Zumrut Palas Hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zumrut Palas Hotel

Exterior
Standard Suite Room
Exterior
Living area
Living area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Tekir Yaylasi Erciyes Kümeevler 15, Kayseri, Kayseri, 38210
  • Erciyes Ski Resort
    16 min walk
  • Kayseri Castle
    21 min drive
  • Meydan Camii
    22 min drive
  • Kayseri (ASR-Erkilet Intl.)
    36 min drive

Room options

Economy Triple Room, Multiple Beds, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Standard Suite Room

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed, 1 Large Twin Bed and 1 Double Sofa Bed

Roof Standard Room

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Economy Quadruple Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Quadruple Room

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Similar properties

About this property

Zumrut Palas Hotel

Ski-in/ski-out hotel with a restaurant
With direct access to the slopes, Zumrut Palas Hotel makes guests feel at home with amenities like a restaurant, ski storage, and a complimentary reception. Housekeeping is available on request.
Zumrut Palas Hotel offers 39 accommodations with minibars. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Zumrut Palas Hotel, you'll be within walking distance of Erciyes Ski Resort. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi in some public areas
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes ski-in/ski-out access, cross-country skiing, and mountain biking
  • 14.8 mi (23.9 km) from Kayseri Castle
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Ski-in/ski-out access, ski storage, and tour/ticket assistance are also featured at Zumrut Palas Hotel. Free self parking is available.

This Kayseri hotel is smoke free.

The hotel hosts a free manager's reception daily.
Zumrut Palas Hotel has a restaurant on site.

Languages

English, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Cross-country skiing
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Snowboarding

Family friendly

  • Children's dinnerware
  • High chair
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Laptop-friendly workspace
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 35 (roundtrip), (up to 6 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Zumrut Palas Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Alcohol isn't served or allowed at Zumrut Palas Hotel.

Property is also known as

Zumrut Palas Hotel Hotel
Zumrut Palas Hotel Kayseri
Zumrut Palas Hotel Hotel Kayseri

Zumrut Palas Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 9 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremiah

Stayed 3 nights in Jul 2024

10/10 Excellent

Elena

Stayed 4 nights in Jan 2024

8/10 Good

Jean, Ayvali-Urgup

Liked: Cleanliness, staff & service, amenities
People were very nice and helpful, but, walls are paper thin, water in shower was not very hot and very low flow, sink faucet had a tiny crack and sprayed a fine jet out the side.. Otherwise, a nice place for the price! It was off-season and very few people at the ski area by April 8.. probably a better experience when things are busier..
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived we felt welcome. Staff is very friendly and helpful. Food is delicious, definitely one of the best dinners in the area. The view straight out the front door is to the mountains, cable car is accessible in the summer to a certain height. The rooms was very clean and fresh, a nice fragnance hits you as soon as you enter, and the shower is great too. The floors are accesible by elevator which helps a lot with carrying luggages. Wifi has a good signal and works perfect all around the building. For all the above, and all the friendly people weve met, we would definitely come again
Stayed 1 night in Aug 2022

8/10 Good

Seyfi Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzeldi
Stayed 1 night in Feb 2024

10/10 Excellent

Kaan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok memnun kaldik hatta oda bulursak bu hafta sonuda gelicez
Stayed 1 night in Jan 2024

8/10 Good

USAME

Stayed 1 night in Jan 2024

10/10 Excellent

yusuf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Derya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wundebare Schie Urlaub
Es war wunderbar, das Personal war sehr hilfsbereit und freundlich. Das Hotelzimmer ist sauber,und groß genug, täglich geputzt und die Pflege Produkte , Wasser, Tee Kaffe, getrocknete Früchte und die Nüsse im Zimmer werden jeden Tag erneuert.Das Hotel ist in nähe von der Schieanlage, nur 2 Minuten Fußweg. Es gibt auch 20 Prozent auf Schie Equipment Reduzierung für die Hotel Kunden.Es gibt Transport Möglichkeiten zum Flughafen und zu Kayseri. Auf jeden Fall werden wir nochmal buchen.Danke für die schöne Erlebniss.
Stayed 7 nights in Jan 2023

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite the fact that in June Erciyes is not full of people, this hotel was working perfectly. Very helpfull staff ready to assist with a bit unusual requests coming from our big family.
Stayed 1 night in Jun 2022

10/10 Excellent

Heli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
Ten points!
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022