Kings Valley Medical & Spa Hotel

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kings Valley Medical & Spa Hotel

Superior Balcony King
3 indoor pools, 3 outdoor pools
3 indoor pools, 3 outdoor pools
Two-Bedroom Suite | Terrace/patio
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
22 Izvora Street, Kazanlak, Stara Zagora Province, 6138
  • Kulata Ethnological Complex
    6 min drive
  • Open Market
    6 min drive
  • Thracian Tomb of Kazanlak
    7 min drive
  • Stara Zagora (SZR)
    40 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Balcony King

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Superior Balcony Twin

  • 45 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin (No Balcony)

  • 45 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Accessible Balcony Twin

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Two-Bedroom Suite

  • 170 sq m
  • Sleeps 6
  • 2 King Beds

One-Bedroom Suite

  • 170 sq m
  • Sleeps 4
  • 2 King Beds

Superior Balcony King

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite

  • 85 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe King (No Balcony)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Kings Valley Medical & Spa Hotel

Luxury hotel with 3 restaurants and 3 outdoor pools
Along with 3 restaurants, this smoke-free hotel has 3 indoor pools and 3 outdoor pools. Self parking is free. Other amenities include a full-service spa, 2 bars/lounges, and a coffee shop/cafe.
Kings Valley Medical & Spa Hotel offers 266 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 55-inch LED televisions come with digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

This Kazanlak hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include espresso makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 3 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at Kings Valley Medical & Spa Hotel, you'll be close to Open Market. Free self parking, 3 indoor pools, and 3 restaurants are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and 2 bars/lounges
  • Take a swim in the seasonal outdoor and 3 indoor pools
  • Indulge with thalassotherapy, detox wraps, or deep-tissue massages at the spa
  • Amenities include laundry facilities, an elevator, and coffee/tea in a common area
  • 6 minutes by car from Kulata Ethnological Complex and 6 minutes from Open Market
  • Pets welcome for a fee
As a guest of Kings Valley Medical & Spa Hotel, you'll find a full-service spa, 3 outdoor swimming pools, and 3 indoor swimming pools along with a seasonal outdoor pool and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges.

The luxury Kings Valley Medical & Spa Hotel also features a garden, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 5-star Kazanlak hotel is smoke free.

Kings Valley Medical & Spa Hotel has 3 restaurants on site.

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Coffee/tea in a common area

Things to do

  • 3 indoor pools
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Full-service spa

Family friendly

  • 3 indoor pools
  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Hospital bed available
  • Roll-in shower
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Digital channels
  • Films for purchase

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BGN 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BGN 117.35 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: BGN 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BGN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BGN 117.35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 01 and close October 15.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Kings Valley Medical & Spa

Kings Valley Medical & Spa Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 46 reviews" "
Rating 8 - Good. 5 out of 46 reviews" "
Rating 6 - Okay. 2 out of 46 reviews" "
Rating 4 - Poor. 2 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivaylo, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to relax, surrounded of beautiful nature
Stayed 2 nights in Aug 2024

10/10 Excellent

Yancho

Stayed 2 nights in Aug 2024

10/10 Excellent

Yancho

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 3 nights in Jul 2024

10/10 Excellent

Tsvetelina

Liked: Cleanliness, property conditions & facilities
Great spa resort, excellent amenities and thermal therapies. Focus on improving the service at the pool bar.
Stayed 2 nights in Jul 2024

10/10 Excellent

Delyana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best SPA hotel I’ve ever been. Beautiful place with nice staff and so clean. Highly recommend it. Will come back soon.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosen

Stayed 3 nights in Jul 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Hristo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spa hotel
New hotel with very good food. Pools with natural mineral water.
Stayed 1 night in May 2024

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

ruska

Liked: Cleanliness, staff & service
The best 5 stars hotel in Bulgaria!
Stayed 2 nights in Apr 2024

10/10 Excellent

Stoyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,clean and quiet property.Far away from city noise.Amazing gym room.Great food.We had perfect stay.I definitely recommended it...
Stayed 2 nights in Dec 2023

6/10 Okay

Marina

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Different groups don’t communicate to each other snd made it my responsibility to align them (cleaning and reception, restaurants and reception etc). Most of the staff at the reception was not properly trained with an exception of Alexander. I had the worst experience with one individual who wouldn’t look at me, was unhelpful and used unprofessional language. I was shocked and shared with the front desk manager. She just asked me to be understanding due to him being very new.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mihail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and atmosphere. Buffet has excellent varieties for breakfast and dinner. Spa facility is way above average.
Stayed 1 night in Oct 2023

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities
It was good overall
Stayed 2 nights in Sep 2023

10/10 Excellent

Darina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Aleksandar

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Service and especially cheffs and waiters could tremendously improve. They are simply not what one would expect from a five star hotel. Apart from that, the building and especially the thermal and spa zone are excelent.
Stayed 2 nights in Aug 2023

4/10 Poor

Kiril

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
To start with when.we asked for a room with a view the receptionist said we’ll like it and the only thing that we could see was a car park. Obviously they don’t know the term "room with a view". Secondly you’ll be always meet with a smile when you ask them to solve any issues but they won’t do anything to fix it.. Thirdly there are no procedure to check the spa facilities and amenities which can be annoying for certain things you’re expecting to be done. And finally cash is the best way to go if you don’t want to face troubles with your finances, the accountancy department is just useless to solve any issues with your payment if something goes wrong. I’ve never had experienced such an incompetence EVER. In conclusion I’d hardly will recommend King’s Valley Spa hotel to anyone even to my enemies. Just stay away from it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
This place is fantastic! It’s a great value for inclusive hotel, pool, dining, and spa options. The buffet was great and had a lot of options. There was plenty of space at the spas and pools. The staff was super friendly. The massage was excellent and reasonably priced. I even stayed an extra day because I had such a great experience. My only complaint is that the laundry service was unreasonably expensive and charges per item. . My bag of clothes that normally cost 10€ to wash and dry had an estimated cost of more than my whole room! I wish they would charge by weight instead.
Stayed 2 nights in Jul 2023

10/10 Excellent

Dessi

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. I will stay here again. I have stayed in 25 different hotels in the past 18 months from the Hilton Rainbow tower on Waikiki Beach to the Sofitel in Cairo. This was the nicest and best value.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Our short escape
We had a relaxing 2-day stay. The food options are really good.
Stayed 2 nights in May 2023

4/10 Poor

Todor

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Late check-in at 5pm , instead of 3 pm. There were no towels and bath robes. We asked to be provided but there was no reaction ,luckily on the second day we saw a lady cleaning the room next to ours. She gave us towels and bath robes and told us that nobody informed her that we have asked for the same. Room was not cleand during whole stay ( 5 nights), houskeeper visited us at 4.30 pm on the day before we leave the hotel! It happened also that there were no towels on the SPA reception on our first day ( we also had none in the room ). There are not enough tables in the resturant, often you have to wait to find a table, same on the pool where sunbeds are not enough for the capacity of the Hotel. I would not recommend it for the value!
Stayed 5 nights in Apr 2023

8/10 Good

Teodora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brand new, so modern and luxury, the room and the bathroom were huge for standard ! The spa and the pools were great and we are very pleased but the salt room was closed. The buffet for breakfast and dinner had plenty of food to choose from but the quality is something that they need to pay more attention. They are still under construction as was little noisy in the afternoon above us. For lunch you don’t have options as only their a la carte restaurant is serving lunch, the room service and Sofra restaurant are due to open.
Stayed 2 nights in Apr 2023

10/10 Excellent

Leidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Muy nuevo, elegante y comida de alto nivel.
Stayed 1 night in Jul 2024

10/10 Excellent

MING CHANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的度假酒店
這是一家很棒的酒店,寬敞的房間,舒適的床,早餐非常豐盛,游泳池桑拿設施也很完善,住這裡是很享受的。
Stayed 1 night in May 2024