Mstar Hotel

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mstar Hotel

Front of property
Executive Room, 1 King Bed
Junior Room, 1 King Bed
Reception
Room amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
150 City Centre Mall, Kitimat, BC, V8C 1T6
  • City Centre Mall
    2 min walk
  • Kitimat Museum and Archives
    4 min walk
  • Tamitik Jubilee Sports Complex
    4 min walk
  • Terrace, BC (YXT-Northwest Regional)
    47 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 405 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Mstar Hotel

Pet-friendly Kitimat hotel connected to a shopping center, steps from City Centre Mall
Coffee/tea in a common area, a meeting room, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available.
Mstar Hotel offers 42 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Kitimat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Mstar Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from City Centre Mall. Features include free WiFi in public areas and free self parking, plus dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from City Centre Mall and 9 minutes by foot from Kitimat General Hospital and Health Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mstar Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. WiFi and wired Internet are free in public spaces. Mstar Hotel also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Kitimat hotel.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 29.99 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 2 years old and younger stay free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children 2 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Mstar Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 311 reviews" "
Rating 8 - Good. 44 out of 311 reviews" "
Rating 6 - Okay. 9 out of 311 reviews" "
Rating 4 - Poor. 2 out of 311 reviews" "
Rating 2 - Terrible. 8 out of 311 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

GARRYSANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away.
PERFECT! The king bed was great. Morning coffee was a nice touch. And the quietness took some getting used to. No traffic sounds or sirens blaring at all hours.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff really make the difference. They are friendly, polite and always helpful. I love staying at the M Star.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sean

Stayed 1 night in Jul 2024

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome, comfortable room. Wifi so-so.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. The room was extra nice. The staff were super nice and welcoming. Would recommend this hotel to anyone that is looking for somewhere to stay in kitimat
Stayed 1 night in Jul 2024

10/10 Excellent

Nichola

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beautiful spacious room in a mall with lots of parking
Stayed 2 nights in Jun 2024

10/10 Excellent

Mengmeng

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Jul 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, and nice area :)
Stayed 1 night in Jun 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem for us was the MStar sign on the hotel. We were new to Kitimat and we couldn't see it from the road. There was a giant sign that said HOTEL, but we didn't know which one it was. This is an excellent hotel...you can put MStar in big letters as well!
Stayed 3 nights in Jun 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay which is always the case when I stay with M Star.
Stayed 3 nights in Jun 2024

6/10 Okay

Dallas

Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent job Kelly!
Stayed 1 night in Jun 2024

10/10 Excellent

Cody, Burns Lake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Close to a lot of amenities Con: Town closes early.
Stayed 1 night in May 2024

10/10 Excellent

Jianhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ryan

Stayed 2 nights in May 2024

10/10 Excellent

INAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful and courteous
Stayed 1 night in May 2024

10/10 Excellent

Nick

Very clean and well run. Central location. Complimentary morning muffins.
Stayed 1 night in May 2024

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Kitimat
Montana at the front desk was amazing. Hotel is in a central location with restaurants around it. The inside of the hotel rooms were nicely kept bed was comfortable and they give you a fresh muffin upon arrival.
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Stayed 1 night in Apr 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
It close to town.. I the muffins are a great touch
Stayed 1 night in Apr 2024

10/10 Excellent

Tamara

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they had their fancy industrial coffee downstairs.
Stayed 5 nights in Mar 2024