quality hotel for the remainder of my stay. I except a refund for the reason days.
Stayed 3 nights in Jun 2024

2/10 Terrible

Lakeisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They should let people know that are still renovating their hotel. My bath would drain . I was really disappointed
Stayed 2 nights in May 2024

6/10 Okay

Jereen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in with Omega was great . She was very helpful . Our keys had to be re keyed three times. Ants in room next night and front desk wouldn’t help, trash wasn’t picked up and front desk wouldn’t take it to dispose of. Wanted me to walk around the building myself. Beds were awesome very comfortable. The property was being updated and I’m sure when completed will look nice. We weren’t in room except to sleep thankfully
Stayed 3 nights in May 2024

2/10 Terrible

Barry

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Barry
Saw ants in the bathroom. Bed was definitely uncomfortable.
Stayed 1 night in May 2024

4/10 Poor

Sean

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and worn, there was a pair of old shoes left from a previous guest. There was uncollected trash in the stairwells and the staff seemed indifferent to the condition of the property or the needs of the guests.
Stayed 4 nights in May 2024

6/10 Okay

georgia

Travelled with partner
Liked: Staff & service
Renovation taking place. Room was clean but no shower curtain or vent fans.People kept trying to open our door when we first got there.
Stayed 1 night in May 2024

10/10 Excellent

L Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no amenities, hair dryer, door warped lite at bott
Stayed 2 nights in May 2024

6/10 Okay

Stephanie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff was nice but they need to get out and walk the facility. People throw cans and trash everywhere and no one picked it up once in the 5 days I was there. Placards state not to smoke in front of rooms and dozens of people did including in front of my door. No one enforces. My room reeked of smoke. Room was decent for the price. I will not be returning though.
Stayed 4 nights in May 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024