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Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Exterior
Exterior
Property amenity
Premium bedding, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912
  • Knoxville Expo Center
    17 min walk
  • Knoxville College
    6 min drive
  • Historic Southern Railway Station
    7 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    23 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel

Pool
Hot tub
Pet-friendly
Kids pool
4.2 out of 5, Very good, (1003)
The price is €112
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel

About this property

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Knoxville hotel in Inskip with a fitness center and a seasonal outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a seasonal outdoor pool.
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers 122 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel. During your stay, you'll be within walking distance of Knoxville Expo Center. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from University of Tennessee and 8 minutes from Neyland Stadium
  • Pets welcome for a fee
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. The business-friendly Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Knoxville hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Bull and Barrel - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 9.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bull and Barrel

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space (1076 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 21 and close September 10.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Hotel
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Knoxville

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1002 reviews" "
Rating 8 - Good. 238 out of 1002 reviews" "
Rating 6 - Okay. 65 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Property itself was neat & staff was friendly. Rooms were clean. Bathrooms are very small & area around property is suspect.
Stayed 2 nights in Sep 2024

10/10 Excellent

SARA

Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kasey

Travelled with partner
Liked: Staff & service, property conditions & facilities
Comfortable. Clean. Roomy. Perfect for a quick one night stay.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Amenities, property conditions & facilities
It was a nice clean stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Chesney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Stayed 3 nights in Sep 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Mary Kay

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No room cleaning, toilet paper, trash emptied, only one elevator worked, front desk didn't answer the phone when we called for help.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we have stayed at this holiday inn. It is clean and convenient to campus!
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities
Great experience. Room very clean. Staff VERY friendly!
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this property in Knoxville
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher, Knoxville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Liz

Stayed 1 night in Aug 2024

10/10 Excellent

Britt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2024

6/10 Okay

Irene

Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

David, New Hudson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Daina

Stayed 2 nights in Aug 2024

10/10 Excellent

Mary Lynn

Travelled with family
Liked: Staff & service, property conditions & facilities
Coming back!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

ARJINDER S

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024