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Pinecone Hotel

3.5 star property

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Photo gallery for Pinecone Hotel

Restaurant
Reception
Garden
Outdoor pool
Superior Double Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Tom Mboya Estate, Along Dakar Road, Off Nyerere Road, Kisumu, 40100
  • Kisimu museum
    ‪16 min walk‬
  • Kisumu Clock Tower
    ‪2 min drive‬
  • Masai Craft Market
    ‪3 min drive‬
  • Kisumu (KIS)
    ‪7 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

In-room safe, free WiFi

Executive Double Room

  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, free WiFi

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sarova Imperial Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (40)
The price is €160
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Sarova Imperial Hotel

About this property

Pinecone Hotel

Lakefront hotel with a 24-hour front desk and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Pinecone Hotel offers 66 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels.

Bathrooms include showers with hydromassage showerheads, slippers, and complimentary toiletries. This Kisumu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Pinecone Hotel, you'll be within walking distance of Kisimu museum. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from Kisumu Clock Tower and a few minutes from Kisimu museum
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Pinecone Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Kisumu hotel.

Pinecone Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Pinecone Hotel Kisumu
Pinecone Kisumu
Pinecone Hotel Hotel
Pinecone Hotel Kisumu
Pinecone Hotel Hotel Kisumu

Pinecone Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Jillian C

Business traveller
Liked: Cleanliness, staff & service
High value for cost and comfortable stay
I am a picky American traveler who has stayed in multiple hotels in Kisumu. The Pinecone has excellent value for its cost. The staff are very accommodating and tried hard to address any issue that arose. Specifically, the restaurant took a long time to prepare food but that it is because each meal is 'made to order'. It took nearly an hour to receive my soup order, but I when it finally came, I could tell it was made fresh and was absolutely delicious. The next evening, I placed my dinner order about an hour before I wanted to eat, which worked perfectly. The room was very clean and although the shower was not quite as hot as I would like (due to relying on solar power and it was cloudy), the staff tried to improve the temperature after I raised the issue. Again, the staff were super friendly, the food was delicious, the room was clean and safe, and there was a hair dryer in the room. Overall, this is high value for the cost and I would recommend staying here to colleagues.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jane

Liked: Staff & service, property conditions & facilities
A good example of Kenyan hospitality - warm & welcoming, satisfying breakfast, clean room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Akinyimama, Kisumu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, staff very attentive and Professional, excellent food
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice, but a bit pricey for what they offer
Stayed 9 nights in May 2018

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Economic accommodation with pretty good service
Great, reasonably modern rooms, across 3 floors, no lift, but staff happy to help carry your cases up. Floor to ceiling mosquito netting around the beds, although there was no real issue during our stay. Restaurant offers a reasonable buffet breakfast, lunch service, if they have conferences/ meetings, again a buffet option , same for the evenings. Steaks are quite tough, but that's par for the course in regard to the beef we ate whilst in Kenya. Hotel staff, really friendly and obliging. Power drops out quite often, but the hotel back up generator cuts in quickly. Wifi signal poor and coverage throat the hotel is patchy, particularly if attempting to use something like Facebook Swimming pool not large, but great to unwind and cool off. Only downside really is the poor service at the pool bar. Orders taken quickly but can be some time before its fulfilled, particularly if ordering food. A couple of times it was over an hour before our table was served. The hotel isn't located in the best of areas,an industrial estate located on a dusty, rutted track. Boda boda bikes sit outside the main gate, Kshs50 into Kisumu. I'd be happy to return on another trip
Stayed 3 nights in May 2018

6/10 Okay

Bernd

Liked: Cleanliness, staff & service
Muss man nicht unbedingt hin!
Das Hotel war gut aber sehr laut. Vor allem die laute Musik im Poolbereich dröhnte durch das ganze Haus und war sehr nervig! Außerdem gab es in unserem Zimmer kein heißes Wasser!
Stayed 3 nights in Dec 2024