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Mstar Hotel

3.0 star property
VIP Access

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Photo gallery for Mstar Hotel

Front of property
Room amenity
Reception
Standard Double Room, 2 Queen Beds
Junior Room, 1 King Bed | Living room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
150 City Centre Mall, Kitimat, BC, V8C 1T6
  • City Centre Mall
    ‪2 min walk‬
  • Kitimat Museum and Archives
    ‪4 min walk‬
  • Kitimat General Hospital and Health Centre
    ‪9 min walk‬
  • Terrace, BC (YXT-Northwest Regional)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 405 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Microtel Inn & Suites by Wyndham Kitimat

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (168)
The price is €145
for 1 room
includes taxes & fees
26 Mar - 27 Mar
Microtel Inn & Suites by Wyndham Kitimat

About this property

Mstar Hotel

Pet-friendly Kitimat hotel connected to a shopping center, steps from City Centre Mall
Coffee/tea in a common area, a meeting room, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available.
Mstar Hotel offers 42 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Kitimat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Mstar Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from City Centre Mall. Features include free WiFi in public areas and free self parking, plus dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from City Centre Mall and 9 minutes by foot from Kitimat General Hospital and Health Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mstar Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. WiFi and wired Internet are free in public spaces. Mstar Hotel also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kitimat hotel.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 29.99 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 2 years old and younger stay free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children 2 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Mstar Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 257 out of 322 reviews
Rating 8 - Good. 46 out of 322 reviews
Rating 6 - Okay. 9 out of 322 reviews
Rating 4 - Poor. 2 out of 322 reviews
Rating 2 - Terrible. 8 out of 322 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay at M Star, very friendly staff and and it was a quite and clean hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Roberta

Stayed 1 night in Nov 2024

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stay here Several times a year as we have family in Kitimat. The phone rang at 10:59 nine with a reminder that check out is at 11. We were actually just leaving the room. Never had that before in a hotel!! Thank you for the reminder to check out and I won’t be checking back in!
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Ronald

Stayed 2 nights in Oct 2024

10/10 Excellent

Simon

Stayed 7 nights in Sep 2024

10/10 Excellent

Cody, Burns Lake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
M Star is a great, clean, and friendly hotel that is right next to Kitimat Mall and variety of other amenities including fast foods restaurants, sit-in restaurants, a pharmacy, and boutiques.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The M Star is a great option and exceeds expectations for Kitimat.
Stayed 5 nights in Sep 2024

10/10 Excellent

Akash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lyndsey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Sep 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dixie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was modern and comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Close to everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and coffee!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Nancy

Stayed 3 nights in Jul 2024

10/10 Excellent

Aron

Travelled with family, Travelled with partner
Liked: Amenities
I always get greeted well and the staff are so nice. The rooms are nice and the facilities are nice to be in that area. Lots of walking paths close by. Definitely would go stay here again ❤️
Stayed 6 nights in Aug 2024

10/10 Excellent

Jodi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, wonderful staff, bed and pillows were fabulous and hotel was super quiet. We were able to get a great night’s sleep. Loved the complimentary coffee, tea and muffins. Loved the personalized hand written note on the bed, letting us know they check every room before you check in. Stay was for a medical trip, but will definitely stay at this hotel in future for personal, business and medical. Thank you so much for the amazing experience!
Stayed 1 night in Sep 2024

10/10 Excellent

GARRYSANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away.
PERFECT! The king bed was great. Morning coffee was a nice touch. And the quietness took some getting used to. No traffic sounds or sirens blaring at all hours.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff really make the difference. They are friendly, polite and always helpful. I love staying at the M Star.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sean

Stayed 1 night in Jul 2024