The Bank House

3.0 star property

Choose dates to view prices

Photo gallery for The Bank House

Exterior
Exterior
Terrace/patio
Comfort Double or Twin Room
Deluxe Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
Bank House, Kings Staithe Square, King's Lynn, England, PE30 1RD
  • Custom House
  • Kings Lynn Minster
  • Castle Rising
  • Marham (KNF-RAF Marham)
    ‪33 min drive‬

Room options

Superior Double Room

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • River view
  • Sleeps 2
  • 1 Double Bed

Comfort Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Bank House

Hotel with a coffee shop, steps from Custom House
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a meeting room.
The Bank House offers 12 accommodations with espresso makers and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at The Bank House. During your stay, you're just a quick walk from Custom House. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a meeting room, a terrace, and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the location
  • Steps from Custom House and 3 minutes by foot from Kings Lynn Minster
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The Bank House also features a terrace and coffee/tea in a common area.

The hotel hosts a free manager's reception daily.
The Bank House has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: GBP 10.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Business services

  • A meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

Room amenities

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 10.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

The Bank House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 65 out of 88 reviews
Rating 8 - Good. 14 out of 88 reviews
Rating 6 - Okay. 7 out of 88 reviews
Rating 4 - Poor. 1 out of 88 reviews
Rating 2 - Terrible. 1 out of 88 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shoki

Business traveller
Liked: Cleanliness, property conditions & facilities
It did not have the wow factor, it was average, Bed was soft, parking was not at the site
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
well positioned to explore interesting town
Stayed 3 nights in Oct 2024

4/10 Poor

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good stay
Pretty good… loved the room. Breakfast was a little weird, we were instructed to move tables then the host leaned over us on 3 separate occasions!
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in elegant rooms
Enjoyed our stay in the ambience of this delightful 18th century house, very carefully restored for use as an hotel. Food was good and the room comfortable. The only drawback for two late eighty year olds was that the shower wasn't too easy to use for us. We also had an interesting problem with parking as we parked outside the flood defence wall and when we went to breakfast found the car shut out from the town because of an expected flood with an above normal high tide. We were able to retrieve it later in the morning fortunately.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

christine

Travelled with family
Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service
This was our third stay at The Bank House and the staff in general have always been friendly and helpful. The Bar areas are well appointed and service was good. Our room ( Purfleet ) was at the top of the building and had a nice view over the square. The room itself is a little dated ( Bathroom in particular) but had nice touches like a coffee machine / nibbles etc.
Stayed 1 night in Aug 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large lovely room overlooking Great Ouse in ancient building of much charm and history. Helpful front desk staff. Area around hotel made one feel as if one were in the Low Countries. Amazing architecture.
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Adrian

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one night stay.
Good one night stay. Lovely building. Close to the town centre. Very nice breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room with a view
Attic room, so a couple of flights of stairs, but the guy at check in carried both our cases upstairs for us. Lovely view of the Great Ouse. We enjoyed people watching from the two window. Appreciated the electric fan in the room. Breakfast was nice and the staff helpful and pleasant. The lady staff member enjoyed a laugh when she mistook my bearded husband gor another bearded guest.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Breakfast was really good. Area around the hotel was pretty dead, but there were a few good restaurants. Public parking was difficult to navigate
Stayed 1 night in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing 3 days with full support.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul, Tunbridge Wells

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12 bedrooms in an historical building next to the River Ouse with plenty of car parking and within easy walking distance of rail and bus stations and the town centre. Locally the Bank House is known for its restaurant, which did not disappoint. A lovely room also. The electric shower was slow to work and difficult to control, but that was my only complaint. I'd stay there again.
Stayed 1 night in May 2024

10/10 Excellent

E Clothier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Lovely hotel with super, welcoming staff. Excellent food in the restaurant as well. Could not have had a better stay.
Stayed 1 night in May 2024

10/10 Excellent

linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location for a visit to historic Kings Lynn. Hotel staff were friendly and knowledgeable of area. Breakfasts exceptional in variety and cooking. The restaurant had a reasonably priced menu with well cooked food. Room amenities good even in the Garret room.
Attic bedroom
View from window
Stayed 4 nights in May 2024

6/10 Okay

christine

Liked: Cleanliness, staff & service
This was a delightful building but it was very noisy
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
The only issue is parking. The Kings Lynn parking machine requires you to feed coins for limited hours. I had to download their unique pay app to avoid feeding the meter every few hours day and night.
Stayed 2 nights in Apr 2024