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Comfort Suites Kelowna

4.0 star property

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Exterior
Indoor pool
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Orchard Park Mall
    ‪3 min drive‬
  • Kelowna General Hospital
    ‪8 min drive‬
  • UBC-Okanagan
    ‪11 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

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Room

Room

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Fairfield Inn & Suites by Marriott West Kelowna

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (755)
The price is €111
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Fairfield Inn & Suites by Marriott West Kelowna

About this property

Comfort Suites Kelowna

Family-friendly hotel with free breakfast and a 24-hour health club
Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Housekeeping is available on request.
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Comfort Suites Kelowna gets good marks from our customers. During your stay, you'll be within walking distance of Orchard Park Mall. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Splash around at the waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Orchard Park Mall and 8 minutes from Kelowna General Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Comfort Suites Kelowna, you'll find an indoor pool, a waterslide, a 24-hour health club, and a hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 258 square feet (23 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Comfort Suites Kelowna. Self parking is free.

This Art Deco Kelowna hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Ski passes
  • Stereo
  • TV in common areas
  • Waterslide

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 258 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1043 reviews
Rating 8 - Good. 303 out of 1043 reviews
Rating 6 - Okay. 85 out of 1043 reviews
Rating 4 - Poor. 40 out of 1043 reviews
Rating 2 - Terrible. 34 out of 1043 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hemant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and well maintained. Has a lot of free parking in well lit area which felt very safe. Everything was good and staff was amazing. Would recommend hotel to leave couple bottles of water in room.
Stayed 1 night in Dec 2024

6/10 Okay

gillis

Pool had lots of chlorine. Shower door in room leaked creating pool of water on floor.
Stayed 3 nights in Dec 2024

6/10 Okay

Brittany

Travelled with family and small children
Liked: Amenities
Overall its a very affordable place to stay with continental breakfast. Hottub was not very clean and no towels were available at the pool. Hallways/rooms echo a lot so it was quite noisy.
Stayed 1 night in Dec 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice hotel, breakfast was good, people were nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

Ingrid

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed bag but generally good
I found one of the people at the front desk to be rather interrupting and abrasive, although she did seek to resolve our issue, so kinda evened out. Very loud furniture moving above us for 3 hours one night. Not resolved with call to front desk. Otherwise, clean, fun, comfy room. Decent continental brekkie, decent pool and hottub. Clean, nice open rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammad, North Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindly hospitals
Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 1 night in Dec 2024

8/10 Good

Tom

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Stayed 1 night in Dec 2024

10/10 Excellent

Burkhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to airport
Stayed 1 night in Dec 2024

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub floor needs cleaning and had too much foam. On first day I asked housekeepers in nearby room if they serviced room daily and was told they come in to empty garbage, replenish towels and coffee supplies only. That did not happen during our 3 night stay. Ice machine on main floor broken for all 3 days.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Stayed 1 night in Dec 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Shelby

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Shelby

Travelled with family
Liked: Cleanliness, staff & service
Customer service is fantastic! Staff is very friendly.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Clean, friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room for a standard which surprised us. very comfy bed, and slept like a baby after a long flight. Price is very good and we have stayed in many hotels in Kelowna. Staff were waiting for us when we arrived late.
Stayed 1 night in Dec 2024