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Arkanchi Hotel

3.0 star property
VIP Access

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Photo gallery for Arkanchi Hotel

Property grounds
Standard Single Room | View from room
Standard Twin Room | Bathroom
Property grounds
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • All-inclusive
  • Gym
  • Laundry
  • Room service

Explore the area

Map
10 Pahlavon Mahmud, Khiva, 220900
  • Dishon-Qala
    ‪6 min walk‬
  • Alla Kuki Khan Madrasah
    ‪9 min walk‬
  • Tosh-hovli Palace
    ‪9 min walk‬
  • Urgench (UGC-Urgench Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 28 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About this property

Arkanchi Hotel

Hotel with free breakfast, a quick walk to Dishon-Qala
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, spa services, and concierge services.
Arkanchi Hotel offers 41 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Khiva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Arkanchi Hotel. During your stay, you're just a quick walk from Dishon-Qala. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Within a 10-minute walk of Dishon-Qala and Tosh-hovli Palace
  • Airport shuttle service available for a fee
Some rates at Arkanchi Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness center, spa services, and a terrace are also featured at the business-friendly Arkanchi Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Khiva hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Arkanchi Hotel has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Arkanchi Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Spa services

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arkanchi Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.40 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Arkanchi Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.
  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Arkanchi Hotel Khiva
Arkanchi Khiva
Arkanchi
Sobir Arkanchi Hotel Khiva
Arkanchi Hotel Hotel
Arkanchi Hotel Khiva
Arkanchi Hotel Hotel Khiva

Arkanchi Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 99 reviews
Rating 8 - Good. 25 out of 99 reviews
Rating 6 - Okay. 4 out of 99 reviews
Rating 4 - Poor. 1 out of 99 reviews
Rating 2 - Terrible. 0 out of 99 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Anush

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean hotel
Friendly staff and good clean hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Sebastiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would gladly return to this hotel
The hotel is located in the best area of ​​the old town, very kind staff, spacious and clean room, good breakfast. The roof terrace is beautiful, with a small bar open in the evening. We went up to the tragedia and it was beautiful. It could be used better, because it really has great potential. Khiva is a jewel and will remain in our hearts forever! Highly recommended as a tree. Thanks for everything!
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Location and Staff
The hotel is in an ideal location, all the staff were super friendly and wanted to help you at every opportunity they could. Couldn’t have asked for a better stay. The breakfast was lovely, you are a minute walk away from most of the best sights in Khiva. Highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

ABDUL A

Stayed 1 night in Sep 2024

10/10 Excellent

Ahmad

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Remzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff was extremely helpful and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the mesmerizing Kalta Minor Minaret with its blue and green ancient coloring that you can’t take your eyes off. You can even see it well from the hotel’s rooftop. The hot breakfast had nice variety of local dishes to choose from such as pumpkin oven baked samsa, fresh and dried fruits, fresh vegetables.The wi-fi was also good, although at times they had to restart it to keep up with the number of guests using it. Hot water in the shower. Air conditioned room. Also, I liked that it was quiet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was immaculate. You could literally off to eat off the floor. The staff was friendly. They went over and beyond to help you. The restaurants are all around you so where the sites are very walkable easy to get to service was great. The rooms are really nicely done Water pressure. Excellent beds were comfortable. Air-conditioning worked fabulous all around. I highly recommend this place if you come to Uzbekistan!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff, well organized airport pickup and forward transport
Stayed 3 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Polite staff on reception who can speak English. Lovely large room with two single beds. Modern bathroom with walk-in shower. Taxis can park right outside. Superb location.
Stayed 1 night in May 2024

10/10 Excellent

Leon

Stayed 3 nights in Apr 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within the walls of historic Khiva
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice terrace and good location
The hotel is clean, the location is excellent, and the staff is very accommodating. They allowed us to check in early and check out late. The only downside was the pillows, which were very hard.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, lovely room, great location
The location is excellent. Hotel looks grand and is openly visible from the main Ichan Kala. The staff at this hotel were pleasant and extremely helpful. They speak excellent english. On the night of our arrival, our Yandex driver was lost and we couldn't find the hotel as we were unfamiliar with the location. We called the hotel for help and a staff very kindly came to look for our car, and even took over the wheels of our driver who was visibly very tired from the long drive. He helped to drive us to the door step of the hotel safely, and even offered the driver a seat to rest in the hotel as it was very late at night. We didn't get the name of that staff, but hope that the hotel could relay our compliment and gratitude so that he can see our message to him. We are extremely grateful for his help, and we find his kindness very heartwarming. He definitely left a mark of great impression in our hearts and we will never forget that night. We are also very happy with our room, which was clean and very comfortable. The room definitely looks better than the photos I took. The breakfast provided was one of the best we have had out of staying at 6 hotels in Uzbekistan and as bonus it comes with great variety of vegetarian options. We had a wonderful time in Khiva and the hotel and the staff made our trip even more pleasant.
Stayed 3 nights in Nov 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
a grear place to stay while in Hiva
Stayed 4 nights in Nov 2023

6/10 Okay

Helio

Stayed 1 night in Oct 2023

8/10 Good

alexander

Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful, generous, and flexible. The property is beautiful and perfectly located for a great experience in Khiva.
Stayed 1 night in Jun 2023

10/10 Excellent

KARIM

Stayed 1 night in May 2023

8/10 Good

TAN

Stayed 2 nights in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place - really everything. The location, the staff, the breakfast and the roof top terrace is stunning. Would recommend to anyone going to Khiva
Stayed 2 nights in Mar 2023

10/10 Excellent

Rodrigo Otavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. Friendly front desk staff. Clean, warm, wifi worked great, close to the main sites, breakfast was ok.
Stayed 5 nights in Dec 2022

10/10 Excellent

Nathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Very accommodating and the views from the terrace unbelievable. I would recommend the spring and autumn seasons. The winter can be bitter cold and the summer brutally hot, but you will have the place to yourself.