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Shirley Retreat Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shirley Retreat Hotel

Front of property
Premium Room, 2 Queen Beds, Refrigerator | Room amenity
Lobby sitting area
Single Room, 1 King Bed, Private Bathroom
Premium Room, 2 Queen Beds, Refrigerator

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
7 Maeven Ave, Kingston 10, Kingston, 0000
  • Bob Marley Museum
    6 min walk
  • Devon House
    12 min walk
  • Jamaica House
    17 min walk
  • Kingston (KIN-Norman Manley Intl.)
    30 min drive

Room options

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium Room, 2 Queen Beds, Refrigerator

Premium Room, 2 Queen Beds, Refrigerator

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Private Bathroom

Single Room, 1 King Bed, Private Bathroom

Single Room, 1 King Bed, Private Bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Accessible, Private Bathroom

Single Room, Accessible, Private Bathroom

Single Room, Accessible, Private Bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Queen Bed, Private Bathroom

Single Room, 1 Queen Bed, Private Bathroom

Single Room, 1 Queen Bed, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property grounds

Hotel Four Seasons

Pool
Hot tub
Breakfast included
Free WiFi
4.0 out of 5, Very good, (842)
The price is €155
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Four Seasons

About this property

Shirley Retreat Hotel

Hotel with free parking, a short walk to Bob Marley Museum
This hotel features laundry facilities, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a banquet hall, and a vending machine are onsite.
Shirley Retreat Hotel offers 13 accommodations with blackout drapes/curtains. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Shirley Retreat Hotel. During your stay, you're just a quick walk from Bob Marley Museum. Features include free WiFi in public areas and free self parking, plus meeting rooms.
  • Free WiFi
  • Free self parking
  • Amenities include meeting rooms, laundry facilities, and a terrace
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by foot from Bob Marley Museum and a 4-minute drive from Jamaica House
As a guest of Shirley Retreat Hotel, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Shirley Retreat Hotel also features a garden and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kingston hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • 13 bathrooms
  • Bath or shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Shirley Retreat Hotel Kingston
Shirley Retreat Kingston
Shirley Retreat
Shirley Retreat Hotel Hotel
Shirley Retreat Hotel Kingston
Shirley Retreat Hotel Hotel Kingston

Shirley Retreat Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 152 out of 367 reviews" "
Rating 8 - Good. 129 out of 367 reviews" "
Rating 6 - Okay. 44 out of 367 reviews" "
Rating 4 - Poor. 23 out of 367 reviews" "
Rating 2 - Terrible. 19 out of 367 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

DeEarla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing private hideaway
This staff was so amazing from the hotel manager she was a beautiful representation of the company to Smith and security, who made sure that I was safe to Denise who cleaned the room and Miss Michelle, who answers the phones and show you how to order your breakfast. This was a beautiful experience and wonderful people great environment, very peaceful, calm and loving thank you for a A beautiful stay
Stayed 2 nights in Sep 2024

6/10 Okay

Sandeep

Stayed 1 night in Sep 2024

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and professional staff. Great customer service. Thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Yiliang

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 2 nights in Sep 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shirley retreat hotel
I would strongly recommend a kettle and small sachets of coffee and tea the hotel need a security safe in the room to put in pass port & Vaubles the room could do with a bottle opener please get a part time cook the main cook looks worn out as she do not write down the orders which if you want breakfast in the morning you have to order the night before, she just memorises the orders from customers . The security is manageable, some times we have to get out or the car and open the gate if security man is busy the staff are very polite and helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

Andre

Business traveller
Liked: Property conditions & facilities
The staff was very helpful and willing to please. Whatever I needed they made sure I was satisfied. The room was clean, the grounds was well kept.
Stayed 2 nights in Sep 2024

10/10 Excellent

Davian, Palm Desert

Stayed 1 night in Aug 2024

10/10 Excellent

Joyce and Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean quiet and the staff was willing with help I would stay there again stay there for 3 night love it
Stayed 3 nights in Aug 2024

10/10 Excellent

Kiszel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent food and customer service
Stayed 2 nights in Aug 2024

4/10 Poor

Toylise

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is okay for a short stay, but I wouldn’t recommend it for an extended period. If you need a place for a night or two, it will work, but there are some significant drawbacks. Starting with the positives, the staff is very welcoming and super sweet, especially the security guards and the person who checked us in. They really made us feel at home. The rooms are clean, which is a plus, but my biggest issue is the lack of basic amenities like tea items or a kettle. I’m someone who needs to drink tea before bed, and not having a kettle or tea bags in the room was a major inconvenience. Additionally, they didn’t provide any water in the room—you have to purchase it separately, which I find unacceptable given the money spent to book the hotel. Water should be a basic amenity. Another disappointment was breakfast. I don’t think it’s fair that after booking the hotel, you still have to pay for breakfast. It should be included, and considering the prices charged, it’s not worth it. However, the lady working in the kitchen is super sweet, which was a redeeming factor. The internet was a significant issue. The connection was so poor it was like not having internet at all. The staff restarted it multiple times, but the problem persisted. To make matters worse, there was no cable on the TV, so we were limited to watching news channels only. Overall, the biggest issues were the lack of water and a kettle in the room, and the terrible internet connection. If these were improved
Stayed 3 nights in Aug 2024

4/10 Poor

Grantley

Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with the room I was hosted in, it was old and outdated with four old wire bended clothes hangers in the closet. Not even a bottle of water in the room. I was very dissatisfied with the product I got for my money.
Stayed 1 night in Aug 2024

2/10 Terrible

sharnie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was proper the most disgusting “hotel” i’ve ever stayed in. the sheets were dirty. the shower was filthy and clogged with hair. disgusting. i am displeased.
Stayed 1 night in Aug 2024

10/10 Excellent

Prakash

Travelled with partner
Liked: Amenities
Quiet and safe place.
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything it was a great stay people was friendly and i would go back there
Stayed 16 nights in Jul 2024

8/10 Good

Winston

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were quite friendly and helpful. The room was nice, but a kettle and some tea /coffee would be nice in the room.
Stayed 15 nights in Jul 2024

10/10 Excellent

Adelheid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, clean and very good service.
Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Great staff.
Stayed 3 nights in Jun 2024

4/10 Poor

Shonique

Business traveller
Disliked: Cleanliness, amenities
The property is clean and the room was okay, Communication was poor in making me aware of certain things. Example Wifi password and breakfast arrangements.
Stayed 1 night in Jul 2024

10/10 Excellent

Ayana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandra and Kimone were extremely helpful
Stayed 7 nights in Jul 2024

10/10 Excellent

Ayana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandra and Kimone are fantastic. My 7th time taking my team to this hotel. Love it- safe, affordable, clean, friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ayana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimone is very pleasant and accommodated our big team well.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ayana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandra and Simone are helpful.
Stayed 5 nights in Jul 2024

10/10 Excellent

Crystal Gaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Almand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all the staff specially my friends in the kitchen I have to have a ginger tea every morning but I didn’t catch her name well the guys in front are all nice housekeepers done a great job and attentive
Stayed 3 nights in Jul 2024