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Grand Hotel Excelsior Port Royal

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Excelsior Port Royal

Breakfast, lunch, dinner served; beach views
Sun deck
Breakfast, lunch, dinner served; beach views
Breakfast, lunch, dinner served; beach views
Egyptian cotton sheets, down duvets, pillow-top beds

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Laundry

Explore the area

Map
1 Port Royal Street, Kingston, Saint Andrew
  • Fort Charles
    9 min walk
  • Lime Cay Beach
    2 min drive
  • Sabina Park
    23 min drive
  • Kingston (KIN-Norman Manley Intl.)
    10 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View

  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

Egyptian cotton sheets, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Park view
  • Sleeps 1
  • 1 Double Bed

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About this property

Grand Hotel Excelsior Port Royal

Boardwalk/promenade Kingston hotel in Port Royal with free breakfast
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Grand Hotel Excelsior Port Royal offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets and down comforters. Televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. This Kingston hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel Excelsior Port Royal. During your stay, you're just a quick walk from Old Gaol House. You'll find features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Red Jack, a fine-dining restaurant with a beachfront location
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 0.5 mi (0.7 km) from Fort Charles and 14.3 mi (23 km) from Jamaica Conference Center
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Excelsior Port Royal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3.5-star Kingston hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Red Jack - This beachfront fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Red Jack

Things to do

  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Lever door handles
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel Excelsior Port Royal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property's front desk is open during the following times:
  • Monday - Thursday: 6:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Grand Hotel Excelsior Port Royal Reviews

Reviews

6.4
Rating 10 - Excellent. 156 out of 804 reviews" "
Rating 8 - Good. 204 out of 804 reviews" "
Rating 6 - Okay. 199 out of 804 reviews" "
Rating 4 - Poor. 108 out of 804 reviews" "
Rating 2 - Terrible. 137 out of 804 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

WestJulie

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was clean, but outdated rooms. The kingside bed only had two tiny pillows. Toiletries were mismatched. So recommend making sure you bring your own. There wasn’t even handsoap or soap, only shampoo, no conditioner. Overall the stay was ok for what it was, and we would stay there again, given the price of places in Kingston itself. The property has high potential but could definitely use an overhaul, especially to the rooms. But overall clean and the staff were friendly and nice for the most part
Stayed 2 nights in Sep 2024

6/10 Okay

Jessica

Travelled with family, Travelled with partner
Liked: Staff & service
The best thing about this place is the staff. It’s ideal if you want to escape the world and have limited interaction with persons.
Stayed 5 nights in Sep 2024

6/10 Okay

Andrea

Was only staying for a few hours,so I check in 3pm and was leaving for the airport at 12:30 had was to put something on there freezer when I was ready to leave the was no one at the front dest the security try so hard going back and forth we finally found it and I leave would never go back there
Stayed 1 night in Sep 2024

6/10 Okay

Yvette Walters

Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathroom was full of mold ..had to leave a little early.. because wasn't comfortable... i wouldn't allow me to upload the pictures
Stayed 1 night in Aug 2024

8/10 Good

Sharmike

Liked: Cleanliness, staff & service
Friendly staff
It was a short quick trip that was well spent. The restaurant didnt have a lot of things on the menu but seevice was amazing. Friendly staff and clean environment.
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Disliked: Amenities, property conditions & facilities
Need update
Stayed 2 nights in Aug 2024

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
Disliked: Amenities
This property needs more repair and the rooms especially the flooring need to be cleaner.
Stayed 6 nights in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Johnny, El Paso

Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Susannah

Liked: Staff & service, amenities, property conditions & facilities
Massive room, really good air con. Bath wasnt very clean. Breakfast was limited and not that great. Pool didnt open at the times it said it would and the sea swimming was not permitted bt the hotel, too much rubbish. Stunning location to eat breakfast though.
Stayed 2 nights in Jul 2024

6/10 Okay

Everlin

Stayed 5 nights in Jul 2024

10/10 Excellent

Harold

Appreciate so much your service and your hospitality
Stayed 1 night in Jul 2024

10/10 Excellent

Rubenia

Liked: Cleanliness, staff & service, property conditions & facilities
I love it here. Service is excellent and staff are very nice
Stayed 2 nights in Jul 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
I like all the thlnks i will come back soon thank you for your service we give the good food
Stayed 1 night in Jul 2024

6/10 Okay

Sharon

Travelled with family and small children
Disliked: Amenities
The Rooms are not well kept and smells like moles, paints on walls are stripping and cobwebs in rooms
Stayed 4 nights in Jul 2024

6/10 Okay

Eunice

Liked: Cleanliness, property conditions & facilities
Property is well kept.
Stayed 14 nights in Jun 2024

4/10 Poor

donna, Laurelton

Travelled with family
Beautiful ground trees flowers and scenery but bathroom facilities poor toilets doesn’t flush properly breakfast stingy with one bottle of pancake syrup one pepper and salt bottle passing around from table to table
Stayed 3 nights in Jun 2024

6/10 Okay

John

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This property served its purpose in the convenience of being close to the airport. Amazing view. Property needs work
Stayed 1 night in Jul 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The views at this property were beautiful, a massive plus for me. Pleasant and friendly staff, good food (lovely traditional breakfast at weekend) & music. The outside of the hotel looks great, rooms need just a little TLC. Would stay again.
Stayed 4 nights in Jun 2024

8/10 Good

Tamarachante

Liked: Cleanliness, amenities, property conditions & facilities
My ac was leaking but the front desk is not 24hrs to notify anyone also don’t check in too late call first because front desk is not 24hrs
Stayed 1 night in Jun 2024

10/10 Excellent

Byran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the beaten path
I enjoyed my experience. If you’re looking for an authentic Jamaican experience off the beaten path with an amazing view of the harbor with a restaurant/bar this is the place for you. The DJ has a great music selection cool place to hangout with locals.
Stayed 2 nights in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the property is right on the water and has a spectacular view of the Kingston harbour.
Stayed 1 night in Jun 2024