Sleep Inn & Suites Knoxville West

2.5 star property

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Photo gallery for Sleep Inn & Suites Knoxville West

Exterior
Seasonal outdoor pool
Exterior
Room, 1 Queen Bed, Accessible, Non Smoking
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Laundry

Explore the area

Map
11341 Campbell Lakes Dr, Farragut, TN, 37934
  • Turkey Creek Shopping Center
    ‪4 min drive‬
  • Tennova Hospitalist Group
    ‪5 min drive‬
  • Fox Den Country Club
    ‪6 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sleep Inn & Suites Knoxville West

Hotel with free breakfast, near Turkey Creek Shopping Center
A restaurant, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Sleep Inn & Suites Knoxville West offers 98 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Farragut hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

Our customers tell us they can't get enough of the helpful staff at Sleep Inn & Suites Knoxville West. During your stay, you'll be close to Turkey Creek Shopping Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, meeting rooms, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Turkey Creek Shopping Center and a few minutes from Tennova Hospitalist Group
  • Cats and dogs welcome for a fee (restrictions apply)
Sleep Inn & Suites Knoxville West offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Sleep Inn & Suites Knoxville West. Self parking is free.

This Farragut hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Sleep Inn & Suites Knoxville West has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 127
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sleep Inn & Suites Knoxville West.

Sleep Inn & Suites Knoxville West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

John, Green Cove Springs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, and the hotel was wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice, you'll be Surprised
These was one of the least expensive hotels in the area. It was updated, clean and very comfortable. I was very nice. The free breakfast was a bonus and was acceptable, ok. It is right next to the Cracker Barrel, so if you would like to spend a little money, you can go there. Dunkin is across the street. It is right off of the highway, easy on and off. 15 min drive to downtown Knoxville or 30 min to Smokey Mountains.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Eric

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in realt late after a football game room smelled like smoke we notified the desk and he same and seen for himself claimed the manager would be there in the morning and he could refund half the price as finding another hotel after 1 am wasnt an option. Manager was not there in the morning then i was charged 150 for smoking in the room when we dont even smoke and they are refusing to do anything. This hotel is running a scam.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just "ok" if your just gonna crash here for a nigh
The stay was just "ok".... good place to lay your head for the night. Property was slighty renovated recently but a polished turd is still a turd. The bathroom was terrible, toilet wasnt fastened to floor, the toilet seat was barely hanging on. Cleanliness of bathroom was not really up to par. In my opinion it needs a better renovation done..
Stayed 2 nights in Nov 2024

6/10 Okay

Iain, Pickering

Stayed 1 night in Oct 2024

8/10 Good

Shawn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Nancy

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Joan

Stayed 1 night in Oct 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay, clean, at a good price
Stayed 1 night in Oct 2024

2/10 Terrible

Gorjana

Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Mold everywhere
Stayed 2 nights in Sep 2024

10/10 Excellent

Hope

Stayed 3 nights in Aug 2024

8/10 Good

Nora

Stayed 1 night in Sep 2024

6/10 Okay

Noemi

Stayed 1 night in Sep 2024

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel and the staff are wonderful. We had a terrible experience with another hotel the night before after traveling for 7 hours and they allowed us to check in early!! The rooms are nice and bed is comfortable, would definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kaylin

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
For a 2-night stay, it was decent place to stay, and the bed was comfortable. However, the cleanliness of the hotel was questionable. This was the first time we felt we needed to wipe down our room. The hallway outside of our room had an odor. With us barely being in the hotel, just enough time to sleep, it’s wasn’t a terrible experience.
Stayed 2 nights in Sep 2024

2/10 Terrible

Trina

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Staff was pleasant, bed was comfy, but that is the only positive things I can say about the place. I always check the bed/room for cleanliness upon arrival and this was the first time I’ve ever found something that caused enough panic for me to complain and ask for a new room. I found mouse droppings behind the bed and on the floor between the bathroom and bedroom space. I called the front desk and was assured this has never happened and he seemed as if he didn’t believe me, so I took photos. He did offer a refund as there was not any other available rooms, but when I went to the front desk, they offered a room with a king size bed (booked 2 double beds). We took that because we could not find anywhere else with availability. Upon moving our things to the new room, the smell of cat urine was really strong in the hall and the smell in the room wasn’t much better. I guess the cats kept the mice away here as we found no droppings. I am thankful they had a room for us, but would never stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Bruce, Goodyear

Liked: Staff & service
Disliked: Property conditions & facilities
The property needs a good cleaning and a complete remodel
Stayed 4 nights in Sep 2024