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Hotel Kaiserhof

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kaiserhof

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Couples treatment room(s), sauna, steam room, body treatments
Couples treatment room(s), sauna, steam room, body treatments
2 bars/lounges, poolside bar
Exterior

Reviews

10 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Laundry

Explore the area

Map
Harmstätt 8 , Ellmau, Tirol, 6352
  • Bergdoktorhaus
    12 min walk
  • Hartkaiser Gondola
    3 min drive
  • Restaurant Bettina
    3 min drive
  • Oberndorf in Tirol Station
    15 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Living area

Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 70 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Grand Tirolia Kitzbühel - Member of Hommage Luxury Hotels Collection

Pool
Spa
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (95)
The price is €780
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Grand Tirolia Kitzbühel - Member of Hommage Luxury Hotels Collection

About this property

Hotel Kaiserhof

Luxurious ski hotel with ski-in/ski-out access
With direct access to the slopes, Hotel Kaiserhof makes guests feel at home with amenities like a full-service spa and an indoor pool.
Hotel Kaiserhof offers 52 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and first-run movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Ellmau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

PanoramaSpa & Spa PurPur has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

During your stay at Hotel Kaiserhof, you'll be within walking distance of Bergdoktorhaus. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • The 5 restaurants, poolside bar, and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to Swedish massages, detox wraps, or thalassotherapy at PanoramaSpa & Spa PurPur
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 12 minutes by foot from Bergdoktorhaus and a 3-minute drive from Hartkaiser Gondola
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Have fun with onsite winter activities, including downhill skiing and snowshoeing and in warmer months, enjoy mountain biking and hiking. After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 5 restaurants on site, along with a snack bar/deli. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a sauna, and a fitness center. Free self parking and valet parking are available. A complete renovation of Hotel Kaiserhof was completed in August 2020.

This 5-star Ellmau hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Hotel Kaiserhof has 5 restaurants on site.
Late night fare is available from room service (during limited hours).

Languages

Bosnian, Croatian, Czech, Dutch, English, French, German, Hungarian, Italian, Russian, Slovak, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Bike tour information
  • Bike parking
  • Billiards/pool table
  • Downhill skiing
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Snowshoeing
  • Steam room
  • Wine-tasting room
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – August 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • CD player
  • First-run films
  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 360 per room (one-way)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Kaiserhof Ellmau
Kaiserhof Ellmau
Hotel Kaiserhof Hotel
Hotel Kaiserhof Ellmau
Hotel Kaiserhof Hotel Ellmau

Hotel Kaiserhof Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best
Stayed 5 nights in Feb 2022

10/10 Excellent

Dirk, Dresden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
… it was perfect …
Stayed 2 nights in Nov 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nas pobyt v hotelu byl ve vsem perfektni.Chvalime k nam srdecny pristup a ochota majitelu hotelu.Radi se tam vratime.Priroda je krasna s velkou moznosti vyletu,ktere jsme tez uskutecnili.Pozdravujeme timto hostitele.Hlavacovi
Stayed 3 nights in Jun 2018