Comfort Suites Knoxville Airport

2.5 star property

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Photo gallery for Comfort Suites Knoxville Airport

Indoor pool, pool loungers
Exterior
Suite, Multiple Beds, Non Smoking
Property grounds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Pool
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
140 Cusick Rd, Alcoa, TN, 37701
  • Fort Loudoun Lake
    ‪6 min drive‬
  • Maryville College
    ‪7 min drive‬
  • Blount County Historical Museum
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪12 min walk‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites Knoxville Airport

Hotel with free breakfast, in the vicinity of Meigs Falls
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Comfort Suites Knoxville Airport offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Knoxville Airport. During your stay, you'll be close to Meigs Falls. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Palace Theater and 6 minutes from Capitol Theatre
  • Free airport shuttle service
Comfort Suites Knoxville Airport offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Comfort Suites Knoxville Airport also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
Guests are served free self-serve breakfast daily from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Free self-service breakfast available daily 7:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Suites Knoxville Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Airport Hotel Alcoa
Comfort Suites Hotel Airport
Comfort Suites Airport Alcoa
Comfort Suites Airport
Comfort Suites Knoxville Alcoa
Comfort Suites Airport in Alcoa TN
Comfort Suites Knoxville Airport Hotel
Comfort Suites Knoxville Airport Alcoa
Comfort Suites Knoxville Airport Hotel Alcoa

Comfort Suites Knoxville Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 258 out of 637 reviews
Rating 8 - Good. 186 out of 637 reviews
Rating 6 - Okay. 89 out of 637 reviews
Rating 4 - Poor. 56 out of 637 reviews
Rating 2 - Terrible. 48 out of 637 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Tracy

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Genevieve

Stayed 1 night in Oct 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kyler

Travelled with partner
Liked: Cleanliness
Spacious room
Stayed 1 night in Nov 2024

8/10 Good

Solange

Stayed 1 night in Oct 2024

10/10 Excellent

Freedom

Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Michele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was very dirty. The man who checked us in was wonderful. It was almost impossible to get to the hotel during rush hour traffic we had to pass our turn for the hotel completely and go to an exit down the road and circle back around to get to it. Very crazy traffic layout in that area.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My room at this property was clean, quiet, and very convenient as I’m traveling here in Tennessee for work. The staff was also very friendly and helpful. Thank you for a great stay!
Stayed 2 nights in Oct 2024

8/10 Good

Barry

Travelled with family
Liked: Amenities
Comfortable stay and great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was nice but they had flooding in the lobby as I checked in and the clean up was right outside my room
Stayed 1 night in Oct 2024

4/10 Poor

Catherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this hotel doesn’t met C Suite Standards
When we booked 2 rooms at this hotel we requested a connected rooms or rooms on the same floor. When we checked in they told us the rooms were on separate floors and could not be changed. My elderly legal blind mother in law mentioned she would just yell loudly if she fell, the check in clerk reluctantly moved both rooms to the same floor. We also requested pay at check in so my mother in law could pay for her room. However when we checked in the clerk informed us the room had already been charged and could not be changed. Once in our room it was in poor repair, half the room’s lights didn’t work, & the refrigerator was full of food from a previous guest. There were no extra blankets. We only had 2 towels for 3 registered guests. The heat was set on 80 degrees & the room had a plug in air freshener which was so overwhelming it gave us a headache. The breakfast provided was the bare minimum & the coffee & juice tasted awful. There was no hot chocolate, hard boiled eggs or bananas & only 2 kinds of cereal. We had other family members who rented 2 additional rooms & they had similar issues with their rooms & breakfast experiences. There was also a $3/night service fee charged to each room which the desk clerk could not explain what it was for & wouldn’t remove it. This hotel does not live up to the standards and expectations associated with a Comfort Suites and it is not clean or in good repair. We will not stay here again nor would we recommend it to anyone.
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Bait and Switch!
Was a "pay at the hotel" reservation. Hotel immediately put a hold on the reservation the minute it was done on the hotels.com website. Then when i came to check in i wanted to use another credit card to pay and they couldn't do that and charged the card that had the hold on it.
Stayed 2 nights in Oct 2024

4/10 Poor

Stefan

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Lack of parking, had to park in grass between different hotels. The centipede in the shower was a first. Wouldn’t pay $200 a night, but being college football season I guess the demand was high.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ante

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were very dirty the floors were not mopped and had a very strong odor in the rooms in certain people hanging in the parking lot all night long.
Stayed 2 nights in Oct 2024

4/10 Poor

Henry

Just average
Stayed 3 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the only thing is the room I booked said it had a portable shower chair and when I got to my room there wasn’t one when asked the front desk person they said they don’t have anything like that.
Stayed 1 night in Oct 2024

4/10 Poor

Josh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s disgusting and nothing worked
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024