The Black Bull Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Black Bull Hotel

Garden
View from property
Double Room, Ensuite
Restaurant
Shared kitchen

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
38 Market Street, Kirkby Stephen, England, CA17 4QW
  • Yorkshire Dales National Park
    18 min walk
  • Stainmore Railway Company Ltd.
    19 min walk
  • Brough Castle
    6 min drive

Room options

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Superior Suite, Ensuite (Sleeps 3)

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

About this property

The Black Bull Hotel

Inn with a restaurant, near Yorkshire Dales National Park
This smoke-free inn features a restaurant, a bar/lounge, and a garden. WiFi in public areas is free.
The Black Bull Hotel offers 9 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Black Bull Hotel, you're just a quick walk from Lesley Rowe. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include luggage storage
  • Steps from Lesley Rowe and Kirkby Stephen Library
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This Kirkby Stephen inn is smoke free.

The Black Bull Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar

Guest services

  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Black Bull Hotel Kirkby Stephen
Black Bull Kirkby Stephen
Black Bull Hotel Kirkby Stephen
Black Bull Kirkby Stephen
Hotel The Black Bull Hotel Kirkby Stephen
Kirkby Stephen The Black Bull Hotel Hotel
The Black Bull Hotel Kirkby Stephen
Black Bull Hotel
Hotel The Black Bull Hotel
Black Bull
Black Bull Kirkby Stephen
The Black Bull Hotel Inn
The Black Bull Hotel Kirkby Stephen
The Black Bull Hotel Inn Kirkby Stephen

The Black Bull Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 128 reviews" "
Rating 8 - Good. 45 out of 128 reviews" "
Rating 6 - Okay. 21 out of 128 reviews" "
Rating 4 - Poor. 13 out of 128 reviews" "
Rating 2 - Terrible. 2 out of 128 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Colin G

Business traveller
Central location, but in need of updating and tidying up.
Stayed 1 night in Aug 2024

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Business traveller
Liked: Cleanliness
Disliked: Staff & service
I wouldn’t stay again
It was ok but I wouldn’t stay again, I went down for food at 7pm and they stopped serving not sure why it wasn’t busy. In the morning I didn’t know where to go for breakfast and the second morning I came down at 7:45 no one there apart from me.
Stayed 2 nights in Jul 2024

6/10 Okay

Jessica

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Alan

Stayed 1 night in Jun 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Cold couple ❄️
This hotel was nice and clean with everything you could need for a night away. The only issue was that we were on the top room and the heating wasn’t working on our room. Once we came in the room was freezing this impacted my asthma the next day and we had to leave quickly in the morning. The room and service was great however.
Stayed 1 night in Jan 2024

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness, staff & service
Quite pricey for a small double room (bed up against the wall) with no breakfast, bed was comfortable room lovely and warm
Stayed 1 night in Dec 2023

10/10 Excellent

Manuel

Stayed 1 night in Oct 2023

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Iain

Stayed 1 night in Sep 2023

6/10 Okay

Philip

Liked: Cleanliness
Stayed 2 nights in Sep 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Tired building
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with group
Very tired, dirty floor and walls no staff to accommodate in the morning of checkout and only person that works in morning didn’t speak English so not helpful when needing to ask questions
Stayed 1 night in Aug 2023

8/10 Good

Linda

Stayed 3 nights in Aug 2023

4/10 Poor

Richard J

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointing.
Check in was via the bar staff, and although there were only two of them, this was ok and we were taken to our rooms. I was in Room 1. I was disappointed to find no light bulbs in the reading lights over the bed. In the bathroom, the towel rail was loose on the wall, and only just held by two screws. It had a rail missing as well. Also, there was no toilet roll holder. In addition, for the double bed there was only one bedside table, but there would have been no room for one anyway. The cooked breakfast was fine, but I had to ask for marmalade/ jam to go on toast. In general, breakfast service was poor. And to check out, we had to search the property for someone to hand over the keys to. For the price I paid -£144 - I felt it was very bad value. The saving grace was the location, which was excellent.
Stayed 1 night in Aug 2023

4/10 Poor

Mr J W

Disliked: Staff & service
Worst hotel breakfast experience ever
Room ok. Wi-Fi needed signing up to Sky and giving name and address and date of birth and accepting ads, which was unacceptable. Filled in breakfast form and put 9am. This was our choice as breakfast was available until later. Came down at 9.20 to find 2 plates of cold cooked breakfast on table. No cereal or toast. Some stewed filter coffee. Only person there was a cleaner who said that she doesn’t speak English. Found chef in kitchen wearing dirty T shirt who said that he wasn’t paid to stay longer and put out food at 9. Left most of my food. No one there when we checked out. Seems like they have some serious staffing problems and would advise anyone else to avoid
Stayed 1 night in Aug 2023

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Very tied property need updating
Stayed 1 night in Jul 2023

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities, room comfort
Good value base
Worked well as an overnight stop for a wedding.
Stayed 1 night in Jul 2023

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old!
Very run down and old!!! Staff were lovely
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2023

6/10 Okay

Hollie

Travelled with partner
Liked: Cleanliness
Lady that checked us in was friendly but I spoke to a man on the phone before arrival to query parking and how we could get the key if we are attending a wedding - he was miserable and complained about how annoying it is that people stay for weddings and are out all day (I queried if it’s so annoying why there hasn’t been a solution implemented). The room was basic but it was comfortable and the location was lovely. Average stay overall, would stay again if attending another wedding in the area but wouldn’t go out of my way to stay here.
Stayed 1 night in Jun 2023

2/10 Terrible

Phil

Travelled with family
Disliked: Staff & service
We had to sleep in our car.
I couldn't answer many of the questions because, despite telling them we were going to arrive late and being told to call them so that they could tell us how to access the property, they failed to respond to multiple calls and an email. Consequently, we had to spend the night sleeping in our car! The fact that they were far more interested in getting our money than actually accommodating us is the thing that is so terrible.
Stayed 1 night in May 2023

8/10 Good

lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Lovely bed, linen, pillows, very clean Only minor niggle was no bedside table or lamp
Stayed 2 nights in May 2023

8/10 Good

Scott

Stayed 1 night in May 2023