Dmall Hotel

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dmall Hotel

Reception
Terrace/patio
Reception
Reception
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Gym
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
Plot No.145, KG 9 Avenue, Nyarutarama, Kigali
  • Rwanda Development Board
    6 min walk
  • Kigali Heights
    20 min walk
  • Red Handi Indian Cousin
    4 min walk
  • Kigali (KGL-Kigali Intl.)
    12 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 1 Queen Bed

  • 26 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • 28 sq m
  • Hill view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Room, 1 King Bed

  • 28 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • 46 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 King Bed

Similar properties

About this property

Dmall Hotel

Kigali hotel in Remera with a casino and free breakfast
A casino, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a bar/lounge, a conference center, and a business center.
Dmall Hotel offers 36 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Dmall Hotel, you're just a quick walk from Rwanda Development Board. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at Dmall
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 6 minutes by foot from Rwanda Development Board and a 4-minute drive from Kigali Convention Centre
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A casino, a fitness center, and a terrace are also featured at the business-friendly Dmall Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 4-star Kigali hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Dmall - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Dmall

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Casino (1076 square feet of space)
  • Casino gaming table
  • Casino slot machine
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 20481816

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dmall Hotel Kigali
Dmall Kigali
Dmall Hotel Hotel
Dmall Hotel Kigali
Dmall Hotel Hotel Kigali

Dmall Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 56 reviews" "
Rating 8 - Good. 18 out of 56 reviews" "
Rating 6 - Okay. 8 out of 56 reviews" "
Rating 4 - Poor. 1 out of 56 reviews" "
Rating 2 - Terrible. 6 out of 56 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

cindy

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC did not work everything feel dirty. Bathroom with mold.

10/10 Excellent

Miguel, PONCE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super super super. Staff. Food Room. Waoooo
Stayed 1 night in Jun 2024

10/10 Excellent

Phanuel

Liked: Staff & service
Quality service.
Stayed 2 nights in Jun 2024

2/10 Terrible

MITESHKUMAR, Nairobi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
they never sent vehicle to pick me from airport yet it was agreed
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

6/10 Okay

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair value
Rooms were very good and clean. It was also well located for my needs and 15min from the airport. It was generally good value.
Stayed 5 nights in Mar 2024

8/10 Good

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for business
Well priced hotel . Has its own little casino and a Chinese restaurant but no separate bar area. Staff were pleasant and food good and well priced .
Stayed 4 nights in Mar 2024

8/10 Good

Oluwafemi

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Central hotel
Hotel is central to most places
Stayed 8 nights in Feb 2024

10/10 Excellent

Eunje

Stayed 1 night in Dec 2023

10/10 Excellent

Anthony Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
I've really enjoyed my stay at the Dmall Hotel as the hotel was amazing. Cleanliness is a priority and the room also spacious at Dmall Hotel. I enjoyed the breakfast too and hope to be back again.
Stayed 2 nights in Dec 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was very good and care was demonstrated willingly.
Stayed 2 nights in Aug 2023

8/10 Good

David, Simpsonville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great room, great breakfast. My only complaint would be traffic noise.
Stayed 1 night in Jul 2023

6/10 Okay

Pilar

Stayed 1 night in Jul 2023

8/10 Good

layo

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport but without the plane noise. Good attentive staff and very helpful.Good location to go downtown. Food was OK but breakfast needs some work
Stayed 3 nights in Mar 2023

10/10 Excellent

George

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, clean and friendly staff.
Stayed 4 nights in Mar 2023

6/10 Okay

Sabiu

Stayed 5 nights in Feb 2023

10/10 Excellent

Remilekun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is good. Decent and central area with easy access to everywhere. Complimentary airport shuttle was prompt and smooth. Check-in was seamless. There is a supermarket on site with virtually everything you need. Complimentary bottled water were supplied daily. Breakfast was average though. The staff were courteous, pleasant and friendly. Special shout out to Sandra, Deborah and the ever smiling Nadege. So also the driver and cleaning staff. I recommend.
Stayed 2 nights in Feb 2023

8/10 Good

Babajide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2023

6/10 Okay

EMMANUEL

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Love they offered airport transportation. That’s always important for me. Nice city view from my hotel room. Breakfast was ok. They’re more of an Asian hotel so their food selection was mostly Asian instead the of an African cuisine. Wish the hotel had a pool. Overall great hotel to stay at.
Stayed 6 nights in Oct 2022

2/10 Terrible

Ofir

Business traveller
Liked: Cleanliness
Disliked: Amenities
This hotel is designed for Chinese clientele and doesn’t have the flexibility required for guests out of this target group. It doesn’t have the service standards expected. I had to argue even for the basics advertised so the perks of what Expedia call vip obviously didn’t exist at all.
Stayed 3 nights in Jul 2022

4/10 Poor

Pierre

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Ronny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location. Friendly and helpful staff. The king size bed and it's matras is what one would expect in 5 star hotel. It's attached Chinese resto renders the stay into a culinary delight. Keep it up and this is definitely my favourite hotel in East Africa.
Stayed 1 night in Nov 2021