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Gorillas City Centre Hotel

3.0 star property

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Photo gallery for Gorillas City Centre Hotel

Exterior
Reception
Terrace/patio
Sports bar
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Kigali, P.O. Box 1782, Kigali
  • Union Trade Center
    ‪14 min walk‬
  • Mambas Club
    ‪5 min drive‬
  • Kigali Genocide Memorial Centre
    ‪6 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪20 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, City View

Twin Room, City View

Twin Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Front of property

Oasis Park

  • Pool
  • Breakfast included
  • Kitchen
  • Parking included
4.4 out of 5, Excellent, (62)
The price is €78
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Oasis Park

About this property

Gorillas City Centre Hotel

Hotel in Kigali with free breakfast and a 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Gorillas City Centre Hotel offers 31 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Gorillas City Centre Hotel. During your stay, you'll be within walking distance of Union Trade Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy local cuisine while dining at The Silverback
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • 14 minutes by foot from Union Trade Center and a 3-minute drive from Ntarama Church
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business center on site. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Gorillas City Centre Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kigali hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
The Silverback - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Silverback

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gorillas City Centre Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Airport shuttle fee per child: USD 20.00 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Gorillas City Centre Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Gorillas City Centre Hotel Kigali
Gorillas City Centre Hotel
Gorillas City Centre Kigali
Gorillas City Centre
Gorillas City Hotel Kigali
Gorillas City Centre Hotel Hotel
Gorillas City Centre Hotel Kigali
Gorillas City Centre Hotel Hotel Kigali

Gorillas City Centre Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

CHIRAZ

Liked: Staff & service
All staff work very hard to please clients. Wonderful people. We can see a big efforts to please the clients. This is what I really appreciated.
Stayed 7 nights in May 2023

8/10 Good

Suwadu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Frank, Warrington, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My luggage was left behind in Cairo for the two nights I spent in Kigali. The staff at the hotel could not have been more understanding or helpful. They sent someone to get me a toothbrush and toothpaste, accompanied me into town to buy clothes and helped me to contact the airline as the airport staff would not give me their local contact details. I cannot praise them highly enough.
Stayed 3 nights in Oct 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Was a lower cost hotel in a very quiet city centre
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Highlights from a short stay
The staff is very helpful and kind, I can only say good things about the interaction I had with them. For the first time ever I also got my shirts ironed properly and at a very affordable price. The room isn't in great condition: very stained carped and stench of smoke. In my view, the restaurant is overpriced if you want to have lunch/dinner. Breakfast was decent, though.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave us what we needed for overnight stop on way to border. In centre of town so a bit noisy
Stayed 1 night in Jan 2018

8/10 Good

David, Highlands of Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff - hotel close to the city
This is my fifth visit to Gorillas. There is always a warm welcome from the staff. The rooms are comfortable. The meals are generallly very good, particularly the breakfasts.
Stayed 5 nights in Sep 2017

10/10 Excellent

mike, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff
I recently spent a week in the city and found a home away from home. The staff was friendly and very helpful. The hotel is a perfect place to relax after a busy day. It is a great place to have dinner guest as the restaurant does a great job with both food and service. I will look forward to my next stay.
Stayed 9 nights in May 2017

10/10 Excellent

JD , new york ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional elegant staff located in city center.
This was my 5th stay since '11. The staff and location make this the best, secure stay in the city center. Tell 'em JD sent ya.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
I had a very comfortable stay at the Gorillas City Centre Hotel. Very convenient for my meetings, with nice food and friendly staff and atmosphere

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
While the per night cost was good, for a three star I would have expected more in terms of comfort, cleanliness and engagement of the staff.

8/10 Good

vanessa, Saginaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorry no gorillas
Great location and very comfortable Good price good value

8/10 Good

Rockower

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorillas
Gorillas was fine-albeit a tad pricey. Decent rooms, good hot water and good breakfast in a fine location.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Salime Abdel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in a peaceful area
Nice quite small hotel, friendly staff
Stayed 6 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店附近环境好，幽静，離市中心步行不遠，約廿分鐘，每天沿樹旁漫步往來市區與酒店間，非常舒適。且價錢不貴，值得。
Stayed 4 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Staff & service

10/10 Excellent

Adriaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dieter

Liked: Staff & service
accetable Hotel.