Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-sized fridge, microwave, oven, stovetop
Indoor pool
Terrace/patio
Studio Suite, 1 King Bed
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • St. Jacobs Country Playhouse
    1 min walk
  • St. Jacobs Outlets
    3 min walk
  • St. Jacobs Market District Visitor Information Centre
    5 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Room options

Suite, 2 Queen Beds

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel with free breakfast, a short walk to St Jacobs Farmers Market
This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Homewood Suites by Hilton Waterloo/St. Jacobs gets good marks from our customers. During your stay, you're just a quick walk from St Jacobs Farmers Market. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, bike rentals, and a playground
  • Guests really like the accommodations for the comfy beds, spaciousness, and cleanliness
  • 9 minutes by foot from St Jacobs Farmers Market and a 4-minute drive from University of Waterloo
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free.

This 3-star Township of Woolwich hotel is smoke free.

Guests are served free full breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • 1 bar
  • Manager's reception (select days)

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Playground
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1200 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1005 reviews" "
Rating 8 - Good. 255 out of 1005 reviews" "
Rating 6 - Okay. 61 out of 1005 reviews" "
Rating 4 - Poor. 19 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about the hotel and location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are always very helpful. The building is very clean and well kept. Towel policy was a bit odd but not an issue. Breakfast options were a bit limited but very minor issue.
Stayed 3 nights in Aug 2024

8/10 Good

Terry

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Good place for pets. Suites are spacious
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sae young

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff members were so friendly and accommodating. Check-in and check-out went smoothly! Our suite was very spacious and clean ... no complaints at all. The location is quite close to St. Jacobs Market and the Outlet Mall. Would definitely stay again in the future!
Stayed 1 night in Jul 2024

6/10 Okay

Amedeo

Liked: Staff & service, room comfort
Cookware filthy
The cooking pots were dirty with grease stains and burnt on food remnants.Most of the utensils and drinking glasses were in the dishwasher.We were not sure if the had been cleaned.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Lee-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel suites were large and well equipped . The property was very clean and staff were friendly. Will definitely recommend this hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious rooms, good for our family of five.
Stayed 2 nights in May 2024

8/10 Good

Nancy

Travelled with family and small children
Very satisfied with our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front counter staff and restaurant staff were excellent- happy, smiling and efficient. I felt the room deserved a little sprucing up- loose bar in the shower , no liquid detergent for dishes but overall very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Belinda

The hotel was clean and had great service. We had a room with a kitchen in it and were able to make our own meals as well as having access to an outdoor patio area with bbq’s to use for cooking! The farmers market is very close which allowed us to purchase and make great meals back at the hotel. We visited the theatre to see a play which is right across the street. It was great entertainment. Definitely would go back and stay again!
Fresh veggies and bread from the market.
Fresh veggies, pork and scallops from the market we were able to cook in our room.
This day we used outside bbq and patio area to make dinner. Fresh veggie, pitas and chicken souvlaki from market.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and pet friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old beds. Uncomfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Easily best hotel I've stayed at in a long time. Friendly staff, comfortable bed, great amenities and space. Everything was clean and cozy. Can't recommend enough.
Stayed 2 nights in Jul 2024

6/10 Okay

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service
The staff were friendly and helpful. Great breakfast. Very clean!No complaints. We will be back ! Thank you for a great stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities
The only negative comment i could say is the pool water was not clean!!
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. No issues and very comfy room with a full kitchen.
Stayed 1 night in Jul 2024