Best Western Plus Kelowna Hotel & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Suite, 2 Queen Beds, Non Smoking, Kitchen | Private kitchenette
Premium bedding, desk, laptop workspace, blackout curtains
Deep-tissue massages, 2 treatment rooms, massages
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
BBQ/picnic Area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking available
  • Bar
  • Pool
  • Gym

Explore the area

Map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Orchard Park Shopping Centre
    ‪7 min walk‬
  • Orchard Park Mall
    ‪11 min walk‬
  • Kelowna Golf and Country Club
    ‪3 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

Standard Room, 2 Queen Beds, Balcony, Courtyard View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Tower

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Kitchen

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Balcony, View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Balcony

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Living Room)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, No View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Kelowna Hotel & Suites

Eco-certified Kelowna hotel in Dilworth Mountain Estates with a full-service spa
This hotel features a full-service spa, an indoor pool, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite. Housekeeping is available on request.
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The wellness spa has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.
The free breakfast at Best Western Plus Kelowna Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Orchard Park Shopping Centre. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Relax with a drink at the pub
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to deep-tissue massages at The wellness spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Orchard Park Shopping Centre and Mission Creek Regional Park
  • Pets welcome for a fee (restrictions apply)
Best Western Plus Kelowna Hotel & Suites offers its guests a full-service spa, an indoor pool, and a spa tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 5910 square feet (549 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the eco-certified Best Western Plus Kelowna Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Kelowna hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
97 Street Pub - This pub serves lunch, dinner, and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (CAD 5 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 bar

Restaurants on site

  • 97 Street Pub

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5910 square feet of space)
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1002 reviews" "
Rating 8 - Good. 351 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms!
Stayed 2 nights in Oct 2024

10/10 Excellent

Danka

Business traveller
Stayed 3 nights in Oct 2024

8/10 Good

wolfgang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, we enjoyed the hot tub.
Stayed 1 night in Oct 2024

10/10 Excellent

nathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Breakfast not bad. Comfy beds. Would stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast included
Stayed 1 night in Oct 2024

2/10 Terrible

Shafik

Business traveller, Travelled with group
Disliked: Staff & service
Rude Staff
Extremely rude front staff
Stayed 1 night in Oct 2024

10/10 Excellent

Juliette

Stayed 2 nights in Jul 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff is very friendly and helpful. The beds are very comfortable. Nice location.
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Sep 2024

8/10 Good

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfy beds, very pleasant staff.
Stayed 2 nights in Sep 2024

8/10 Good

Sabrina

Business traveller
Liked: Staff & service, amenities
Disappointed with the change to breakfast. Bathroom cleanliness poor
Stayed 2 nights in Oct 2024

6/10 Okay

Bonnie

Everything was good except we wanted to use the freezer for our ice cream and had to trash it cause the freezer hadn’t been defrosted for a year or so so we couldn’t get anything in it!!
Stayed 1 night in Oct 2024

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, walking distance from Orchard Park Mall, and amazing views from the tower
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice. Clean, quiet, nice amenities in the room and the hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Charles

Travelled with partner
Rooms aren’t very clean. Looks like the glass windows have never been cleaned. Roof leaks on the top floor. Beds need new mattress as it has a huge dip in it and pulls you off the bed. Breakfast was awesome. Very kind staff Not worth the money for the rooms
Stayed 3 nights in Sep 2024

8/10 Good

Perry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, nice staff, excellent buffet breakfast, and centralized for shopping
Stayed 4 nights in Sep 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean however it needs an upgrade on windows its on the Highway and sound is an issue
Stayed 1 night in Sep 2024

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Lacey

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot to stay in Kelowna!
Stayed 5 nights in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this Best Western a few times a year and find it great value for money and an excellent, central location.
Stayed 1 night in Sep 2024

10/10 Excellent

Glaiza joy

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Trevor

Stayed 1 night in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nuce and clean, bright rooms with balcony.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024