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Holiday Inn Express & Suites Kingston Central by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kingston Central by IHG

Exterior
Terrace/patio
Gift shop
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Gym
  • Housekeeping

Explore the area

Map
11 Benson Street, Kingston, ON, K7K5W2
  • King's Crossing Outlet
    ‪8 min walk‬
  • Queen's University
    ‪5 min drive‬
  • Fort Henry
    ‪9 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Jetted Tub (Walk-In Shower)

Suite, 1 King Bed, Jetted Tub (Walk-In Shower)

Suite, 1 King Bed, Jetted Tub (Walk-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Standup Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower) | Bathroom

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Kingston Waterfront by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1640)
The price is €135
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Holiday Inn Kingston Waterfront by IHG

About this property

Holiday Inn Express & Suites Kingston Central by IHG

Eco-certified hotel with free breakfast and a fitness center
An indoor pool, a fitness center, and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express & Suites Kingston Central by IHG offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided.

This Kingston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Kingston Central by IHG. During your stay, you're just a quick walk from King's Crossing Outlet. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 2-minute drive from Kingston Family Funworld and a few minutes from Little Cataraqui Creek Conservation Area
Holiday Inn Express & Suites Kingston Central by IHG offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 6727 square feet (625 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Express & Suites Kingston Central by IHG. For a fee, parking is available.
Guests are served free buffet breakfast daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (CAD 6.78 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,727 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 6.78 per day
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Hotel Suites Kingston

Holiday Inn Express & Suites Kingston Central by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 856 out of 1387 reviews
Rating 8 - Good. 349 out of 1387 reviews
Rating 6 - Okay. 108 out of 1387 reviews
Rating 4 - Poor. 39 out of 1387 reviews
Rating 2 - Terrible. 35 out of 1387 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Stayed 2 nights in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Great for business, clean room, lots of room, large bathroom and breakfast had a wide selection.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Charles

Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, excellent staff and service.
Stayed 15 nights in Dec 2024

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2024

2/10 Terrible

Scott

Stayed 1 night in Dec 2024

2/10 Terrible

james

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Charging for parking is ridiculous
Charging for parking is ridiculous
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor; very clean; super friendly staff; large suite, nice clean pool area, great hot breakfast .. so many pluses for $130!!!
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Booked a standard king size bed room only to be given a double queen bed room when we checked in. No mention of this by the young woman who checked us in, which would have been a courtesy. When we discovered the switch, I went back to the front desk to enquire about getting the room I had actually booked only to be told its the hotel's choice what room they give us and that they often overbook. I pointed out that I had just booked it two days prior and the website indicated they had two king rooms available. Once again, the only response was that it's the hotel's choice what room they give us. On top of that, charged us $6 a night for parking, which was not indicated in the online booking but a hidden charge when checking in. Bait and switch rooms under the policy that it's the hotel's choice is nonsense and a new business practice that I have never before encountered anywhere else. We will be staying elsewhere when we travel in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Business traveller
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was very helpful and pleasant. Breakfast buffet was fresh and delicious. Room was very clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Marg

Travelled with partner
Staff members were very helpful, room was great and breakfast was great
Stayed 1 night in Dec 2024

10/10 Excellent

Xinyu, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to HWY
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff went above and beyond to say hello and seemed happy while working.
Stayed 2 nights in Dec 2024

10/10 Excellent

brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! The hotel was beautifully decorated for Christmas, the staff was friendly and the rrom was spacious. Great place to stay for families!
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Breakfast was great for what it was. Everything was well kept and staff were friendly and attentive. Room was clean as was the common areas.
Stayed 1 night in Dec 2024

10/10 Excellent

Afshin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with great staff
Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had to play around with the TV to get it to work. The box was stuck in behind it and had a hard time getting channels afterwards unless you’re really close.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for a Shopping Trip
Excellent hotel. This is the third time I have booked this property for a December shopping trip. Location is excellent, close to all shopping. Room was excellent. Comfortable beds, very clean. Breakfast offered lots of choice, staff were very attentive to keeping the area well stocked and clean. The warm cinnamon rolls are worth the stay! My only suggestion would be to have a smaller portion of milk for cereal so that there would be less waste.
Stayed 1 night in Dec 2024

10/10 Excellent

NINA

Stayed 1 night in Nov 2024