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GRAZIA HOTEL & APARTMENTS

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GRAZIA HOTEL & APARTMENTS

BBQ/picnic Area
Terrace/patio
Executive Apartment, 1 Bedroom
Executive Apartment, 1 Bedroom, Kitchen | Living area
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
KG 624 ST, KN rd, Kigali, Kigali City
  • Rwanda Development Board
    11 min walk
  • Kigali Convention Centre
    12 min walk
  • Kigali Heights
    15 min walk
  • Kigali (KGL-Kigali Intl.)
    16 min drive

Room options

View all photos for Executive Apartment, 1 Bedroom, Kitchen

Executive Apartment, 1 Bedroom, Kitchen

Executive Apartment, 1 Bedroom, Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

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The price is €217
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includes taxes & fees
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About this property

GRAZIA HOTEL & APARTMENTS

Hotel in Kigali with 2 restaurants and 15 outdoor pools
2 restaurants, 15 outdoor pools, and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a snack bar/deli, coffee/tea in a common area, and dry cleaning.
GRAZIA HOTEL & APARTMENTS offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Memory foam beds feature Egyptian cotton sheets and premium bedding. 42-inch LED televisions come with premium satellite channels. This Kigali hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided daily.
15 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at GRAZIA HOTEL & APARTMENTS, you'll be within walking distance of Kigali Convention Centre. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the 15 outdoor pools
  • Indulge with deep-tissue massages, body scrubs, or manicures and pedicures at the spa
  • Amenities include locker space, laundry facilities, and an elevator
  • Within a 15-minute walk of Kigali Convention Centre and Rwanda Development Board
GRAZIA HOTEL & APARTMENTS offers its guests 15 outdoor swimming pools. There are 2 restaurants on site, along with a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, barbecue grills, and coffee/tea in a common area are also featured at GRAZIA HOTEL & APARTMENTS. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Kigali hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
GRAZIA HOTEL & APARTMENTS has 2 restaurants on site.
A hosted evening meal is available for a surcharge daily.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants
  • Free daily reception
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of USD 0

Things to do

  • 15 outdoor pools
  • Full-service spa

Family friendly

  • 15 outdoor pools
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Hand-held shower head
  • Height-adjustable showerhead
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Memory-foam mattress
  • Premium bedding

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at GRAZIA HOTEL & APARTMENTS

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grazia & Apartments Kigali
GRAZIA HOTEL & APARTMENTS Hotel
GRAZIA HOTEL & APARTMENTS Kigali
GRAZIA HOTEL & APARTMENTS Hotel Kigali

GRAZIA HOTEL & APARTMENTS Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Diana

Disliked: Staff & service
There was construction going on during my stay. I was told it would only be loud between 11am - 6pm. The noise started earlier and continued later than told. Lots of mosquitoes in room and no net or bug spray provided. Unfortunately my stay was not as enjoyable as I had hoped for.
Stayed 1 night in Jan 2024

8/10 Good

ALAN

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The vibe and atmosphere was good and laidback. Room was next to the pool area creating easy access. The gym is a bit old.
Stayed 1 night in Jan 2024

4/10 Poor

Cathy

Liked: Cleanliness
Disliked: Staff & service
Very likely there are better places to stay in Kig
Perhaps an entirely new set of staff is needed here. Apart from the massuese, who does an excellent job at massage, one bfast attendant and the breakfast eggs chef, everyone else was really not at all attentive to my needs. From no water in my room, to malfunctioning a/c, awful internet, no follow through on booking requests. Most ime I felt that I was in the way of staff enjoying themselves, the bartender who carried on anpersonal conversation on her cellphone for all to hear, the front desk staff wearing their bedroom slippers and badly stained uniform etc etc. it was my first time to Rwanda, and the first hotel I stayed at during the visit. Hopefully it’s not the norm for all Kigali hotels, so maybe try somewhere else.
Stayed 3 nights in Jul 2023

8/10 Good

Alison

Liked: Staff & service
Friendly staff. Comfortable rooms.
Stayed 5 nights in Jul 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Olvis Paul

Stayed 2 nights in Jun 2023

8/10 Good

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price is affordable, the room was cleaned, and the service is acceptable based on the price. I would not mind staying here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Caleb, Darlington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not as fancy as a major hotel, so don't expect the Marriott, but pleasant, quiet, convenient neighborhood, and good value.
Stayed 2 nights in Jun 2023

10/10 Excellent

Thomas

Stayed 3 nights in May 2023

10/10 Excellent

Stephen

Stayed 5 nights in Apr 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

10/10 Excellent

Trevor, Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff breakfast and massage
Stayed 1 night in Apr 2023

10/10 Excellent

Vrabcho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Silvano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
A very nice room with a great view, great service
Stayed 4 nights in Jan 2023

8/10 Good

Sanna

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was new and very clean, they still do some construction works when i was staying there
Stayed 1 night in Nov 2023

8/10 Good

Mariana, Sao Paulo

Business traveller
Liked: Cleanliness, staff & service, amenities
Probably because it was an international event in town, the prices were very high and incompatible with the service provided. Breakfast could be better, as well as shower maintainance. Bed is large and very comfortable, hotel is in a very quiet neighborhood, staff is friendly and the pool seems to be pleasant (although I did not have the time to enjoy it). Evening playlist at the restaurant was definetly the best of my experience.
Stayed 3 nights in Oct 2023