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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-sized fridge, microwave, oven, stovetop
37-inch LCD TV with cable channels, TV, MP3 dock
Exterior
Snack bar
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • St. Jacobs Country Playhouse
    1 min walk
  • The Bistro - Eat. Drink. Connect
    1 min walk
  • Kitchener Station
    14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Room options

View all photos for Suite, 2 Queen Beds

View from room

Suite, 2 Queen Beds

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Bedrooms, Non Smoking

  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

View from room

Suite, 1 King Bed, Accessible (Hearing)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

View from room

Suite, 2 Queen Beds, Accessible (Hearing)

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, WiFi, bed sheets

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

View from room

Studio, 1 King Bed, Accessible (Hearing)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, WiFi, bed sheets

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (1010)
The price is €96
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel with free breakfast, near University of Waterloo
This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Homewood Suites by Hilton Waterloo/St. Jacobs gets good marks from our customers. During your stay, you're just a quick walk from St. Jacobs Country Playhouse. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a playground, and bike rentals
  • Guests really like the accommodations for the cleanliness, comfy beds, and spaciousness
  • Steps from St. Jacobs Country Playhouse and 3 minutes by foot from St. Jacobs Outlets
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free.

This 3-star Township of Woolwich hotel is smoke free.

Guests are served free full breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • 1 bar
  • Manager's reception (select days)

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Playground
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1200 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1002 reviews" "
Rating 8 - Good. 250 out of 1002 reviews" "
Rating 6 - Okay. 62 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great til the fire alarm went off before 6am. The elevators were not working when I was going down around 8am to have breakfast. They were still not working upon checkout and I had to bring all my luggage down 4 floors to leave.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a large refrigerator. Kitchen was equipped with cutlery, plates, bowls kettle, toaster.
Stayed 1 night in Sep 2024

8/10 Good

Brian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the suite was well appointed but we did have some issues. The HVAC unit was loud and sounded like a washing machine which made sleeping uncomfortable. The fire alarm went off twice Sunday morning and was very disruptive to say the least. We thoroughly enjoyed our stay except for the items listed.
Stayed 2 nights in Sep 2024

6/10 Okay

donna

Business traveller
Liked: Cleanliness, property conditions & facilities
My flight was an early morning flight. Got to the hotel around 1030 am from New Brunswick.. i was up getting ready for travelling at 3 am. Arrived and asked if i could check in early.. was told to come back and check arounf 130 or 2. Came back at 140.. still no room avaliable. Checked at 2. Still nothing. Had to wait until 3 pm . I was exhausted. Then this morning at 630 am the fire alarm went off in my room... finally got back to sleep and then went off agaian at 730. I went out to sew fire fighters combing the area.. asked if i should leave and they said no. That everything was ok
Stayed 4 nights in Sep 2024

2/10 Terrible

Brandon

Travelled with family
Disliked: Room comfort
The elevator was broken for the entirety of the stay, and the fire alarm went off 3 times between 5am and 8am
Stayed 1 night in Sep 2024

8/10 Good

Lorne

Stayed 1 night in Aug 2024

6/10 Okay

Brian

Stayed 1 night in Sep 2024

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Slow service. We asked for more towels at the front desk. We were told house keeping would bring us some. They were never brought to us. We bumped into housekeeping hours later and had to asked again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Everything was as expected.
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024

10/10 Excellent

Yiwu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quiet. The free breakfast is also excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived we were invited to a reception. The check-in was easy, the accommodation was excellent and the breakfast was inviting and delicious. The staff were very friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

margo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Clean and aesthetically pleasing! Rooms were spacious and had a great feel to it!!
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Peanuts and a bottle opener found in one of the rooms- hotel staff very attentive to this and resolved quickly
Stayed 3 nights in Aug 2024

8/10 Good

Beth

Stayed 1 night in Aug 2024

8/10 Good

barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a quiet getaway with husband. Enjoyed it. Check in was busy but they managed it well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nancy G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Nice kitchenette. Lots of breakfast options.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Breakfast options in the mornings were delish. There wasn’t a lot of hallway noise which was really nice. The only draw backs were the kitchen could have been stalker better. Room slept 7 but only had dishes for 4. A cutting board and a large salad bowl would have been nice as well. But we really enjoyed our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

8/10 Good

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Travelled with family
This is a great hotel. Has all the amenities you need for a short or even a long stay. Clean, friendly staff, good breakfast, hot coffee 24/7! When I’m in the area, this is my go-to place to stay.
Stayed 1 night in Aug 2024