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Comfort Suites Kelowna

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Kelowna

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool
Lobby
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Pet-friendly
  • Hot tub
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Mission Creek Regional Park
    3 min drive
  • Orchard Park Shopping Centre
    3 min drive
  • Orchard Park Mall
    3 min drive
  • Kelowna, BC (YLW-Kelowna Intl.)
    9 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Sitting Area, Non Smoking

Deluxe Room, 2 Queen Beds, Sitting Area, Non Smoking

Deluxe Room, 2 Queen Beds, Sitting Area, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Non Smoking

Junior Suite, 1 King Bed, Sofa Bed, Non Smoking

Junior Suite, 1 King Bed, Sofa Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Kelowna

Family-friendly Kelowna hotel in Rutland with free breakfast
Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space. Housekeeping is available on request.
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Comfort Suites Kelowna gets good marks from our customers. During your stay, you'll be within walking distance of Orchard Park Mall. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Splash around at the waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Orchard Park Mall and 8 minutes from Kelowna General Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Comfort Suites Kelowna, you'll find an indoor pool, a waterslide, a 24-hour health club, and a spa tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 258 square feet (23 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Comfort Suites Kelowna. Self parking is free.

This Art Deco Kelowna hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Things to do

  • 24-hour health club
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (258 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1001 reviews" "
Rating 8 - Good. 305 out of 1001 reviews" "
Rating 6 - Okay. 80 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Roseann Magno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, newly remodeled, great pool, friendly staff.
Stayed 4 nights in Aug 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Shanon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Harshbir

Stayed 2 nights in Aug 2024

6/10 Okay

Shelly

Liked: Staff & service, property conditions & facilities
Nice hotel. Room Was a little dirty but we came right after long weekend. My son loved the pool And breakfast was good.
Stayed 5 nights in Aug 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That I was able to check in early as my son had just underwent wisdom tooth surgery and needed to rest. The staff no issues and did not add any additional charges.
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded our expectations! We will be back
Stayed 1 night in Aug 2024

10/10 Excellent

JINGFENG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Aug 2024

8/10 Good

Adriana

Liked: Property conditions & facilities
Could be better
Stayed 2 nights in Aug 2024

8/10 Good

Aviva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Amanda

Disliked: Property conditions & facilities
Property was completely under remodel which we were not aware of. The lobby was a mess. Breakfast was terrible
Stayed 4 nights in May 2024

8/10 Good

Surinder

Liked: Staff & service, amenities, property conditions & facilities
The location and the friendly environment.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Size and decor of room was nice!
Stayed 1 night in Jul 2024

10/10 Excellent

Pawandeep

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfy bed, kids loved the pool, and would definitely stay here again.
Stayed 1 night in Aug 2024

8/10 Good

wasem

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was A grateful a breakfast , the staf was helpful. However was not Housekeeping afrer 4 pm.
Stayed 4 nights in Jul 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms, clean, quiet & close to shopping
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and property were overall clean. Daily breakfast was good with options for different tastes. The cleaning schedule for the room was odd but didn’t affect us. The bathroom was a bit dated and I had to clean the shower head as it was visibly dirty. Other than that small thing everything was good and we would stay again.
Stayed 5 nights in Jul 2024

8/10 Good

Qingqi

Travelled with family
The rooms looked very modern and color coordinated. Although, the sheets were dirty and had stains on it. The coffee machine was not washed and had dust and powder in it.
Stayed 1 night in Jul 2024

10/10 Excellent

Lei

Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

april candace

Disliked: Cleanliness, staff & service, property conditions & facilities
Ugg but Thanks Carla!!!
10 night work /vacation as my sister lives in Kelowna. I saw online there was renos going on. So I sent my sister over to ask ask, the staff assured her it would be done! So a week later she went and checked again, still some renos also the same reassureance as my husband needed a quiet place to work on zoom, so just days before our stay she went they said they were finished! Ten day stay I made my own bed 8 days out of 10, no bedding changes! 3 days we had do not disturb for a couple hours as my husband was on zoom! Toilet never cleaned bathroom never cleaned...brought us towels 2 times I had to ask. The first time the bed was made I asked the girl cleaning the rooms in the hall to do our room this was about the third day, she made the bed took out the garbage and gave us towels no cleaning! So two days they were removing doors and putting new ones on the rooms in our hall we had to leave my husband had to find a quiet place to work on zoom! Parking 6 nights on the street due to storage containers in lot! 8th day we left in the morning for over 2 hours and nothing again, I called down and complaind ther was no cleaning done and I had to take my own garbage out! She reassured me it is supposed to be done in the evening and we would get full services I said great! We went out came back bed made new towels thats it not even fresh bedding! So I went down talk to the desk they gave me the name of the gen manager Carla I spoke to her on the last day she took two nights off stay
Stayed 10 nights in Jul 2024