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Hotel Gudauri Marco Polo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Gudauri Marco Polo

Luxury Villa | Living area
Luxury Villa
Luxury Villa | Terrace/patio
Reception
Helicopter/plane tours

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Gudauri Resort, Kazbegi, 4702
  • Gudauri Recreational Area
    1 min walk
  • Kobi Ski Area
    2 min walk
  • Sadzele Peak
    14 min drive

Room options

View all photos for Family Room Deluxe

Family Room Deluxe

Family Room Deluxe

  • 49 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite | Living area

Suite

  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room Standard

Family Room Standard | Living room

Family Room Standard

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Twin

Standard Twin

Standard Twin

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard King

Standard King

Standard King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Living area

Junior Room

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

  • 231 sq m
  • Mountain view
  • Sleeps 8
  • 4 King Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Living area

Gudauri Lodge

Pool
Breakfast included
Spa
Parking included
4.2 out of 5, Very good, (36)
The price is €369
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Gudauri Lodge

About this property

Hotel Gudauri Marco Polo

Ski-in/ski-out access for family fun on the slopes
Ski into Hotel Gudauri Marco Polo, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a sauna.
Hotel Gudauri Marco Polo offers 123 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature Frette Italian sheets. 32-inch LCD televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Gudauri Marco Polo, you're just a quick walk from Gudauri Recreational Area. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and ski-in/ski-out access
  • Steps from Gudauri Recreational Area and Kobi Ski Area
  • Airport shuttle service available for a fee
Have fun with onsite winter activities, including downhill skiing, snowboarding, and snow tubing. After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. Hotel Gudauri Marco Polo helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar or mingle with other revelers at the onsite nightclub.

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. This ski hotel also offers a complimentary children's club, a sauna, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kazbegi hotel.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10 AM.
Onsite venue - This buffet restaurant specializes in Regional cuisine and serves breakfast and dinner.
24-hour room service is available.

Languages

English, Georgian, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–10 AM: GEL 55 for adults and GEL 30 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Bowling alley
  • Downhill skiing
  • Fitness centre
  • Indoor pool
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • A hot tub

Family friendly

  • Arcade/games room
  • Bowling alley
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Minibar

More

  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GEL 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GEL 55 for adults and GEL 30 for children
  • Rollaway bed fee: GEL 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Gudauri Marco Polo Kazbegi
Gudauri Marco Polo Hotel
Hotel Gudauri
Hotel Gudauri Marco Polo
Hotel Marco Polo Gudauri
Marco Polo Gudauri
Marco Polo Hotel Gudauri
Hotel Gudauri Marco Polo Hotel
Hotel Gudauri Marco Polo Kazbegi
Hotel Gudauri Marco Polo Hotel Kazbegi

Hotel Gudauri Marco Polo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 78 reviews" "
Rating 8 - Good. 37 out of 78 reviews" "
Rating 6 - Okay. 7 out of 78 reviews" "
Rating 4 - Poor. 6 out of 78 reviews" "
Rating 2 - Terrible. 4 out of 78 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

arik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Kamran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cozy place to stay especially if you’re interested in skiing because the hotel is very close to ski area. The only thing we didn’t like was room temperature. It was quite cold. Otherwise the hotel and staff were very nice. Food was delicious.
Stayed 3 nights in Jan 2024

10/10 Excellent

Abderraouf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very nice hotel, excellent location and good amenities.
Stayed 4 nights in Dec 2023

10/10 Excellent

anabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

8/10 Good

Onsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and cheerful. Skiing and cable cars are just at the back of the hotel - 2 minutes walk. The view from the balcony.
Stayed 3 nights in Dec 2021

10/10 Excellent

Onsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and always smiling. They are very polite.
Stayed 2 nights in Dec 2021

4/10 Poor

stefan

Travelled with family
Disliked: Property conditions & facilities
makes no sense for there to be no heating when outside night temp is below zero. reception said 'heating comes on tomorrow' I have never seen staff and guests wearing coats serving in the restaurant 3 days in a row and a real challenge getting a heater delivered to the room, only good thing was the supervisor in the restaurant who was outstanding. breakfast was awful; juice is sugared water and when i asked for scrambled eggs it led to a row in the kitchen we could all hear
Stayed 2 nights in Sep 2021

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Georgia!
The staff, the food, the room, and the value were all excellent. Probably the best of all our Georgia stays.
Stayed 1 night in Sep 2021

2/10 Terrible

Aldrine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Highly not recommended!
The best decision I ever made in my entire life was book this place for just one night, dont think we could have gone through an hour more! For all the reviews and ratings online, must say the service was at best horrendous! For a resort in such a tourism focused area, most of the staff just could not speak english and responses if not clear were just down right rude! I would say most of the staff were not trained and if any may have been going through their training as we speak. That aside really dont think many of them want to be in the hospitality industry as thats exactly how it came across! You would be doing yourself a favor by trying an alternate resort. By the way a saving gravce was the stweard who helped us with our luggage, just wish i had tsken down his name to mention here as his customer service was exemplary. Other than that good luck.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski-in ski-out, great value
The hotel is in a great position at the bottom of the first lift. The rooms are clean and comfortable, if a little small and lacking in extras. The restaurant is very good and the service
Stayed 7 nights in Apr 2021

6/10 Okay

Ajay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service was not great
The service was not up too the mark for the charges they charge for the hotel. We tried to get our room cleaned but no one was available. We tried calling the main reception couple of times during the day but no one attended and eventually we couldn't get the room clean and had to spend the night without any new sheets and towels
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice terrace , nice lobby, nice pool , just at the ski slope
Stayed 1 night in Apr 2021

6/10 Okay

Avely

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good location, needs renovation
Perfect location , next to slopes and local market which contains all essentials Rooms old fashioned, needs renovation ,
Stayed 3 nights in Mar 2020

2/10 Terrible

Moshe

Liked: Room comfort
Disliked: Cleanliness, staff & service
Worse hotel ever!!!!
On our check-in day we got a room stink out of cigarettes , asked to replace it , they took 45 minutes to find other room (by saying hotel is fully booked) , got into the new room , open the water to wash my hands and in a second the room was flooded (plumbing error they say it's first time but you can see that the carpet color was such that flooded few time + the cabinet down part was rotten due to water) Only after that they gave us a "better" room with Balcony. Breakfast didn't included Espresso or omlet so every morning I had to pay for both (staying was BB). EXPIRIENCE WAS SO BED WE CHECKED OUT 2 DAYS EARLIER AND THE RECEPTION MANAGER DIDNT BOTHER TO AS US WHY
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the slopes
A great hotel for a ski break in Gudauri. The chair lift in a two minute walk from the chair lift and a ticket office nearby. The hotel includes a ski depot with rental facilities. The pool area is nice although hot tub small for the numbers who wish to use it after skiing. A very good breakfast selection was on offer including fresh crepes and waffles. Room was comfortable and well appointed.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
Low service awareness
1st room was stink of cigarettes 2nd room had a plumbing issues. We left 2days before check out time and they didn't bother to ask why - NOT RECOMMEND
Stayed 4 nights in Feb 2020

8/10 Good

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski holiday
Pleasant
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for 7 nights over New Year's and overall, I enjoyed my stay. The hotel is conveniently located next to one of the ski area's lifts, so it was easy to go skiing everyday. It is also located very near to the supermarket, and some fantastic restaurants. The staff was extremely helpful and friendly, especially the restaurant staff and the guy guarding the room with the ski lockers. There were some things that were less than ideal. A lot of families with young children were at the hotel, which normally wouldn't be so bad, except that I could hear everything in the hallway from my room - including the running, screaming, and loud talking. The rooms definitely don't seem to be insulated against sound from the hallway. While the breakfast buffet was good, there seemed to be weird items some of the days, including pasta and french fries, which I suspect was catered more to the children. The pool and spa area was nice, except for an awkwardly small hot tub which had a very cramped maximum capacity of 4 people. Also, the check-in time was supposed to be at 2 pm, but I was unable to access my room until 2:45 pm on the day of check-in. Overall, I would recommend this hotel, but it seems to be more suitable for families with children, and not solo travelers.
Stayed 7 nights in Dec 2019

2/10 Terrible

TAREK

Travelled with family
Bad
The room was small and bad view..no tissues in the room and lazy employees
Stayed 1 night in Dec 2019

8/10 Good

Vimal, Saudi Arabia

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good stay. Lots of activities to do in the property as a ski resort. Good location. Improvements could be housekeeping and general in-room comforts.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
The hotel is situated in the best place of Gudauri
Overall a nice hotel. Service staff a bit slow and not really ready to give any advice about trip in the mountains. Poor menu in the restaurant. Nice facilities and games rooms, however many guests could not behave as expected in a 4 stars hotel. Drunk, noisy and loud till late. It took 30 minutes to check out because only two people at the reception and some clients had to complain about the final bill. For me the final bill was clear and the amount was what I was expecting.
Stayed 2 nights in Dec 2019

2/10 Terrible

Byung Do

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Cath, Riyadh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the balcony and its morning view and the food is awesome too.
Stayed 1 night in Dec 2019