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Comfort Suites Knoxville Airport

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Knoxville Airport

Indoor pool, pool loungers
Lobby
Exterior
Property grounds
Suite, Multiple Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Pool
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
140 Cusick Rd, Alcoa, TN, 37701
  • Fort Loudoun Lake
    ‪6 min drive‬
  • Maryville College
    ‪7 min drive‬
  • Blount County Historical Museum
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪12 min walk‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(32 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Knoxville Airport

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.3 out of 5, Excellent, (1242)
The price is €96
for 1 room
includes taxes & fees
1 Feb - 2 Feb
La Quinta Inn & Suites by Wyndham Knoxville Airport

About this property

Comfort Suites Knoxville Airport

Hotel with free breakfast, in the vicinity of Meigs Falls
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Comfort Suites Knoxville Airport offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Knoxville Airport. During your stay, you'll be close to Meigs Falls. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Palace Theater and 6 minutes from Capitol Theatre
  • Free airport shuttle service
Comfort Suites Knoxville Airport offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Comfort Suites Knoxville Airport also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
Guests are served free self-serve breakfast daily from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Free self-service breakfast available daily 7:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Suites Knoxville Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Airport Hotel Alcoa
Comfort Suites Hotel Airport
Comfort Suites Airport Alcoa
Comfort Suites Airport
Comfort Suites Knoxville Alcoa
Comfort Suites Airport in Alcoa TN
Comfort Suites Knoxville Airport Hotel
Comfort Suites Knoxville Airport Alcoa
Comfort Suites Knoxville Airport Hotel Alcoa

Comfort Suites Knoxville Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 255 out of 626 reviews" "
Rating 8 - Good. 183 out of 626 reviews" "
Rating 6 - Okay. 86 out of 626 reviews" "
Rating 4 - Poor. 55 out of 626 reviews" "
Rating 2 - Terrible. 47 out of 626 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Crystelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Bait and Switch!
Was a "pay at the hotel" reservation. Hotel immediately put a hold on the reservation the minute it was done on the hotels.com website. Then when i came to check in i wanted to use another credit card to pay and they couldn't do that and charged the card that had the hold on it.
Stayed 2 nights in Oct 2024

4/10 Poor

Stefan

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Lack of parking, had to park in grass between different hotels. The centipede in the shower was a first. Wouldn’t pay $200 a night, but being college football season I guess the demand was high.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ante

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were very dirty the floors were not mopped and had a very strong odor in the rooms in certain people hanging in the parking lot all night long.
Stayed 2 nights in Oct 2024

4/10 Poor

Henry

Just average
Stayed 3 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the only thing is the room I booked said it had a portable shower chair and when I got to my room there wasn’t one when asked the front desk person they said they don’t have anything like that.
Stayed 1 night in Oct 2024

4/10 Poor

Josh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s disgusting and nothing worked
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Todd

Liked: Staff & service
Disliked: Cleanliness
When I first walked into the room there was a large bug crawling on the floor. The room was very outdated which is not a major problem but on top of that the room was dirty. The couch that was there was stained. The room also had a very heavy ammonia smell. Overall I would not stay here ever again.
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Stayed 1 night in Aug 2024

2/10 Terrible

Eunice

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms smelled and felt unclean. There were bugs in the room. I bought a pack of crackers in the lobby and ended up throwing them out because when I opened the pack, they looked old and had black spots on them. I would not recommend this place to anyone.
Stayed 1 night in Sep 2024

2/10 Terrible

Janelle

Dirty. Pool was awful and hot tub nor pool not usable. Breakfast awful. Couch was old and very dirty. Items left behind from last family. Very gross would not stay again. Paid a high rate and I feel like it should have been comparable to a motel.
Stayed 2 nights in Sep 2024

2/10 Terrible

Johnathan

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Seemed very dirty and the smell was awful. Lots of stains on the floor and curtains.
Stayed 1 night in Sep 2024

6/10 Okay

William

Business traveller
Liked: Amenities, property conditions & facilities
I booked two rooms with two beds each. When I arrived, they only had King rooms. They offered my money back, they did not offer to fix this mistake. I ended up having to buy another room. Not happy about mix up. Then, one of the rooms was not cleaned and we had to change rooms but only to another room with one bed.
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
The highway / cross street that needs to be maneuvered while driving to and from the hotel is very busy and difficult to cross. No traffic signals in the area.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenient for stay and fly!
Job was very helpful upon check-in, arranging for the airport shuttle to pick us up at 6:00 am the next morning. The room was comfortable and equipped with everything needed for an overnight stay. The bathroom was clean and towels were plentiful, but the fixtures are starting to show some wear. We were able to safely leave our car there for three nights while we made a quick weekend visit to New England.
Stayed 1 night in Sep 2024

8/10 Good

Ralph

Business traveller
Liked: Cleanliness, staff & service, room comfort
Was a pretty good hotel , bathroom needed the walls fixed around the shower
Stayed 3 nights in Sep 2024

4/10 Poor

Roshawn

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was terribly outdated. The rooms weren’t cleaned, they tried to check me on to a dirty room. They then checked me into a room which smelled like smoke and the shower was moldy. The pool was outdated and seemingly dirty. The jets in the hot tub did not work. The water was dirty. Overall this was not a good stay it was terrible.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Danette

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cockroach’s in room
The staff, licati to airport was excellent. Rooms were clean but the heavy use of freebreeze was vey overwhelming, this indicates a need to cover up unpleasant odors. The bathroom and parts of the room were needing repair. The beds were clean and comfortable. There were cockroaches we spotted and killed in the bathroom. Thus the reason I am giving this a poor rating. The Staff was very nice, courteous, and friendly and give them a 5 star or higher rating.
Stayed 1 night in Sep 2024

2/10 Terrible

Nischal

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

julie

Disliked: Cleanliness, property conditions & facilities, room comfort
had to
Hotel is very run down and looks as tho maintenance is not a priority. Stay was adequate, but would not recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024