Wyndham Grand Kayseri

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Grand Kayseri

Lobby
City view
Exterior
Balcony view
Presidential Suite, 1 King Bed, Smoking

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Parking available
  • Air conditioning

Explore the area

Map
Gevher Nesibe Mah Tekin Sok No 2, Kocasinan, Kocasinan, Kayseri, 38110
  • Sahabiye Medresesi
    5 min walk
  • Popeyes Louisiana Kitchen
    1 min walk
  • Kayseri Station
    2 min drive
  • Kayseri (ASR-Erkilet Intl.)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 King Bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Single Beds

  • Park view
  • Sleeps 4
  • 2 Twin Beds

Executive Room, 1 King Bed

  • Park view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Smoking

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Terrace

  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed (Deluxe)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Wyndham Grand Kayseri

Luxurious ski hotel with ski-in/ski-out access
Ski into Wyndham Grand Kayseri, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski passes and complimentary wired internet access. Housekeeping is available on request.
Wyndham Grand Kayseri offers 205 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access.
Our customers tell us they can't get enough of the helpful staff at Wyndham Grand Kayseri. During your stay, you're just a quick walk from Çifte Medrese. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes ski-in/ski-out access
  • Steps from Çifte Medrese and Sahabiye Medresesi
  • Ski shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 5-star Kocasinan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Grand Kayseri has a restaurant serving lunch only.
Late night fare is available from 24-hour room service.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 15 for adults and EUR 7 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Ski-in/ski-out access
  • Ski passes
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (10463 square feet)
  • Meeting rooms - 9

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 4064
  • Fixed shower seat
  • Front entrance ramp
  • In-room accessibility
  • Low-height plug sockets in bathroom
  • Magnifying mirror
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Local culture and ecosystem education
  • Romance packages available
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 3 2024 to January 1 2025 (dates subject to change):
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Grand Kayseri

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 6253

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Wyndham Grand Kayseri Hotel Kayseri
Wyndham Grand Kayseri Hotel
Wyndham Grand Kayseri Kayseri
Hilton Kayseri
Wyndham Grand Kayseri Kayseri
Wyndham Grand Kayseri Hotel
Wyndham Grand Kayseri Kocasinan
Wyndham Grand Kayseri Hotel Kocasinan

Wyndham Grand Kayseri Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 355 out of 717 reviews" "
Rating 8 - Good. 209 out of 717 reviews" "
Rating 6 - Okay. 91 out of 717 reviews" "
Rating 4 - Poor. 34 out of 717 reviews" "
Rating 2 - Terrible. 28 out of 717 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor hotel. Staff are atrocious, incompetent and and not even at the level I would expect of a 1 star hotel. The hotel itself is tired and in desperate need of renovation. The rooms look like they haven't seen any maintenance for at least 20 years, smell awful and the bathroom appliances are in a state of disrepair, leaking all over the bathroom whenever used. The pool facilities are reminiscent of a municipal facility from 50 years ago. The city itself is lovely, but please go to any other hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Seyla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We hope to go back again!
We stayed in the kings suite. It was beautifully decorated and very comfortable. Even though we had some minor issues with the room phone system and the music from upstairs, they took care of it right away. The hospitality was incredible.
Stayed 1 night in Jul 2024

8/10 Good

Heyran, Baku

Travelled with family
Liked: Cleanliness
Location is the best in the city
Stayed 2 nights in Jun 2024

10/10 Excellent

Protima

Liked: Cleanliness, staff & service, property conditions & facilities
The rooftop restaurant is excellent and the staff connected us to great and affordable sightseeing in Goreme including ballooning.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service
Older hotel but clean and with everything in working condition. Better than many rural 5* hotels I have seen
Stayed 1 night in Jun 2024

6/10 Okay

Farhan

Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Okay-ish hotel, family room terribly small
Okay-ish hotel - nothing great at all, except the facilities. Front desk staff aren't very welcoming or polite - they just do the check-in and don't volunteer any additional information, until asked. Family room - shockingly small! Had to call Reception and remind (despite requesting in-person earlier) about bed for kids which should have been included & prepared. Also, it is a make-shift bed, not a sofa bed. Not comfortable at all, just 2 things put together and there is absolutely no room to walk! For a night, you can put up with this but not ideal at all as it wasn't a family room. Indoor pool and facilities are absolutely amazing though. The only plus-side is its location - right next to market, shopping centre and amenities. Apart from that, nothing great at all.
Stayed 1 night in Apr 2024

10/10 Excellent

Yasar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming was nice. Staff was friendly. However, the room was a little bit old and the breakfast would have been nicer. The main problem is I gave my car to hotel valet and later that day I realized that my left doors where crushed by another car during parking.
Stayed 1 night in Mar 2024

8/10 Good

Serkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Ruhaya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KEY CARD RESET EVERYDAY
GREAT LOCATION, BREAKFAST IS GOOD WITH VARIETIES, STAFF EXCELLENT CUSTOMER SERVICE. VERY CLEAN, HOUSEKEEPING A BIT SLOW.
Stayed 5 nights in Dec 2023

6/10 Okay

Seyed

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
No AC
air conditions only goof for heating and no AC for cooling
Stayed 3 nights in Oct 2023

10/10 Excellent

Humaira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Humaira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience staying in this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in the city centre
It is a great hotel in the heart of Kayseri. Very polite service and convenient facilities. It is a great place to discover the city.
Stayed 7 nights in Jul 2023

8/10 Good

Mian Muhammad Omer, Bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP status never acknowledged , reception & bell team not Really good rated and poor first impression of a five star prospect
Stayed 1 night in Jul 2023

8/10 Good

miwako

Stayed 1 night in Apr 2023

10/10 Excellent

Aso

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2023

8/10 Good

Serhat

Travelled with family, Business traveller
Liked: Cleanliness
the hotel is outdated and the service is not very good.
Stayed 3 nights in Dec 2022

10/10 Excellent

Cuneyt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the nice hosting

10/10 Excellent

Syeda

Stayed 2 nights in Jun 2022

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

10/10 Excellent

Irfan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, close to all tourist attractions places, Front Reception desk team very professional with good experience, supportive & very helpful!
Stayed 1 night in Sep 2022

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent Guest
Nice place. Comfortable beds. Reception needs more staff. Checkout cannot be done with only one person at the desk and 30 people waiting.
Stayed 1 night in Aug 2022

10/10 Excellent

dariush

Stayed 2 nights in Aug 2022