Colonial Resort-1000 Islands

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Colonial Resort-1000 Islands

Front of property
Point of interest
Aerial view
Garden view
Point of interest

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Air conditioning
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

Map
780 King Street West, Gananoque, ON, K7G 2H5
  • Confederation Park
    14 min walk
  • The Woodview Inn
    9 min walk
  • Gananoque Station
    7 min drive
  • Kingston, ON (YGK-Norman Rogers)
    38 min drive

Room options

Standard Room, 2 Double Beds, Accessible

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room (Tennis court section, 3 double beds)

  • 29 sq m
  • Sleeps 6
  • 3 Double Beds

Standard Double Room, 2 Double Beds (Pool Section)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Single Jetted Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room (Tennis court section)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Double Beds (Tennis Court Section)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Colonial Resort-1000 Islands

Hotel with free parking, near Sculpture Park
Along with an indoor pool, this smoke-free hotel has an outdoor tennis court and a seasonal outdoor pool. Self parking is free. Other amenities include conference space, a library, and express check-out.
Colonial Resort-1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the overall value at Colonial Resort-1000 Islands. During your stay, you'll be within walking distance of Confederation Park. You'll find features like free self parking, plus an indoor pool and outdoor tennis court. This property offers pet-friendly amenities like food and water bowls.
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include meeting rooms, conference space, and a gift shop
  • Onsite recreation includes an outdoor tennis court
  • Guests speak favorably about the location and the value of their stay
  • Within a 15-minute walk of Confederation Park and Sculpture Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Colonial Resort-1000 Islands offers its guests a seasonal outdoor pool, an outdoor tennis court, and an indoor pool. A library, a terrace, and gift shops/newsstands are also featured at Colonial Resort-1000 Islands. Free self parking is available.

This 3-star Gananoque hotel is smoke free.

Languages

English, French, German

Property amenities

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Billiards/pool table
  • Indoor pool
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Gift shop/newsstand
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during November, December, January, February, March, and April.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open April 15 and close September 15.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort Spa
Colonial Resort 1000 Islands
Colonial Resort-1000 Islands Hotel
Colonial Resort-1000 Islands Gananoque
Colonial Resort-1000 Islands Hotel Gananoque

Colonial Resort-1000 Islands Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 209 out of 1001 reviews" "
Rating 8 - Good. 365 out of 1001 reviews" "
Rating 6 - Okay. 212 out of 1001 reviews" "
Rating 4 - Poor. 111 out of 1001 reviews" "
Rating 2 - Terrible. 104 out of 1001 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean but needs updating. The construction of units was very well done in its day but needs a makeover. New paint, doors, door locks, bathroom flooring etc.
Stayed 3 nights in Sep 2024

8/10 Good

Johanna

Stayed 1 night in Sep 2024

6/10 Okay

Ella

Stayed 2 nights in Sep 2024

10/10 Excellent

RASEDUR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Indoor pool was nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a walking trail, a pool table and two lounge areas
Stayed 1 night in Sep 2024

2/10 Terrible

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Love the location and size of lot. But badly outdated. Toilet not installed properly when they changed flooring. Bed hurt my back. In so much pain I canceled my return trip there (on my way back from Montreal. At one time probably was an excellent resort. Now I wouldn’t send my worst enemy there. Neeo new proper beds and proper installation of toilets every done there cheap cheap. Looks like run by slumlords
Stayed 1 night in Sep 2024

8/10 Good

Sadiqur

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Judith

Stayed 1 night in Aug 2024

4/10 Poor

Tari-An

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of riding and wanting to relax in the jacuzzi tub and watch some TV, the TV in fact has picture but super grainy. After asking at the front desk if this can be fixed, he gave me no confidence that it could be and was told there is nothing that can be done. I rode to the Canadian tire to grab a converter so that perhaps I could hook up my laptop. Asked the front desk for a refund for the adapter as it was purchased due to their deceitful advertising of TV in the room. Yes there was a TV, but not a working one. After being told that the TV was a complimentary service I advise why advertise a complimentary service that doesn't work. May as well not have the TV in the room. As many have mentioned this place is in serious need of an update and better service. We will see how the sleep is tonight and the breakfast option tomorrow.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Travelled with partner
While everything was clean, it was expensive. An update is needed for entire property.
Stayed 2 nights in Sep 2024

8/10 Good

Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Sep 2024

6/10 Okay

Samer

Travelled with family
Disliked: Property conditions & facilities
Old noisy not very clean breakfast normal, did mit wash the apples, just dumped from the bag in the bowl
Stayed 2 nights in Aug 2024

10/10 Excellent

Janta

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Kevin

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had an overpowering chemical smell from some kind of cleaning product. My wife, who has allergies, found breathing difficult. My eyes were burning. We were told we could not get our money back so our trip ended with a quick dinner then a drive home to sleep in our own bed at a cost of $153. This is so unfortunate because we had stayed at the Colonial years ago and had a wonderful experience. But there are new owners now. Our friend was also disappointed. Terrible experience.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Conveniently located to access Kingston, the family room had plenty of space. The pools, while dated, provided lots of entertainment for the family and the sauna was a nice surprise. As we are on an extended trip and cooking our own meals, the prohibition against any cooking appliances left us scrambling for dinner on our first night.
Stayed 2 nights in Sep 2024

2/10 Terrible

Tintu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Judith

Travelled with partner
Nice and clean. Reception was adequate but very businesslike without seemingly interested in us or what they were doing. Bathroom nicely updated but the rooms are otherwise somewhat dated.
Stayed 1 night in Aug 2024

10/10 Excellent

Yahaira

Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Stayed 1 night in May 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

LORNA

Stayed 3 nights in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Get what you pay for !
Room was comfortable and as advertised. Lacking exhaust fan in the bathroom & walls are thin as we woken up two straight nights by younger kids partying in room next to ours till 2am
Stayed 2 nights in Aug 2024

4/10 Poor

Samrin

Disliked: Cleanliness, property conditions & facilities
Spider, bugs, low maintenance, dirty carpets, smelly peed spots on bed, didn't like it at all
Stayed 1 night in Sep 2024

4/10 Poor

Yana, Alpharetta

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This is very run down property that needs major updates It should be much cheaper
Stayed 1 night in Aug 2024