Veranda Natural Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Veranda Natural Resort

2 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Traditional Villa, 4 Bedrooms, Non Smoking, Garden View | Terrace/patio
Bungalow Suite Deluxe
Superior Family Retreat | Beach/ocean view
Balcony

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

Map
Kep Hillside, Kep, Kep
  • Kep National Park
    2 min walk
  • Chau Chau Restaurant
    11 min walk
  • Kampot Train Station
    34 min drive
  • Phu Quoc (PQC-Phu Quoc Intl.)
    734 min drive

Room options

Villa Family

  • 76 sq m
  • Sleeps 4
  • 2 Queen Beds

Hillside Suite Bungalow

  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Four Bedroom Pool Villa

  • Mountain view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

Cliff Residence Ocean Superior

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Cliff Twin bed

  • 32.5 sq m
  • Sleeps 2
  • 2 Twin Beds

Cliff Residence Garden Superior

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Family Ocean Retreat

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Bungalow Suite Deluxe

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Cliff Residence Double

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Sunset Retreat

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Residence Penthouse

  • 59.4 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

Private Wooden Cottage

  • 63 sq m
  • Sleeps 6
  • 2 King Beds

Traditional Villa

  • Sleeps 12
  • 2 King Beds and 4 Twin Beds

Vacation Villa

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Traditional Villa, 4 Bedrooms, Non Smoking, Garden View

  • 100 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Superior Family Retreat

  • 90 sq m
  • Partial ocean view
  • Sleeps 4
  • 4 King Beds

Suite Wooden Bungalow

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Stone Villa

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Vacation Villa Penthouse

  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Residence Rosewood

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Veranda Natural Resort

Hotel with 2 outdoor swimming pools, steps from Kep National Park
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 poolside bars, 2 bars/lounges, and a snack bar/deli.
Veranda Natural Resort offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Kep hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Veranda Natural Resort, you're just a quick walk from Kep National Park. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools. Some of the pet-friendly amenities this property offers include an off-leash area and litter boxes.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at The Secret
  • Take a swim in the 2 outdoor pools
  • Treat yourself to hot stone massages, manicures and pedicures, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room, bike rentals, and scooter/moped rentals
  • Steps from Kep National Park and 10 minutes by foot from Crab Market
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including an off-leash area and litter boxes
Veranda Natural Resort offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at Veranda Natural Resort. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Kep hotel is smoke free.

The Secret - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Secret

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike shuttle
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Scooter/moped hire
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • An off-leash area and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Veranda Natural Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Veranda Natural Resort Kep Province
Veranda Natural Resort Kep
Veranda Natural Kep
Veranda Natural
Hotel Veranda Natural Resort Kep
Kep Veranda Natural Resort Hotel
Hotel Veranda Natural Resort
Veranda Natural Resort Kep
Veranda Natural Resort Hotel
Veranda Natural Resort Hotel Kep

Veranda Natural Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 32 reviews" "
Rating 8 - Good. 8 out of 32 reviews" "
Rating 6 - Okay. 0 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dora

Travelled with group
Liked: Amenities, property conditions & facilities
Beautiful and restful retreat. Despite being some of the only guests, all facilities were open and we were treated like royalty - the two swimming pools are beautiful, spa provided full service and food was excellent. We would definitely go back again and recommend it to anyone who needs a break.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
long stay was too short
I stayed for only 6 nights and wished I could stay 3 weeks; a place where I was able to relax and feel pampered, make a home base for local touring, but also to read, contemplate, and heal. Also ate nearly all my meals at Secret restaurant: Amazing food and sincerely warm hospitality.
Stayed 6 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Kep
Really lovely spot. Great service. The best thing about this hotel is the excellent infinity pool and brilliant spa treatments. Don’t even think of going to someone local to save money. The girls here are amazing at massage and nail treatments.
Stayed 3 nights in Mar 2024

8/10 Good

Lurae

Travelled with partner
Liked: Staff & service, amenities
Ok resort. Shower does not drain. Bathroom flooded everytime we showered. Hotel is outdated. Ok for short term
Stayed 2 nights in Feb 2024

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at the Veranda Natural several times. It really is a unique and amazing property that I highly recommend. The rooms are blended into the surrounding natural landscape and both pools are well maintained. Each room is created differently. Beautiful place to relax and enjoy.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Stayed 3 nights in Nov 2023

10/10 Excellent

ERIC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic elegance, surrounded by natural beauty. Spent 2 nights. Late check out gracias granted.
Stayed 2 nights in Aug 2023

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great breakfast, nice pool and beautiful sunsets.
Stayed 3 nights in Feb 2023

10/10 Excellent

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, scenery, staff, and food.
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I spent 3 nights at the resort with many friends. The staff is excellent, easy to understand/speak English and always check how things where and all staff greeted me as they past.While the room was very large and comfortable with nice view it's a bit worse for wear. The entire resort looks like Covid-19 has been difficult over the last 18 months. I was at the resort about two and half years ago and the property was incredible. While the structure is there many thing look in disrepair from a lack of staff. I wish the resort well and hopefully Covid will end soon so they can get more guest to pay for the proper amount of employees such a large property requires. Perhaps I will try again next year.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay but my only problem was the number of stairs! If you are elderly or handicapped, it is not the place to stay. If you are young, healthy, and no problems climbing many stairs you would like it. The room was large, clean, and had all that was needed for a pleasant stay. The staff was very helpful and pleasant. The breakfast was the usual fare and good. There are 2 swimming pools and both clean and set in relaxing areas of the hotel. The only other thing I can say is I would have preferred a softer bed.
Stayed 2 nights in Jun 2020

10/10 Excellent

Johan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest place in Kep. Beautiful location and setting. If you make it to Kep this is the place to stay.
Stayed 2 nights in Jan 2020

8/10 Good

Bunleng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veranda Resort is absolutely unique! Set amongst tropical gardens and the use of stone and timber in all buildings is awesome. Loved the Infinity pool and the garden pool. Both really well maintained and look beautiful. We were sad to leave.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort I have ever stayed at, just outstanding in every way.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most of the staff. Those I liked were all friendly and helpful. The property was beautiful and very clean. I would recommend this resort to anyone I know. What I didn't like was the fact that I was made to pay for extra person for breakfast. I booked 2 rooms. Room 1 had my wife and I and my daughters age 2 and 5. Room 2 had 3 adults, 1 child age 2. When I booked, it said 3 adults per room (breakfast included). I don't think I should have been charged extra breakfast fee. The kids don't even eat much. They should not be considered. This place is high class, but the way they charged kids for the free breakfast was very petty and not a good look. Also, my other annoyance was the fact that there was one person who obviously appeared to work there, appear to monitor us the whole time during breakfast. He was not cambodian. He only seemed to greet non cambodians. It made me and my group feel awkward. He just stared and looked and not talk to us. That rubbed me the wrong way.
Stayed 2 nights in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Great Resort
This was a great experience, as usual. Great rooms, and the resort is built to make you feel like you are wondering through a jungle. Two pools are fantastic. Lots of places to lounge around.the only downside is that the road to the resort is in terrible condition, making it difficult for cars, tuk tuks, and even walking. I received a kind and honest note from the manager describing the situation and their stand-off with the government about paving it. Despite this, it does make it reduce my rating from a 5 to a 4. Hopefully they will rectify this in the future, because it’s a fantastic resort.
Stayed 1 night in Jun 2019

10/10 Excellent

SOPHIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

SUNG SOO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sujin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Eric

Stayed 1 night in May 2023

10/10 Excellent

SUNG SOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023