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Pullman Kinshasa Grand Hotel

5.0 star property

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Photo gallery for Pullman Kinshasa Grand Hotel

Exterior
Outdoor pool
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily buffet breakfast (CDF 94500 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
4, Avenue Batetela, Commune de la Gombe, Kinshasa, 9535
  • Place De L'Independance
    ‪8 min walk‬
  • Marché du Art
    ‪10 min walk‬
  • Kin Plaza Mall
    ‪11 min walk‬
  • Brazzaville (BZV-Maya Maya)
    ‪961 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (High floor)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (High floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed (High floor)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

About this property

Pullman Kinshasa Grand Hotel

Luxury Kinshasa hotel in Gombe with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is not available.
Pullman Kinshasa Grand Hotel offers 190 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Pullman Kinshasa Grand Hotel, you're just a quick walk from Place De L'Independance. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at La Terrasse, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 4-minute drive from Kinshasa Zoo and 6 minutes from People's Palace
  • Airport shuttle service available for a fee
As a guest of Pullman Kinshasa Grand Hotel, you'll find an outdoor pool, an outdoor tennis court, a sauna, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Pullman Kinshasa Grand Hotel. Self parking is free.

This 5-star Kinshasa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
La Terrasse - This brasserie specializes in international cuisine and serves lunch and dinner.
L'Okapi - This fine-dining restaurant serves dinner only. Open daily.
La Paillotte - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CDF 94500 for adults and CDF 47250 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • La Terrasse
  • L'Okapi
  • La Paillotte

Things to do

  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • Magnifying mirror
  • Sign language-capable staff
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CDF 94500 for adults and CDF 47250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Kinshasa Grand Hotel
Pullman Grand Hotel
Pullman Kinshasa Grand
Pullman Grand
Pullman Kinshasa Grand
Pullman Kinshasa Grand Hotel Hotel
Pullman Kinshasa Grand Hotel Kinshasa
Pullman Kinshasa Grand Hotel Hotel Kinshasa

Pullman Kinshasa Grand Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 108 reviews
Rating 8 - Good. 34 out of 108 reviews
Rating 6 - Okay. 24 out of 108 reviews
Rating 4 - Poor. 10 out of 108 reviews
Rating 2 - Terrible. 5 out of 108 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raphael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
The property was top class and the staff especially Sharon, was very professional. The only downside was the fact that many people who don’t stay there tend to create an atmosphere of olmost intimidation. They are starting at you straight in the eyes, I don’t know if they are security staff or what they call in Kinshasa, ANR agents? Very unsettling. They are everywhere! Around the pool, lobby,looking at you as if they are investigating you… really I felt unsafe…
Stayed 7 nights in Sep 2024

6/10 Okay

Lhouva

Business traveller
The price was too much $340 for a single room l think that way too extreme
Stayed 1 night in Jun 2024

4/10 Poor

Destain

Stayed 2 nights in Mar 2024

10/10 Excellent

Felicien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel
Stayed 18 nights in Jan 2024

6/10 Okay

Tony

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I booked 2 nights at $275 a night. When my guest checked in, the reception made him pay full price $600 a night. Was able to negotiate the 2nd night for 300. Expedia rep tried to help, but the language barrier didn’t help.
Stayed 2 nights in Jan 2024

6/10 Okay

Michel

Stayed 2 nights in Oct 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

6/10 Okay

Michel

Business traveller
Disliked: Staff & service, amenities
Most of the personal especially in dining section are rude . The gym is a mess , very dangerous. Outdated equipments and holes in the floor!!!
Stayed 4 nights in Sep 2023

8/10 Good

Deon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Francis

Business traveller
Liked: Amenities
It was clean
Stayed 7 nights in Aug 2023

4/10 Poor

Alix

Stayed 2 nights in Aug 2023

10/10 Excellent

Guiomar

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 2 nights in Mar 2023

8/10 Good

andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
One of best in Kinshasa safe and in a good location Food offer ok service in some parts good and some bad
Stayed 2 nights in Nov 2022

6/10 Okay

Kaia

Stayed 4 nights in Jul 2022

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022

8/10 Good

Fabrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Felly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, food, agents. Highly recommend this hotel.
Stayed 7 nights in Aug 2021

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good stay
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, a lot better than the other big one in the same area… been in both, and I choose Pullman next time again…
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No better option in Kinshasa
While the check in process was smooth, my week long experience was poor. The room I was given was right by the elevator, so it was constantly loud throughout the night. I noticed the fridge was leaking after my shoes were soaked. Unfortunately, because there is no decent alternative in Kinshasa, I don't see service or amenities getting better anytime soon
Stayed 4 nights in Apr 2021

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
English Speaking Guest
Had a wonderful stay Laetitia is the go to employee if you have any issues absolutely amazing customer service. Would recommend fly traps near outdoor dining or fans but over all beautiful hotel and recommend for future use.
Stayed 12 nights in Mar 2021

10/10 Excellent

Gabriel

Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

DAMIAN.CARDONA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel considering the constraints and limitations of a city like Kinshasa. The hotel management is hands on and ready to help all the time. Hotel facilities are excellent pool, tennis, garden.
Stayed 6 nights in Jan 2020